Kemp Mathis LTD Reviews

Name: Kemp Mathis LTD
Rating: 4.68

4.7 Rating 935 Reviews

93 %

of reviewers recommend Kemp Mathis LTD

Company Reviews

Questions

Metrics

4.7

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

kempmathis@org.co.uk

Location:

8 Claps Lane
E6 6LG

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Kemp Mathis LTD 4 star review on 22nd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered and paid for an Oxford Lifestyle Suite on the 28th April as the suite was showing in stock on the website. I was contacted by Swagger on the 30th April advising there had been an error on their suppliers website and the suite was not in stock but it would be back in stock on the 7th June. The delivery date was then moved to the 14th July and then the 24th August which would have been 11 weeks after the original delivery date and also too late to use over the Summer. When I was advised the delivery date would be the 24th August I cancelled the order and asked for a refund and I was advised this would take 10 days to process !! I had to chase Swagger 11 times for updates and whilst I appreciate my order was placed during the COVID crisis and the company had a reduced workforce their level of service and delays were extremely poor. Refund received after 3 days, thank you.”

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Posted 4 years ago

“Lots of stock, good quality items, reasonably priced (some really good discounted pieces), friendly staff, quick delivery 👍”

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Posted 4 years ago

“Love that you can see what you are buying and at great prices”

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Posted 4 years ago

“Friendly and professional staff helped us purchase a table & chairs which was excellent value”

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Posted 4 years ago

“I am very pleased with the quality. Contact with customer service was excellent. Quick delivery. I recommend swaggerhome”

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Posted 4 years ago

“Very good quality of the furniture and everything is really modern. Fast shipping, no troubles at all with order. The best garden furniture which I have ever seen. Very good staff and contact with company. I would highly recommend.”

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Posted 4 years ago

“Just received my latest purchase, super happy as before. Beautiful design and quick delivery. Will definitely be buying more!”

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Posted 4 years ago

“Excellent communication with suppliers and products was as described. I tried to colour match my pine wardrobe with a chest of drawers and getting one from swagger home did the job! Thanks”

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Posted 4 years ago

“Great service, value for money, very pleased with product. Sean from Swagger Home Furnishings has been exceptionally helpful with our order. Thank you.”

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Posted 4 years ago

“Great store with excellent selection and very helpful staff.”

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Posted 4 years ago

“Quick delivery and I am very pleased with my new wardrobe. It is the perfect size and the mirrored doors add light and an illusion of space to my bedroom. I love the walnut colour and addition of the discrete handle.”

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Posted 4 years ago

“Garden furniture set is brilliant. Nice color, nice look and very good quality.”

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Posted 4 years ago

“Excellent product, very well made and looks great in my home”

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Posted 4 years ago

“Simple straightforward quick. Good value and good product, pleasure to buy from here”

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Posted 4 years ago

“Such phenomenal staff and amazing products. Everyone is so willing to help. Would highly recommend to anyone!!”

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Posted 4 years ago

“Great high quality furniture, many selections. Furnishing for home and commercial businesses, 2 floors of furnishing delight.”

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Posted 4 years ago

“Product as described.”

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Posted 4 years ago

“Great place to get a quality sofa and bed”

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Posted 4 years ago

“Excellent service. Top quality furniture!”

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Posted 4 years ago

“Good choice and good value if you want quality. Shopped around and they price matched the one item they had that was more expensive.”

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Posted 4 years ago

Kemp Mathis LTD is rated 4.7 based on 935 reviews