Login
Start Free Trial Are you a business?? Click Here

Swinton Reviews

2.9 Rating 499 Reviews
44 %
of reviewers recommend Swinton

Write Your review

Swinton 1 star review on 15th July 2024
Tina
Swinton 1 star review on 28th June 2021
Ryan Holt
Swinton 1 star review on 28th June 2021
Ryan Holt
Swinton 1 star review on 29th April 2021
James Foley
Anonymous
Anonymous  // 01/01/2019
My experience making a claim with Swinton was appalling. Our three month old car was a 'write off ' in a no fault accident and was really undervalued. Swinton would not take on our complaint or consider improving the offer, even though we could prove our car was worth more. We were never able to speak to the same person and had to go through the whole thing every time we telephoned and nine months later this claim is still not settled. It was a real business doing business with Swinton and I would never choose them as an insurance provider again.
Helpful Report
(Car Insurance) - Posted 9 years ago
Very quick service & helpful !!!
Helpful Report
(Home Insurance) - Posted 9 years ago
I have no complaints and regard Swinton as very good value for money.
Helpful Report
(Car Insurance) - Posted 9 years ago
I was involved in an accident on 9th December 2014 which i reported immediately,(as soon as the office was open).I gave details,then was put through to another department which turned out to be Quindell solicitors,who Swintons seem to be linked with in some way.They kept me on the phone for 24 minutes,(0800 numbers are not free on mobile networks),which the first of quite a few costly calls.All Quindell were interested in was a personal injury claim,which i didn't pursue.Wrong decision..After several weeks of non comunication,i called Swintons to enquire as to the progress of proceedings,only to find out that they had no idea what i was talking about..By some act of gross incompetence,the details of my accident had not been passed on to the relavent insurance company,who were blissfully unaware that the incident had even occurred..More expensive phone calls ensued,both to my insurance company and the third partys'...To date,the matter has still not arrived at a satisfactory conclusion,almost FIVE months after the incident occured.And i am out of pocket,with a damaged vehicle..Needless to say,i will not be using Swintons again,and i will be relaying my experience,through the medium of social media ,to warn the general insurance buying public of the potential folly of doing so....I will also now begin following the insurance industrys' complaints procedure.
Helpful Report
(Motorbike Insurance) - Posted 9 years ago
Not very good company , expensive
Helpful Report
(Car Insurance) - Posted 9 years ago
Easy to deal with no fuss and cheap.
Helpful Report
(Motorbike Insurance) - Posted 9 years ago
they were very helpfull with my claim
Helpful Report
(Home Insurance) - Posted 9 years ago
When I moved last October and informed the customer service team I found the increase in the policy plus the admin fee exorbitant. Unless I get a much better quote just before my renewal I shall be changing providers.
Helpful Report
(Car Insurance) - Posted 9 years ago
I've used Swinton before..always good
Helpful Report
(Van Insurance) - Posted 9 years ago
Good service
Helpful Report
(Motorbike Insurance) - Posted 9 years ago
Swinton are a terrible company ! I would never go with them again !
Helpful Report
Posted 9 years ago
Very satisfied.
Helpful Report
(Home Insurance) - Posted 9 years ago
Pay them get your docs and ride. Never contacted the company nor made a claim that's when you really know how good a company is.
Helpful Report
(Motorbike Insurance) - Posted 9 years ago
I have been with this provider for the last couple of years and i am very pleased with the service i have recieved. many thanks. Dan smith
Helpful Report
(Car Insurance) - Posted 9 years ago
easy to use
Helpful Report
(Car Insurance) - Posted 9 years ago
Very pleased with my experience, I wou definitely recommend to a friend.
Helpful Report
(Van Insurance) - Posted 9 years ago
Straightforward no hassle insurance,what else can you ask for.
Helpful Report
(Motorbike Insurance) - Posted 10 years ago
Very good service, good value, waiting to see what this years quote will be, hope it's as good as last years!!!
Helpful Report
(Motorbike Insurance) - Posted 10 years ago
I never really had any problems with them
Helpful Report
(Motorbike Insurance) - Posted 10 years ago
IF THEY STAY COMPETITIVE, i WILL STAY WITH THEM
Helpful Report
(Van Insurance) - Posted 10 years ago
Swinton is rated 2.9 based on 499 reviews