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Team Knowhow Reviews

1.3 Rating 197 Reviews
7 %
of reviewers recommend Team Knowhow
1.3
Based on 197 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 34%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Team Knowhow.
How does Team Knowhow deliver?
(3 weeks ago)
Team Knowhow delivers items by Own Driver and Courier.
(3 weeks ago)
F

Delivery - Slow

0.00%
Industry Average
They took my tv for more than a week they were supposed to deliver my tv yesterday I get a phone call from them saying there van had broke down You would think that they would deliver it the next day no that's not the case. They will deliver it on the 21st now two days later than the actually delivery day. I rang up customers service they were no help at all.
- Linda
utter rubbish company. Had paid for next day delivery, was notified item was on the way. then on checking tracking during the day found the driver had marked it as delivered with a cross where a signature would be. No goods were delivered, do not trust this company.
- Alistair Sim
I had horrible experience with teamknow and Currys - how I bought brand new Samsung ultra 250 which was faulty and after few months started to give issues! Called Currys and Team Knowhow booked it for repair and said they will repair and return it within a week - but more than a week passed by no news no mobile - chat help line is not helpful as they saying they don’t deal with online issues or repair. Phone helpline is not working as no one knows what happened and kept on putting me through to other departments. Last text was delivery is on Monday and then after 50 calls a voice message that it will be delivered tomorrow but seems that tomorrow wouldn’t come! Used Currys twice both times horrible experience do not buy from them especially expensive items in my case it was about £1300! Biggest issue is with mobile you don’t know as it still might have my personal data so I’ll have a very uncomfortable Christmas and new year - thanks to horrible Currys and useless Team Knowhow
- Amber