swiftwick.com Reviews

Name: swiftwick.com
Address: PO Box 2363, Brentwood, Tennessee
Rating: 4.75

4.8 Rating 6,477 Reviews

94 %

of reviewers recommend swiftwick.com

4.8

Based on 6,477 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are very pretty but they are too thin for me..I like them thicker..”

Helpful Report

Posted 4 years ago

Hi Joyce, Thank you for your feedback! We hate to hear your Vision socks were not what you expected. As part of our Guarantee, one of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Kind regards, -Swiftwick Team

Posted 4 years ago

“Not as soft as I thought”

Helpful Report

Posted 4 years ago

Hi there, Thank you for writing a review! We hate to hear your socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Kind regards, -Swiftwick Team

Posted 4 years ago

“The majority of my socks are swiftwick. The short athletic version fit and wear great, but these unfortunately did not do the same. They bunch funny at the toes and heels and the gray I also purchased like these are already starting to get fuzzy on some of the seams. Boo. :(”

Helpful Report

Posted 4 years ago

Hi Tricia, Thank you for writing a review! We are sorry to hear your Pursuit Four Ultralight socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Kind regards, Swiftwick Team

Posted 4 years ago

“Still waiting on them to arrive. After how many days?”

Helpful Report

Posted 4 years ago

Hi Edd, Thank you for taking the time to write a review! We are sorry to hear your parcel has yet to arrive. We will be reaching out personally to make this right for you. Thank you again for your feedback. Thank you for supporting our business! Kind regards, -Swiftwick Team

Posted 4 years ago

“Great feel, but the ankle band was super tight until I wore and washed them. Concerned the ball of the sock will wear quickly too. Was between these and Bombas again, but they wore out fast.”

Helpful Report

Posted 4 years ago

Hi Richard, Thank you for taking the time to write a review! We hate to hear your Maxus socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your review! Kind regards, -Swiftwick Team

Posted 4 years ago

“yes I ordered 2 pair of maxxus mid crew but what was sent was not the maxxus. that was a bummer but the socks I got are nice.”

Helpful Report

Posted 4 years ago

Hi Blaise, Thank you for bringing this to our attention! We hate to hear you received the wrong style sock. One of our team members will be following up with you via direct message to get this taken care of for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 4 years ago

“I am a female runner in my 60s. I was excited to try these socks in hopes they would keep my feet warm on cold runs, but I was somewhat disappointed. Last weekend I did a 6-mile run on a calm 23 degrees morning. It was the middle of mile 3 before my feet warmed up, which is about the same as with my other wool socks. I was hoping for better.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write a review! We are sorry to hear your Pursuit Ultralight socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 4 years ago

“Overall I really like these socks. I do wish they were a bit thicker, but maybe I just need to order another version. They stay in place well. I wear a size 7 1/2 shoe, but I ordered the medium sock, and I definitely should have gotten the small. I will likely try another pair to see if I can get a better fit and feel.”

Helpful Report

Posted 4 years ago

Thank you for your feedback! We hate to hear your Pursuit Ultralight socks were not what you expected. One of our team members will be following up with you via direct message to get this taken care of as we want to ensure we find the best fit for you. Thank you again for your feedback! Kind regards, -Swiftwick Team

Posted 4 years ago

“Kept my feet warm on the bike on a cold day , but thought they’d be a little higher on the calf.”

Helpful Report

Posted 4 years ago

“I thought that the material for the socks that I ordered was much "thinner" material than all of the previous socks that I have purchased. Is there a reason for this? Are you making the socks thinner to save money?”

Helpful Report

Posted 4 years ago

Tim, Thank you for your review! We are so sorry to hear your socks felt thinner than previous purchased pairs. As part of our Best Sock Guarantee we would like to make this right for you. Feel free to reach out to info@swiftwick.com and a member of our team will be happy to assist you further. Kind regards, -Swiftwick Team

Posted 4 years ago

“The large socks seem smaller than the ones I have bought in the past. I wear 10.5-11 and they seem small”

Helpful Report

Posted 4 years ago

Marcus, Thank you for bringing this to our attention! We are sorry to hear your socks were not what you expected. As part of our Best Socks You Will Ever Wear Guarantee, we are happy to help. Feel free to reach out to info@swiftwick.com and we will be happy to assist you! Thank you, -Swiftwick Team

Posted 4 years ago

“I've bought swiftwick in the past mainly to wear at night, in bed, because it keeps my feet warm. I like the fact it doesn't leave an indentation around your leg. However, maybe this is a different style then I purchased in the past but it not keeping my feet as warm as the other ones I've purchased.”

Helpful Report

Posted 4 years ago

Kathryn, Thank you for your feedback! We hate to hear your socks are not keeping your feet as warm as they did in the past. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team https://dash.reviews.io/

Posted 4 years ago

“Living in Minnesota & running outside in the winter, I needed a longer sock. While I like the sock for its length, I miss the comfort of the Swiftwick Maxus sock. Unfortunately the Maxus does not come in a crew length which is my dream sock because of its comfort & warmth. I do love the theme!”

Helpful Report

Posted 4 years ago

Maggie, We greatly appreciate your feedback! I have forwarded this dream sock idea to our Product Development Team to consider in the future. Thank you again for taking the time to write a review as it is super helpful for us as we grow as a company. Kind regards, -Swiftwick Team

Posted 4 years ago

“Things seem to be changing at Swiftwick. The last several orders have been disappointing.”

Helpful Report

Posted 4 years ago

Eric, Thank you taking the time to write a review! We are sorry to hear you have not been pleased with you more recent orders. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“Socks are comfortable, but slide off at my heel.”

Helpful Report

Posted 4 years ago

Candice, Thank you for your feedback! We hate to hear your Maxus socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“they feel great which i was pleasantly surprised BUT there is a small hole developing in one pair and for $25 that would be a deal breaker. I have worn them 5x.”

Helpful Report

Posted 4 years ago

Dale, Thank you for your feedback! We hate to hear your socks have a hole in them. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“The sock gets a 3 star for prematurely getting a hole in the sole. However, Swiftwick gets 5 stars for replacing it with a new pair. Thanks, Swiftwick.”

Helpful Report

Posted 4 years ago

Thank you for taking the time to write a review! Thank you for bringing this to our attention. We hate to hear your socks developed a hole prematurely We back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be happy to help! Thank you, -Swiftwick Team

Posted 4 years ago

“The socks came very quickly, shipping was exceptional. Part of the sock not so much. The foot bed of the sock is very good and comfortable. The upper part of the sock around the ankle is just to tight for comfort and I had to cut them on both sides. I understand from a comment that this is to eliminate the sock from slipping down but it is just to tight for comfort.”

Helpful Report

Posted 4 years ago

John, Thank you for your feedback! We hate to hear your socks did not fit well. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“Always enjoy wearing my swiftwick socks. However, I find that these socks (both black and yellow) are a little bigger around the foot, especially around the toes, compared to my older pairs of Aspire Four Red & Black mediums. Doesn't seem to have the same level of compression as my older pairs and has extra material to the side of the big toe. The Yellows are very bright!”

Helpful Report

Posted 4 years ago

Frederick, Thank you for your feedback! We hate to hear your Aspire socks did not fit as expected. We do back our socks with a Best Sock You Will Ever Wear Guarantee. Feel free to contact us via info@swiftwick.com and we will be sure to take care of you! Thank you, -Swiftwick Team

Posted 4 years ago

“Order confirmation is very Spotty but the Sox are great. Men’s large run small”

Helpful Report

Posted 4 years ago

swiftwick.com is rated 4.8 based on 6,477 reviews