Swale Heating Reviews

1.5 Rating 173 Reviews

12 %

of reviewers recommend Swale Heating

Company Reviews

Questions

Metrics

1.5

Based on 173 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.4 out of 5

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How quickly does Swale Heating resolve customer queries?

Helpful Report

(1 week ago)

Greater than 54% of reviewers feedback is Swale Heating takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

71.01%

Industry Average

“ I emailed Swale Heating in the morning letting them know I had a problem with the boiler and within an hour received a phone call to book an engineer that afternoon. He turned up promptly was very friendly and informative and fixed the boiler within half an hour. Fantastic service as always from everyone at Swale Heating ”

- Kathryn Prentice

“ I have had very varying experiences with Swale Heating some very negative indeed. However I have had a good response recently when the boiler broke down and also today when I had the annual service done. The engineer was pleasant and as far as I could tell did the job competently. ”

- Anonymous

“ Happy at this years annual service engineer very knowlegable and efficient ”

- David Hill

Swale Heating Reviews

Customer Service - Good