“I have nothing but praise and thanks for how Emily and other team members at Teemill have always aimed to help and resolve any issues that have arisen from being a Rapanui customer, especially at incredibly busy times of the year such as Christmas. Thank you Emily for your hard work to sort things out for myself and, I imagine, many other customers.”
“I got my dad a top for Xmas and he LOVES it! The customer service was great too, Emily was wonderful and sorted out our order super quick. Definitely recommend.”
“Awesome customer service! Due to the holiday season, there was some delay in the sending of my item so I contacted customer service to get some information and they were incredibly helpful. They shipped my item with high priority and reimbursed me the shipping costs. Very much appreciated 🙂”
“I am impressed my email was answered so quickly by Emily. She outlined the details of what is happening with my order, when it should arrive and what happens if it is not received in the next few days.”
“Emily was friendly and professional, and got a gift exchange (wrong size) processed quickly even with reduced availability over the festive period. The item is high quality and comfortable, and I would definitely order again knowing how good the customer service is!”
“I ordered a T shirt for my son very near to Christmas so knew delivery could not be guaranteed. I decided to contact them to pay for a quicker service.
I received a lovely email from Isobel stating that they had upgraded the delivery type free of charge.
The T shirt arrived Christmas Eve so I was very happy.
The Teemill customer service was exceptional and I would highly recommend their products.”
“Sam went to all lengths to fix a supply issue not of his/her making, and rescued what was looking like a disappointing Xmas for the gift recipients. Great communication, with patience and humour. Thank you Sam, great job.”
“I just love how they are always quick to respond and are very helpful. Going beyond the norm by A Country Mile. Which is hard to do if like them you are on a small Island.”
