“A hoodie I purchased as a Christmas present was kindly exchanged although the return date had passed. Efficiently sorted for me by Helen and Emily. Recipient very happy to be able to wear his gift and loves the top. Thanks to all.”
“Emily was incredibly helpful after receiving a product that was damaged in the delivery. She very quickly got another package sent out and was consistently prompt with any queries. An asset to the team!”
“Emily and Eddie at Teemill went above and beyond to sort out an issue with a Jim'll Paint It shirt that was sent to me before Teemill took over the afterservice and supply. The previous company never responded but Teemill were excellent. The quality of the product they sent me was wat better than the original one I received and I'll happily recommend them and Jim'll paint it to anyone.”
“Very very disappointed, happy to take your money and quick delivery but that’s where it ends, complete lack of communication and very poor customer service, it could have been so simple, will never buy from again which is a shame because the charities I purchased through will suffer.”
“I have been a customer of Rapanui since they were a start up shop in Sandown IoW many years ago. Stylish, ethical clothing always accompanied by great customer service. Thank you Rapanui”
“I started ordering Rapanui clothing a couple years ago and I immediately fell in love with the very high quality of the clothes and the very high manufacture standards ❤️❤️❤️
I decided a few years ago that I only wanted to use products that meet my environmental concerns, I did it for all my hygiene products such as hair care, shower gel, toothpaste, face and body care and even converted my 11yo son to it (which makes me a proud mom 😊) and now I also do it for my clothes 👍
The Rapanui clothes are of very high quality, which makes them last long, perfectly shaped, and give me a "feel good" sensation when wearing them ❤️
And I really respect and admire the sustainable, circular, and renewable production philosophy of the brand ❤️
Special Thanks to the Customer Support Team who helped me when I encountered problems when placing my last order 😊❤️”
“I have bought from Teemill several times over the last few years so know the high quality of their items and orders have been speedily dispatched. An order I placed just before Christmas seems to have gone AWOL and when I contacted Teemill, they sent out a replacement package, special delivery, received within three days of reporting it missing. Thank you Emily.”
“I had misplaced the confirmation emails for my order. Emily helped me find the order confirmation that I had misplaced and did it in a very timely manner. The best customer service I have received in a long time.”
“Fantastic customer service. Was having the t-shirt delivered to my Dad's just before Christmas as it was a gift and we were staying with them. Royal Mail said they couldn't deliver it (no-one home, my Dad maybe a little deaf to be honest) and sent it back to the sender. Teemill contacted me immediately asking if everything was OK and for a new delivery address and then posted it on immediately! Many thanks, my wife loves her Swift T-shirt!”
“I bought a sweatshirt on the website and had a bit of trouble during the shipping. The customer service (especially Amy) was great and eventually I received the product, the quality is very good. I’m very happy !”
