Kemp Mathis LTD Reviews

Name: Kemp Mathis LTD
Rating: 4.68

4.7 Rating 935 Reviews

93 %

of reviewers recommend Kemp Mathis LTD

Company Reviews

Questions

Metrics

4.7

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

kempmathis@org.co.uk

Location:

8 Claps Lane
E6 6LG

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Kemp Mathis LTD 4 star review on 22nd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service at best price I could find. It turned out the file cabinet was out of stock Nationally when I ordered, but Swagger Inc kept me regularly updated on progress of order from manufacturers. I was given the opportunity to cancel the order too, if I wished. Glad I waited as this was bought to match an existing piece of furniture. Delivery was swift once the item became available. Very happy indeed. Would highly recommend Swagger Inc.”

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Posted 6 years ago

“Lovely quality furniture, so happy. Delivery was so easy and well organised. I'd definitely recommend and will use them for matching items.”

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Posted 6 years ago

“Delivery more prompt than thought. Bed is comfortable.”

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Posted 6 years ago

“Excellent service and price. What more can I say.”

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Posted 6 years ago

“The furniture was good quality but the screws provided to put it together sheared and broke.”

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Posted 6 years ago

“Quality service”

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Posted 6 years ago

“Item ordered was the best price available online. Delivery was within the timeframe and the driver was very helpful with helpful in getting the piece of furniture upstairs. Would recommend.”

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Posted 6 years ago

“Excellent quality product, speedy delivery, good value too”

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Posted 6 years ago

“I should have received compensation for the time in which I had to wait for my sofa to be delivered. Was origanly told it was in stock and would revive 5-10 working days. We waited over 2 months for sofa with no sorry no compensation. 2 months is a long time to be sitting on the floor when you are pregnant. No communication. This company has no customer care. Avoid.”

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Posted 6 years ago

Hello, Thanks for taking the time to leave a review, i can see from the communications between yourself and customer support, that you were informed of the delivery time frame as soon as the order was placed, the sofas were available on a pre order only at that time and were in the manufacturing process, you made the decision to wait and receive the sofa when the new stock arrived. The Sofa was delivered when the new stock arrived as initially agreed any yourself. Thanks Swagger Inc

Posted 5 years ago

“Lovely piece of furniture, great communication throughout, very good price. Would recommend this company and will definitely use again. Thank you.”

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Posted 6 years ago

“New sofa arrived today, truly fantastic, thanks for everything.”

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Posted 6 years ago

“i think swagger have fabulous furniture , i recently bought a gorgeous side table , really unusual i've had so many compliments. ill be making many more purchases!”

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Posted 6 years ago

“Good quality boot rack”

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Posted 6 years ago

“Pleased with item good quality for the price.”

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Posted 6 years ago

“Brilliant customer service.. item even arrived earlier than expected! In excellent condition, which was a relief.”

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Posted 6 years ago

“Was very happy with my breakfast table and very easy to assemble.”

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Posted 6 years ago

“Satisfied with my furniture Very nice...”

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Posted 6 years ago

“Perfect wardrobe for a small bedroom. Build instruction quite good but make sure the back is fitted correctly before securing it in place. The instruction is not too clear there.”

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Posted 6 years ago

“Good customer service. Well packaged unit and we very pleased with it. Also cheaper website, saved about £30.”

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Posted 6 years ago

“Really happy with the table and chairs, easy to put up and lovely quality. Would have given 5 stars but the choice of courier has lowered it to 4, was messed around and stayed in twice waiting for the product.”

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Posted 6 years ago

Kemp Mathis LTD is rated 4.7 based on 935 reviews