“Emily in customer services was excellent when i needed to return a top that was too small.
As it was a gift i did not have an order number but Emily made the whole process easy and my replacement will be arriving soon.”
“Bought an Edinburgh Blue Balls item from Teemill. Very good quality with the great EBB logo design; maybe the cord tie is too short to be useful but not a huge problem. Later, exchanged the item for a different size. Done easily and hassle free. Will be back to order more items. Their paper packaging is different and fun. Excellent stuff.”
“Bought an item for a gift but as away on holiday didn't open package until my return. Realised I'd bought too small. Needed to do something quick before imminent birthday cekebration.
Reordered but forgot to ask for fast postage. Contacted company who assured me they'd upgrade postal service at no extra charge to me.😊
Product good quality and exactly what I wanted as a gift. Great job. Thank you”
“Shirt box was fantastic with my order and was on time me and my husband love the tee shirt we are wearing for are nephews funeral because he was mad on games and board games and also ginger these tee shirts are just great for his day thanks so much shirt box”
“Placed a small order in the wee small hours today. In the overcast light of dawn I decided I wanted a few more items. Emailed the team requesting that I cancel my initial order and within a couple of hours the deed was done. Revised, larger order now in place. Very pleased with customer service support - thank you Rich - and looking forward to trying out the merchandise!”
“Peachy-keen!
I forgot to place a T-shirt order in time for my transatlantic Virgin Voyage cruise until 10 days before my trip. It would have been very "iffy" for me to get my order prior if Emily hadn't so kindly stepped in and put a complimentary rush on my order after reading my quick email explaining my predicament! What a PEACHl”
“Really love Teemill's environmental ethics and initiative in helping those of us without much business savvy set up our own t-shirt projects. The interface involves a small learning curve but they've made it as easy as possible with WYSIWYG software and countless instruction videos. The print quality is also amazing. Over the last couple of days I've been particularly impressed after an order of samples was stolen from outside my house. Emily in Customer Services leapt into action, replacing the order immediately and sending it next day delivery. More than that you can't ask for with any company, and I wouldn't hesitate to highly recommend them. Thank you, Teemill. Really, really pleased.”
“Helen did her very best to try and sort out a technical issue I had. When it became clear that we couldn't fix it and needed to start again, she offered me a postal upgrade, as a constellation. Unnecessary but very kind.
The t-shirt and hoodie are great and are going to be welcome gifts!”
“Excellent service and went out of their way to make sure everything was sorted. One of the most pleasant customer service situations I've had in a long time.
Thanks again,
K”
“Helen at Teemill was so helpful - I purchased an item via the RSPCA website (UK) that was lost en route, and she jumped in and had it re-sent straight away. I couldn't be happier as it was a gift for someone who has been going through a hard time recently. Couldn't recommend more!”
“I have ordered many a time and have been very happy with the goods. In my last order there was a slight problem with one of the item and it was replaced with no issue. Communication all the way to replacing the item was excellent.”
“We have ordered items before and always been happy. Recently an order didn’t arrive but a replacement was sent immediately. Thank you for excellent products and service. We will certainly be dealing with them again.”
