Kemp Mathis LTD Reviews

Name: Kemp Mathis LTD
Rating: 4.68

4.7 Rating 935 Reviews

93 %

of reviewers recommend Kemp Mathis LTD

Company Reviews

Questions

Metrics

4.7

Based on 935 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 80%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult

Visit Website

Email:

kempmathis@org.co.uk

Location:

8 Claps Lane
E6 6LG

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Kemp Mathis LTD 4 star review on 22nd February 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely garden set arrived with no issues, really good quality and happy with the service received.”

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Posted 6 years ago

“The table we ordered was exactly as described and how it looked in the pictures. It was delivered in good time and was very easy to assemble. Great quality for the price.”

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Posted 6 years ago

“My chandelier is lovely and amazing value for the price. The key measure of a company, particularly internet ones, is their attitude when things don’t go quite according to plan. When I unpacked, there was a fault with one crystal. I contacted them, sent a photo and promptly received a replacement...no quibble at all. I highly recommend them and would use them again.”

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Posted 6 years ago

“Very happy with purchase.No problems .Excellant Service.”

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Posted 6 years ago

“Very helpful, wardrobe arrived in good time and very pleased with the end result.”

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Posted 6 years ago

“Great customer service Quick and efficient delivery Delivery was super quick No hassle Definately shop here again!”

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Posted 6 years ago

“Very good customer service - keeping us informed of delivery dates, product availabilities and responding to more general product enquiries leading up to the placing of our order. Based on our experience we would strongly recommend buying form Swagger Inc.”

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Posted 6 years ago

“Very slow delivery not at all happy. Missed a big occasion we had ordered them in plenty of time for”

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Posted 6 years ago

Hello, Thanks for taking the time to leave some feedback on your order, I have looked into this for you and can see that the order was delivered on the 12th day, we do give delivery time frames of up to 14 working days for delivery of large items like these and the delivery did fall within the given time frames on this occasion. Many Thanks Swagger Inc

Posted 6 years ago

“Really happy with the service that we got”

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Posted 6 years ago

“Top marks, couldn't be happier the garden set looks great just in time for summer, now we just need some good weather.”

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Posted 6 years ago

“Brilliant service, nothing was too much trouble spent quite a long time on the phone going through all of the options, the customer service was freindly and patient very happy with the service received.”

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Posted 6 years ago

“Excellent price cheaper than our usual garden centre by miles. We ordered when there was the bad weather and expected a delay in delivery. No, our gazebo still arrives in a week. There was a minor dent in one of the roof struts and I sent an e mail. They actioned this as soon as read and we had a replacement strut arrive within 48 hours beautifully well packaged no quibbles at all. Excellent customer service and when you ring you talk to people who really seem to care. We will definitely use them again.”

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Posted 6 years ago

“Fast delivery, Churchill dresser is fantastic and will be buying more from the range at the end of the month.”

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Posted 6 years ago

“Nice staff,great service ,a little slow on delivery,but, the bad weather, didn't help,on the whole very satisfied thank you”

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Posted 6 years ago

“Top marks, very friendly staff, product is as expected and good quality.”

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Posted 6 years ago

“Very good service from ordering to receiving rug. Even delivery man was friendly and on time. Will definitely use again.”

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Posted 6 years ago

“They delivered what I ordered.”

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Posted 6 years ago

“Lovely coffee table just what i was looking for, good price and swift delivery.”

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Posted 6 years ago

“Quick delivery”

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Posted 6 years ago

“We are really pleased with the item of furniture , a wall mounted cd unit , very prompt delivery and courteous service .”

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Posted 6 years ago

Kemp Mathis LTD is rated 4.7 based on 935 reviews