Sunglasses.ie Reviews

Name: Sunglasses.ie
Rating: 4.75

4.8 Rating 414 Reviews

94 %

of reviewers recommend Sunglasses.ie

Company Reviews

Metrics

Info

4.8

Based on 414 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01 661 8602

Email:

robbie@sunglasses.ie

Location:

23a Dawson Street, Dublin 2,
D02E403

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Sunglasses.ie 5 star review on 1st May 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Jodie went above and beyond to get my sunglasses to me before my holidays. Gucci had a delay in shipping and the labs had an IT issue and still through all these obstacles, Jodie not only secured delivery of my sunglasses in time but also kept me updated throughout. Working in retail myself, I understand the constant barriers with supply chain but have never experienced such superb customer service and will be using Jodie as an example in my own job. Thank you, thank you, thank you!”

Helpful Report

Posted 8 months ago

Hi Grace, I can't thank you enough for the kind words about our service, I really appreciate the time you have taken to leave us such a detailed review! I am delighted that I could help and I am glad to hear you are happy :) The sunglasses look fantastic on you :) Have a brilliant holiday! Jodie

Posted 8 months ago

“Fast service and great packaging”

Helpful Report

Posted 8 months ago

Hi Marian, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! We hope you will be back in the future :) Best Wishes, Robbie&Jodie

Posted 8 months ago

“Quick and easy.”

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Posted 8 months ago

Hi Edward, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! Best Wishes, Robbie&Jodie

Posted 8 months ago

“Very good service”

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Posted 8 months ago

Hello, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! Best Wishes, Robbie&Jodie

Posted 8 months ago

“Great service ordered my lenses immediately and fitted them free of charge. Lovely shop with stunning range of frames.”

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Posted 8 months ago

Hi Gemma, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! Best Wishes, Robbie&Jodie

Posted 8 months ago

“Jodie was incredibly helpful and patient in getting a pair of sunglasses sorted out for my brother, even arranging shipping details without any hiccups, either in person or online. I would happily trust and come back to this store for future purchases.”

Helpful Report

Posted 8 months ago

Hi Arianna, Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us! It was my pleasure to be of help :) Best Wishes, Jodie

Posted 8 months ago

“First time useing this shop so wasnt sure but from payment to post and delivery it all went smoothly and fast not waiting a week was only like 2 days or less I think I'm very happy will be sending my misses here as well she wears glasses I only got some good sum glasses”

Helpful Report

Posted 8 months ago

Hi Martin, Thank you for the kind words and 5-star rating! We are glad you are happy with our service and look forward to serving you again soon. Best Wishes, Robbie&Jodie

Posted 8 months ago

“Great and responsive customer service, and an excellent range of brands”

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Posted 8 months ago

Hello, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! Best Wishes, Robbie&Jodie

Posted 8 months ago

“Very cheap and reliable”

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Posted 9 months ago

Hi Narcis, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! Best Wishes, Robbie&Jodie

Posted 9 months ago

“Really great service, communicative and quick. Highly recommended.”

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Posted 9 months ago

Hi Katie, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! Best Wishes, Robbie&Jodie

Posted 9 months ago

“Very helpful staff and super fast delivery! Very happy”

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Posted 9 months ago

Hi Rachel, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! Best Wishes, Robbie&Jodie

Posted 9 months ago

“Jodie was fantastic to deal with. My glasses were recieved by you , fixed and posted back to me on the same day. Excellent service”

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Posted 9 months ago

Hi Mary, Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us! It was my pleasure to be of help :) Have a lovely weekend! Best Wishes, Jodie

Posted 9 months ago

“Excellent service I contacted the company to place the order and the girl on the phone was so helpful and pleasant Package delivered to the door in great time no delays”

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Posted 9 months ago

Hi Francis, Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us! We hope you will be back in the future :) Best Wishes, Jodie

Posted 9 months ago

“Great communication throughout the order and the glasses are great. Highly recommend.”

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Posted 10 months ago

Hi Joshua, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! Best Wishes, Robbie&Jodie

Posted 9 months ago

“Robbie you living legend thanks For the great Ray Bans you truly have the best collection of sunglasses in Ireland ill be in to buy more soon”

Helpful Report

Posted 10 months ago

Hi Andy, Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us! We look forward to seeing you in store again soon. Best Wishes, Robbie

Posted 9 months ago

“I purchased a gift voucher for my husband for Xmas- we have now gone to the shop 3 times and it is never opened. He would like to chose his glasses rather than get them online. The opening hours are on the website so why is it never opened. We have emailed twice and tried calling but nobody answers the phone. I now fell we will have to go legal with this”

Helpful Report

Posted 10 months ago

Hi, We are sincerely apologise for the inconvenience you experienced. Our store was unfortunately flooded by apartments above us and we had been closed whilst repair works were carried out. I'm happy to say we are now fully back opertaional and open Mon - Fri. If you like you can also call or email me directly should need any furthur assiatance. robbie@sunglasses.ie 01 661 8602 Warm regards, Robbie

Posted 10 months ago

“My wife needed new lenses for her Prada sunglasses as the originals were badly scratched. It wasn’t a problem and they were reasonably priced too. Great to know there is a shop like this in Dublin who offer quality, friendly service and products without ripping off customers. Would definitely recommend.”

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Posted 11 months ago

Hello, Thank you so much for the 5 star review, We really appreciate you taking the time out to share your experience with us! Best Wishes, Robbie&Jodie

Posted 9 months ago

“Bought a pair of sunglasses online as a gift. The money was taken from my account but I received a call the next day to say they weren't in stock, and hadn't been for 4 weeks, and they are finding it hard to stay on top of such a busy online business. That is fair enough, but the money will now take up to 10 days to go back in to my account, Christmas month. Not fair enough. Inventory management is the least I'd expect when paying this amount of money for a product. People don't have the money to wait this amount of time to be refunded, so I couldn't recommend this company in good faith.”

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Posted 1 year ago

“Jody was very knowledge and extremely helpful with my many questions/ requests. Significant brand and stock options in store and on line.”

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Posted 1 year ago

Hi Eimear, Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us! It was my pleasure to be of help and we hope to see you in store again soon :) Best Wishes, Jodie

Posted 1 year ago

“Excellent and expert service”

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Posted 1 year ago

Hi Barry, Thank you so much for your kind words, We really appreciate you taking the time out to share your experience with us! Have a lovely weekend, Robbie&Jodie

Posted 1 year ago

Sunglasses.ie is rated 4.8 based on 414 reviews