Techinthebasket Reviews

Name: Techinthebasket
Rating: 4.34

4.3 Rating 332 Reviews

83 %

of reviewers recommend Techinthebasket

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Metrics

4.3

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5

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Techinthebasket 1 star review on 21st May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“RETURNED THE WATCH I BOUGHT AS IT ARRIVED LATE, THE COMPANY HAVE HAD THE WATCH BACK OVER 2 WEEKS NOW AND STILL HAVEN'T ISSUED A REFUND, CUSTOMER SERVICE IS USELESS SAYING THEY WILL CHASE IT UP BUT DO NOTHING, DO YOURSELF FAVOR AND AVOID”

Helpful Report

Posted 2 years ago

“Outrages / AVOID The worse customer service I have ever dealt with. Phone broke down after 1 month of usage, has taken them 2 months to take action (I was without the phone for 2 months), forced me to pay for parcel and repair. Phone broke down again 40 days after receiving it. Waiting week for response, just to be sent a video of the repair itself. There is 24 months warranty and the company is not willing to help. AVOID at any cost.”

Helpful Report

Posted 2 years ago

“I really wish I'd read the Reviews BEFORE buying from this company 👎 I bought a new OnePlus 10 from them, when it finally arrived (after about 10 days) it didn't work properly and had a defective Fingerprint Reader. I contacted TiTB (only possible via email) and then I spent 2+ weeks exchanging emails with them to try to get them to give me my money back! ☹️ All they offered was constant suggestions on how to "reset the phone", providing out of date information and completely ignoring my UK Consumer rights. In the end a contacted PayPal and got PayPal to claim the money back for me 👍😁 If you're looking to use this company, don't be blinded by the cheap prices. What you get is poor quality imported products (my phone came with a foreign charger) and HORRIFIC Customer Service👎. You can't phone them, everything's done very email and takes 48 hours for any responses, oh and they just ignore UK Consumer law. Avoid, avoid, avoid - you've been warned 😉”

Helpful Report

Posted 2 years ago

“I ordered a standard Apple iPad, at a keen price, and it arrived promptly. What more could anyone want or ask for?”

Helpful Report

Posted 2 years ago

“After ordering a phone and cancelling the order in a matter of hour they still took the money from my account which I am now waiting for to be refunded!”

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Posted 2 years ago

“Despite the following challenges : •COVID-19 •Bank holidays The service was excellent. Item delivered was exactly what I ordered •Brand new •Specification I ordered The customer service was 10/10, always received written replies to messages I sent within 24 hours. Such a pleasure doing business with Techinthebasket. Techinthebasket are : •Reliable •Trustworthy •Professional”

Helpful Report

Posted 2 years ago

“Order came earlier than the stamped date, phone was sealed and looking beautiful as ever. Nothing else to say other than good, positive news. Would highly recommend the seller based on this one transaction I made haha”

Helpful Report

Posted 2 years ago

“A little apprehensive about ordering something from outside the UK, but received an excellent service and product at a great price. What's not to like !!!”

Helpful Report

Posted 2 years ago

“I am happy with my purchase although it took slightly longer to arrive than the email advised. I will certainly use this seller again and will recommend to friends and family.”

Helpful Report

Posted 2 years ago

“The seller responded promptly to every email. The product was properly boxed and is as expected. I would definitely buy from them again and I was pleased to give an organisation in Hong Kong my support.”

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Posted 2 years ago

“Gute Ware zum günstigsten Preis und auch noch sehr schnell geliefert. Besser geht es nicht. Gerne bei Bedarf wieder.”

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Posted 2 years ago

“Easy purchase. So cheap too. Delivery took longer than perhaps used to when buying online but they did arrive when they said they would. Would buy from them again.”

Helpful Report

Posted 2 years ago

“Top Notch both in terms of inventory, customer service and delivery options”

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Posted 2 years ago

“Horrible company to deal with if your device gets faulty even under warranty. They fail to repair and provide any solution, they are ignoring emails completely. You will be stuck with faulty unusuable device. Avoid buying from them!! For me it's time to take them to court! Avoid avoid avoid !”

Helpful Report

Posted 2 years ago

“Look at the resolution on the photo! I am happy with this phone. It was delivered in good time and was exactly as described. Also it was at a good price. Will use this company again.”

Helpful Report

Posted 2 years ago

“Very happy with the phone. It came set up for an eastern European language but with some help from the net managed to switch to English. Had for 15 months and very pleased with. No problems at all.”

Helpful Report

Posted 2 years ago

“Great sevice I panicked a bit but delivered safe and sound would buy again just leave a little more time for delivery”

Helpful Report

Posted 2 years ago

“Delivered quickly. Genuine item. All original packaging. Good price.”

Helpful Report

Posted 2 years ago

“Must say I did panic after I ordered my ipad when I got around to reading some of the bad reviews for this seller put it turned up on time. Took them to apple who confirmed they are definitely genuine. The service was great overall”

Helpful Report

Posted 2 years ago

“Happy as was %100 authentic. Bought in few places had to return as they were apple copies. But this beats my imagination at the best price ever!”

Helpful Report

Posted 2 years ago

Techinthebasket is rated 4.3 based on 332 reviews