Techinthebasket Reviews

Name: Techinthebasket
Rating: 4.34

4.3 Rating 332 Reviews

83 %

of reviewers recommend Techinthebasket

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Metrics

4.3

Based on 332 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours
Customer Service	4.2 out of 5

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Techinthebasket 1 star review on 21st May 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good experience I've seen those bad reviews about this website. And yes, I had my suspicions when I placed the order, thought about contacting them for the cancellation. But everything went through so great and the product is perfect! My BOSE headphones are probably the best product I purchased online, not mention the parcel came in a week, 5 working days, faster than 6-8 business days they said on the website. Although the address they put on the website is in Hong Kong (made me wondered if they are selling fake copies) but the parcel I received clearly had a UK address on it, so I'm not worrying about the after-sale service, maybe they are related to another country r what, but at least they are being honest. I'm planning to buy more items for the upcoming holiday season, and I'm expecting they are as good as this purchase!!”

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Posted 4 years ago

“Better than I thought! The tracking number would work eventually, don't need to worry”

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Posted 4 years ago

“Well customer service, I had a problem with my Samsung watch, I contacted the customer service and they offered a solution quickly, now I'm happy with my new galaxy watch! Highly recmmended!”

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Posted 4 years ago

“Happy with the communication and updates. The phone was new, well sealed and works perfectly!”

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Posted 4 years ago

“Just received my Airpods. Higher quality than I thought!”

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Posted 4 years ago

“Great product with excellent customer service.”

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Posted 4 years ago

“Have received my new Sony headphones for a few days, the quality is amazing! Highly recommended!”

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Posted 4 years ago

“Competitive price Have been purchasing many products from this website, will also continue to do so due to the tempting prices. At first I was a bit worried since the tracking number I received shows no result, but then realized that it is sent to me because the seller wanted to provide the information to us as soon as possible. For those who suffer the same situation as me, the tracking number will become alive eventually, please do not worry.”

Helpful Report

Posted 4 years ago

“Faster than I expected, good stuff Placed an order early this year during the COVID-19, they say their delivery time is 6-8 business days but I imagined that it should be delayed in the situation. However, it did not!!! I ended up receiving the parcel in about 5 days!!! Seeing so many reviews complaining about the delivery time, I just have to share my experience, which is totally good and without any issue. The price is good, the quality is good and also the delivery time, though it's only my experience, you can choose to believe it or not. But I think if you are not in a hurry and you give it a shot, you will not regret it.”

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Posted 4 years ago

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Posted 4 years ago

“Best price you could find! I found a better price on Amazon and pass it to them, they made a discount directly without taking too much time, great service! Would buy again for sure!”

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Posted 4 years ago

“Tracking number did work but require patience Placed order on 14th of October, takes time to wait for the tracking number becomes valid (72 hours as the customer service team indicated), eventually you would get the time”

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Posted 4 years ago

“Excellent offers! Items were perfectly sealed and in their original packaging. Will definitely be ordering again!”

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Posted 4 years ago

“The delivery time is slightly delay, but i got my samsung new phone in time! Would definitely go back to shop again!”

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Posted 4 years ago

“Just got my new BOSE headphones, greater than i expected!”

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Posted 4 years ago

“Quality well worth the money! I'm satisfied with my product. Fantastic customer service. Highly Recommend. :)”

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Posted 4 years ago

“Will without a doubt recommend this website to my friends. Purchased a few devices from this seller, not the fastest deliveries but they are all good experiences. The couriers always do not have my parcels which proves that they are lying (we all have been there), but the customer service team is professional and tells me on which state my orders are. The products, I cannot talk about it enough but I just want to bring that that I purchased a bose qc35 ii for my husband who loves video games, he really loves it, surely about 100 GBP cheaper seems too good to be true, but I have contacted bose and they confirmed the validation of warranty and helped me register it on their official website, don't worry. Also, they value the old customers, I'm actually writing this because one of the members reach to me and provide a coupon code for a good deal by reviewing my shopping experiences.”

Helpful Report

Posted 4 years ago

“A bit delayed but best price and perfect product Ordered a pair of Beats headphones at the end of September, I was a bit concerned that the tracking number sent to me has no tracking result it just showed "Sorry, we're currently unable to confirm the status of your item". However, after contacting the customer service team I was told that it will become valid in a couple of days. Sadly it didn't happen and I was told by the customer service that the shipment got delayed due to a reason that the courier would not reveal. I'm guessing it was because of the COVID-19 epidemic. Surely that was a bummer but I understand that it's a rough time for everyone and safety is always the most important. Last week I was finally able to track the parcel and got my parcel the next day, god blessed!! I'm now using the headphones and really enjoy it, the sound quality is really good and not mentioned that the price is way cheaper than the local store!!! Definitely will choose this website again since the waiting is totally worthy!! I personally will also appreciate the help to the customer service team because the service provided is always timely and comforting, especially Ms. Miriam, she's always kind patient and thoughtful!! really eased my worries every time I contacted.”

Helpful Report

Posted 4 years ago

“Ordered a pair of Beats headphones at the end of September, I was a bit concerned that the tracking number sent to me has no tracking result it just showed "Sorry, we're currently unable to confirm the status of your item". However, after contacting the customer service team I was told that it will become valid in a couple of days. Sadly it didn't happen and I was told by the customer service that the shipment got delayed due to a reason that the courier would not reveal. I'm guessing it was because of the COVID-19 epidemic. Surely that was a bummer but I understand that it's a rough time for everyone and safety is always the most important. Last week I was finally able to track the parcel and got my parcel the next day, god blessed!! I'm now using the headphones and really enjoy it, the sound quality is really good and not mentioned that the price is way cheaper than the local store!!! Definitely will choose this website again since the waiting is totally worthy!! I personally will also appreciate the help to the customer service team because the service provided is always timely and comforting, especially Ms. Miriam, she's always kind patient and thoughtful!! really eased my worries every time I contacted.”

Helpful Report

Posted 4 years ago

“Excellent customer service, great price”

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Posted 4 years ago

Techinthebasket is rated 4.3 based on 332 reviews