Talabat Reviews

1.1 Rating 127 Reviews

1 %

of reviewers recommend Talabat

Company Reviews

Questions

Metrics

1.1

Based on 127 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 8%
Accurate And Undamaged Orders	Greater than 55%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week

Popular Questions:

Delivery

How does Talabat deliver? Does Talabat deliver on time? How is accuracy and good condition of items delivered by Talabat?

Customer Service

How can I contact Talabat? How quickly does Talabat resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Talabat.

Visit Website

How quickly does Talabat resolve customer queries?

Helpful Report

(1 week ago)

Greater than 30% of reviewers feedback is Talabat takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

55.77%

Industry Average

“ Very bad and unprofessional service!! They deduct money from my account for an order that was not even created and when I followed up with them on X they bold me there was a technical issue hence the deduction and the refund will be in 5-7 days!! Now after 12 days still.no refund and they told me they need another 5-7 days for the refund!!! Other delivery apps like delivero or noon MUCH better and MUCH professional ”

- Mohammed

“ Very bad When u receive order it is wrong or spoiled never return money of changes It is very bad service I will not recommend at all ”

- Anonymous

“ I ordered from them for my guest I waited more than 5 hours and keep calling them to check the order after long time waiting they sending a notification that I got my order when l contacted them oooh sorry you didn’t get your order sorry within 20 min will send it again and again nothing in the end ok will refund your money within 24 hours and till now nothing again and again contacting them in the end ooooh dear send your bank statement to make sure you didn’t get your money and the funny part the customer service she wants me to rate them good after the conversation no sham. ”

- Anonymous

Talabat Reviews

Customer Service - Average