“I purchased my Taos sneakers with the excitement of a child at Christmas...looking for a comfortable shoe/sneaker to wear in vacations, out for dinner, shopping, etc. I read the reviews about how comfortable they are and how perfect they are for walking. I wore the shoe ONCE and got blisters on the outside and topside of my feet. Very disappointed, I contacted the Company and was informed that they could not/would not take them back. VERY unyielding and unhelpful. I will NOT recommend them to anyone, with this poor customer service.”
“If I could give 0 I would. I bought a pair of clogs in January on sale. I received them and they were worn, dirty and one even had a dark stain on the foot bed. They were gross and I didn’t even want to wear some elses worn clog slippers. I contacted the company and they took forever getting back to me. I had 2 messages back and forth by email. They never even acknowledged my complaint, never suggested any type of compensation and generally didn’t give enough of a a s**t to even answer me. For all the earthy love they give off in their advertising and catalogues they treat customers like mushrooms. No thanks, taos!”
“I will never buy from Taos again. They sent me the wrong size and color. I was told they would replace when the got shipping information to send back to them and they send out a replacement. Now there going to give me a store credit.”
“One star for the look of the shoe, very cute, but subtract stars for terrible customer service. Once they have your money, they don’t care to assist clients. “Easy returns” is not the case. No returns is more like it. If the shoes are worn at all, it doesn’t matter what the fit issue is, they won’t help you. BUYER BEWARE!!”
“The shoe beds get smelly. I don’t have that problem with other nice shoes but their linners get stinky. I love the shoes and would buy another pair but I have to wipe my feet with alcohol after wearing their shoes to get rid of the smell on my feet. I’ve treated the shoe bed with even bleach to get rid of the smell and no luck. Would buy another pair when they find better liners for their shoe beds. Zero stars for smell otherwise I’d give 5 stars.”
