“First of all can I just say what a pleasure it was dealing with Amy she has been fantastic.
I feel companies like this need a mention, the service is excellent, adore the clothes and you don't get ripped off, most people can't afford silly prices but these are quality clothing at a great price, keep up the good work”
“My original order got lost in the mail. When I reached out, they immediately confirmed it had been lost and sent me a replacement order which I received that week.
Great customer support. Thank you Emily”
“speedy response to a minor issue regarding delivery. The clothes (socks / pants ) are exceptional as usual. only way i caan think of improving even more is to reduce packaging - the socks don't need to be wrapped individually ( "no packaging" is more sustainable than your recycled soya ink packaging ).”
“I bought two charity t shirts but had to exchange them for smaller sizes. I received an excellent service and the T shirts are an excellent quality, so I am very happy.”
“Requested a VAT refund because I had to pay VAT at customs as well. Customer service kept me up to date regularly and refunded the VAT. Friendly and competent customer service!”
“My tee arrived with a small hole in it, which appeared to have been caused during delivery. I received excellent customer service from Helen. Couldn’t have wished for a better resolution.”
“Emily has been a star ! I’ve had lots & lots of excellent Customer Service from her regarding my order, including help re sizing, and having a return dealt with quickly & my order then sent to me asap. All emails answered straightaway and fantastic Rapanui clothing at good prices. Excellent !”
“Their products are great with so much choice and opportunities to customise. I knew that already but was incredibly impressed with Helen in Customer Service. She has helped me fix a mistake which was completely of my own making with efficiency, no blame, and sympathy.”
“This is not the first or in fact the last time I will buy from TeeMill. I usually buy one of their ‘no music on a dead planet’ T-shirts. Great quality, speedy delivery and amazing customer service.
I asked for a specific delivery date and for a message to be added to my parcel. I received a very quick reply confirming that what I had asked was no problem and done! They went above and beyond for me in this instance.”
“I phoned Teemill to get some help with a design after I had some issues with a different web site. The person I spoke to listened thoughtfully and carefully to what I was looking for and asked me to email over my art work.
After I did this, we emailed back and forth for a bit until everything was ready. She then phoned me up to finalise the order, letting me know that she would check with the factory before the shirts were printed to make sure the images were perfect.
The t-shirts arrived a few days later, and I could not be more pleased. The quality of the print was fab, the quality of the shirts was fab (organic cotton!) and the customer service was fab. And recyclable packaging!
Not that I do a lot of custom printing, but the next time I do, I will definitely use Teemill.”
“I had a query about an online order snd I received prompt and helpful information. I requested an e mail response rather than phone call as I’m based overseas atm and this request was carried out without any problem. Thank you Amy!”
“Had an issue with my delivery going missing. But Amy was really quick to sort it out. No hassle was really lovely. Great communication thank you Amy your a ⭐️ look forward to my delivery.”
