“After I purchased a raincoat from rapanui I was concerned about the delivery of my item. When I emailed customer services I had a very quick reply from Emily who had already looked into my request. She had a clear answer and reassured me that everything was as it should be and that my order was on its way. Very impressed with the customer service. No automatic response, but a real message from a real person! I now have my new coat, which I love!”
“Teemill provides a wonderful service for a strapping young entrepreneur like me, and their customer service is second-to-none - Emily has been fantastic in answering all my numerous questions and is very friendly & helpful. Thanks very much, I look forward to having more questions to be answered in the future!”
“I recently encountered an issue with a custom tote bag order from Teemill, where one of the bags had minor printing errors. I contacted customer service, and Emily responded within 24 hours. She promptly addressed my concerns, and I have now received a perfect replacement. I am grateful for Emily’s excellent service and professionalism. I will definitely recommend Teemill to everyone I know. Thank you!”
“My order got lost in transition however the customer service team were excellent and extremely helpful. A new order has been shipped with a refund for the original postage. Many thanks! 🌞”
“Excellent customer service. Was a bit worried about receiving delivery in time to give as a present. Sent email which was responded to first thing next morning. Helen made sure item was made priority and processed that day. Also upgraded shipping.
Have shopped with them before and will order from them again.”
“Teemill is just the best ! Beautiful quality clothes, thoughtfully designed. Impeccable environmental credentials. Super lovely staff and very efficient service. I love to buy from them - even the packaging makes me happy !”
“I am impressed with my experience with Teemill. The product is well constructed and the colors are spot on! I will wear with pride :0) and even ‘show off’ a bit. The shipping was a bit of a glitch, but when I emailed my concerns, the solution was swift.
I am over the moon 🌙 Thank you so much for your quality selection and for taking good care.
Continued Success xx”
