Kemp Mathis LTD Reviews

Name: Kemp Mathis LTD
Rating: 4.68

4.7 Rating 935 Reviews

93 %

of reviewers recommend Kemp Mathis LTD

Company Reviews

Questions

Metrics

4.7

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

kempmathis@org.co.uk

Location:

8 Claps Lane
E6 6LG

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Kemp Mathis LTD 4 star review on 22nd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service. Delivery as predicted and on time. Lovely garden furniture”

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Posted 4 years ago

“Quick service great product well worth of money. I would definitely shop from here again”

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Posted 4 years ago

“Amazing service from Swagger. Ordered my gazebo late Sunday and recieved by Friday (today). Product is a perfect representation of what was advertised. Strong and sturdy. Delivery fast. Will recommend and will definitely use again!”

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Posted 4 years ago

“I bought some Maze Living Garden Furniture from Swagger Home Furnishings, unfortunately the wrong chairs were delivered. From start to finish we experienced terrible customer service by Swagger Home Furnishings, to date not once have I received a call back! despite requesting this on numerous occasions. We were informed by swagger customer services that the original chairs we’re currently out of stock and would not be available for the 2020 season. However we contacted Maze living, the manufacturer, directly to be informed that they were in fact in stock and available immediately. I found Maze living the manufacturing to be very helpful & efficient I can honestly say that without their assistance I might still be waiting. Happy with the furniture very good quality but suggest you buy elsewhere.”

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Posted 4 years ago

“Very happy with my order. The delivery was smooth and product is good quality ..Highly recommended to all”

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Posted 4 years ago

“Good value and good product, pleasure to buy from here. Highly recommended”

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Posted 4 years ago

“Excellent product, very well made and looks awesome in my home”

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Posted 4 years ago

“Very happy with the service from order to delivery :)”

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Posted 4 years ago

“Due to the pandemic had a few issues around delivery but these were addressed and furniture delivered. Very happy with the product and the comfort of our garden set. Would certainly recommend.”

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Posted 4 years ago

“Very helpful staff, friendly and professional service”

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Posted 4 years ago

“The customer service is here being awesome. Not too pushy and very attentive when needed. You feel listened to and solutions are enquiring are easily handled with professionalism. We bought our sofa from here and we are very happy with it.”

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Posted 4 years ago

“We needed to find a couple of items for our new home. The stuff was very helpful and patient while we made our minds up and nothing was too much trouble. We were impressed with his attention to detail ensuring our orders were placed correctly and the professionalism used in managing our expectations on delivery times. Thanks a lot”

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Posted 4 years ago

“I could not have a better person to help me choosing furniture. The stuff of Swagger Home Furnishings is a very pleasant and very helpful and approachable. Very pleasant experience shopping at Swagger Home Furnishings”

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Posted 4 years ago

“I purchased a mahogany corner table. What a superb piece of furniture. Exactly as shown and described. Packaging and delivery was excellent. Thoroughly recommend.”

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Posted 4 years ago

“LOVE this store. Their stock is absolutely gorgeous and if you time it right you'll find some incredible deals”

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Posted 4 years ago

“One of the best furniture shops. Unique pieces of high quality.”

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Posted 4 years ago

“Padded garden chairs received today. Well packed. Chairs even nicer than we expected. Absolutely delighted with them. Thank you for excellent service!”

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Posted 4 years ago

“Good communication on delivery even during corona disruption. Product is lovely.”

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Posted 4 years ago

“Excellent service. Delivery was extremely efficient. Would highly recommend”

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Posted 4 years ago

“We ordered a few items from Swagger, despite 1 of the items having a slight delay, staff were extremely helpful and communication was always swift. Overall I am very pleased that I chose this company and will deal with them again.”

Helpful Report

Posted 4 years ago

Kemp Mathis LTD is rated 4.7 based on 935 reviews