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SwiftDry Clotheslines NZ Reviews

4.7 Rating 664 Reviews
93 %
of reviewers recommend SwiftDry Clotheslines NZ
Company Reviews Product Reviews
575
 Questions Metrics Info
4.7
Based on 664 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read SwiftDry Clotheslines NZ Reviews
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Phone:

0800 33 44 55

Email:

admin@swiftdry.co.nz

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Anonymous
Verified Buyer
“Overall, the line is great but the post hook is too narrow. Unless the lines are the exact same length, it places an uneven tension on the hooked bar, resulting in a slight twist. A wider anchor hook would resolve this.”
Helpful Report
Posted 2 years ago
Rob Ti****
Verified Buyer
“Very good quality, instructions weren't too hard to follow.”
Helpful Report
Posted 2 years ago
Molly Ha****
Verified Buyer
“Great sturdy clothesline and excellent customer service - we had our frame resized and it fits the space perfectly. The cord provided doesn’t seem to be as strong as our old model but hoping it will last well. Thanks SwiftDry team!”
Helpful Report
Posted 2 years ago
DI Gle****
Verified Buyer
“Great product and also great service especially when the courier destroyed the package”
Helpful Report
Posted 3 years ago
Dave H****
Verified Buyer
“Solved my problem then sent me the right parts to fix it. Thanks”
Helpful Report
Posted 3 years ago
Craig She****
Verified Buyer
“great product, great support from Swiftdry for some questions I had on installation. I find the tensioning system a little frustrating to get right. I think this could be improved”
Helpful Report
Posted 3 years ago
Paula Hu****
Verified Buyer
“I am very pleased with this, haven't used as yet after installation but looks really strong, compared to the aluminum ones in the shops”
Helpful Report
Posted 3 years ago
Kristen ****
Verified Buyer
“Great comms and product”
Helpful Report
Posted 3 years ago
Wendy B****
Verified Buyer
“Nuts and bolts would have been good if they were supplied”
Helpful Report
Posted 3 years ago
Angela Ba****
Verified Buyer
“Good quality product, colour was perfect for our house. Good price. Would prefer four fixing points instead of two as per our old line.”
Helpful Report
Posted 3 years ago
Anita Th****
Verified Buyer
“Product was great but a bit slow in coming. Also only got one and had ordered two. Ben did send the 2nd one straight away and it arrived in half the time of the 2nd one.”
Helpful Report
Posted 3 years ago
Anonymous
Verified Buyer
“Sales staff were great to deal with and answered my questions. Product arrived within a reasonable time. Austral Standard 28 clothesline seems good value for money. Installation was not too difficult but instructions could have done with a few more pictures (so I didn't have to read them 4 times to make sure I got it right - reason I only gave a 4/5). So very happy with the purchase.”
Helpful Report
Posted 3 years ago
Will Valin****
Verified Buyer
“Good product. Would be so good if you had a video of installation on the website. Packet instructions weren’t great and I had to YouTube the austral videos online.”
Helpful Report
Posted 3 years ago
Taina Ro****
Verified Buyer
“Everything went really well until it came to delivery of our Austral 40. The courier company didn't notify us that they were holding our package until I emailed Swiftdry asking where it was. In the end it took 10 days to arrive. Not satisfactory when every other online company I've dealt with had our goods to us within 4 days.”
Helpful Report
Posted 3 years ago
Marionne D****
Verified Buyer
“Love my clothesline but arrived with wire and tensioners which were too small for the wire to go through. Rang the company and they were great sent some replacement tensioners promptly BUT they were to same size again so wrong. Had been without clothesline for a number of weeks while we had concrete poured around the poles and path so husband had to go to large store and get something that would work. Also did not seem to have enough wire for the unit we received, again the company happy to send us more - so while the clothesline is great and would gladly recommend to anyone, along with the service, it was a bit of a nuisance all the back and forth.”
Helpful Report
Posted 3 years ago
Laurence Hu****
Verified Buyer
“Looks like a great product just a shame the most important pieces were missing however Ben was onto it quickly and all here now Cheers”
Helpful Report
Posted 3 years ago
Gary Briggs-Can****
Verified Buyer
“A great well manufactured product well meeting the needs perfectly.”
Helpful Report
Posted 3 years ago
Dawn Fitzge****
Verified Buyer
“I live in a very rural area and I had an issue with the delivery. However, once I contacted SwiftDry to let them know I hadn't received my washing line, it was sorted out. I had to provide a different address and pick it up from there. I would have preferred to know this on ordering or been told before having to chase it up. But in the end it was resolved quickly and I'm very happy with the washing line.”
Helpful Report
Posted 3 years ago
Linda****
Verified Buyer
“Great prompt service and shipping from South to North Island. Clothesline has been great for load of washing. Excellent for me as a 5 foot half pint as fed up with stretching on usual rotary clothes line. Folds up neatly in laundry and as per specifications which was really helpful.”
Helpful Report
Posted 3 years ago
Andrew McDo****
Verified Buyer
“Clothes line great and easy to install. delivery took 2 weeks but not unreasonable considering the covid times!”
Helpful Report
Posted 3 years ago
SwiftDry Clotheslines NZ is rated 4.7 based on 664 reviews
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