“Not a fan of paying duty on products shipped to Canada. Exchange rate really kills us Canadians. Other then that Tacomabeast has high quality products, fast delivery and good stock”
“I have bought several products from them and they are very good but on this occasion they sent me the wrong product and they have not told me how to return it even though I sent the photo of the product that I bought from them”
Hello Oscar,
Thank you for taking the time to share your review with us. We appreciate your feedback and would like to address your situation.
Based on our records, it appears that there was a discrepancy between the item you ordered and the specific requirements of your vehicle. You ordered an item intended for a 4WD Tacoma, while your vehicle is a 2WD Tacoma. We understand that this situation can be frustrating, and we sincerely apologize for any inconvenience it may have caused.
We have already taken steps to facilitate your return process by providing you with the necessary return instructions. Additionally, one of our dedicated customer service representatives is actively assisting you with the return process to ensure a smooth resolution.
Your satisfaction remains our top priority, and we are committed to helping you resolve this matter to your complete satisfaction. If you have any further questions or require any additional assistance, please do not hesitate to reach out to us.
“Customer service has been very helpful since my order shipped later then expected. I also ordered the wrong item and customer service has been very helpful in correcting my mistake. I plan to order again from TACOMABEAST.”
Hello Seth,
Thank you for taking the time to leave a comment. Not to worry, we appreciate your feedback! In fact, as a token of our appreciation, we are currently in the process of placing an order to send you a set of complimentary Tacomabeast Stickers. You can expect to receive email notifications once your stickers have been shipped. We genuinely value your review, and thank you for your support.
