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SwiftDry Clotheslines NZ Reviews

4.7 Rating 664 Reviews
93 %
of reviewers recommend SwiftDry Clotheslines NZ
4.7
Based on 664 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 85%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read SwiftDry Clotheslines NZ Reviews
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Phone:

0800 33 44 55

Email:

admin@swiftdry.co.nz

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I have purchased two lines in the past and have been very happy with them. Both still in action. Recently bought two more hanging lines. My thoughts were that the quality of the wooden rungs was lower and the price considerably higher. But I am happy to have them.
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Posted 3 months ago
Good product. Excellent service and communication. Had a minor issue that was quickly resolved.
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Posted 3 months ago
We've now two of the Steli Products - a marriage of design & functionality excellently executed
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Posted 3 months ago
The best clothesline on the market, very sturdy and easy to collapse if needed, great product!
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Posted 3 months ago
Excellent service and quality product
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Posted 3 months ago
Happy with clothes line however I expected top quality as premium price. I bought some of the plastic pegs which are hopeless. They easily fall off the line.
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Posted 3 months ago
We purchased our clothesline a few years ago, and just purchased another one for my daughter. Awesome products and also great warranties and backup.
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Posted 3 months ago
Not cheap but very good quality. So far very happy.
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Posted 3 months ago
Very disapointed. There are no line guides and they just wander from left to right without and contol ot aliognment.
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Posted 3 months ago
Was a wee bit troublesome to thread the cord through back and forth but we are very pleased with the result and it's in the best possible location on the sunny and windy side of the house off our deck
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Posted 4 months ago
the line seesm great so far. only been up a week but my wife loves it. i havent used it, 😂but it looks great. easy to put up , but it pays to read the instructions and watch the video. dont do the kiwi guys thing and read them afterwards when you stuffed it up. The only thing that wasnt great was hte communication when we made the order No confimation email No update on delivery time No tracking code or app we were about to call and ask if our order had been received. we thouht we had been scammed. turned out all good in the end.
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Posted 4 months ago
Very happy with the product. And the service.
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Posted 4 months ago
Your assembly instructions for the rotary clotheslines could be a lot better and this would make the a huge difference to the customer experience. Here are my suggestions to improve them: 1. you have a small diagram showing the required 1m clearance - include in this diagram the diamter of the line and the total diameter including clearance. 2. (in your point 3) add in a reminder to orient the arms so that the holes for the lines are in the correct location (ie, they can be installed in two different orientations, only one of them will work) 3. (in your point 3) you say the 4th hole.... from which end?! (yes I worked it out but if I have to work it out myself, what is the point of instructions?). 4. The wiring instructions are very difficult to follow, firstly there is something weird happening where you talk about the 3 outer lines to be tightened by pulling and then the 3-4 inner lines to be done with twisting pliers... there are only 5 lines! 5. You say (in point 10) that the cross can be put back into place and that it will add tension to the lines.... what is the cross, who took it off and how do I put it back?? 6. The images for the tying off are confusing - F is the only one that really helped at all. 7. There is an asterix in point 7 between the words "end" and "taut", it is not clear why. 8. Also in point 10 there is mention of winding - I guess this is for a unit with a winding device, it is confusing to have it in here, there is no winder on my clothesline. 9. A diagram at the start with each of the parts labeled and how it goes together would be so useful. it is a simple contraption, but when you have never seen one in pieces before, a clear visual on what is going on would speed things along greatly. 10. And lastly, some tape or something to wrap the ends of the wires to stop them ripping my lace undies would be a lovely touch. Life is too short for crappy clothesline assembly instructions, please take a look at them and get someone who is not an engineer to re-do them.
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Posted 4 months ago
The product is great. However I was somewhat dissapointed with the purchase process. Paid my money only to receive an email to say it is out of stock. Website showing in stock. I then had to wait 3 weeks for the product.
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Posted 4 months ago
Easy ordering, quick delivery
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Posted 4 months ago
Really love this clothesline. Have had one at my house for 4 years, we are moving again, so have purchased another for the new property.
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Posted 4 months ago
Easy to install, looks sharp.
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Posted 5 months ago
I only bought a small item but the service I got from Anouska (was it ?) was so so big. I was really impressed and I've been around for a long time so thanks very much - David
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Posted 6 months ago
Very satisfied no problems with installation
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Posted 6 months ago
Really enjoying my new clothesline.
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Posted 6 months ago
SwiftDry Clotheslines NZ is rated 4.7 based on 664 reviews