Teletext Holidays Reviews

Name: Teletext Holidays
Rating: 1.75

1.8 Rating 1,621 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

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Metrics

1.8

Based on 1,621 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

0192 376 8857

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and quick, tried their nest to accommodate my financial circumstances.”

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Posted 4 years ago

Hi Jane, Thank you for your lovely review :) We are pleased our agents where able to provide the best deal for you within your budget. We do hope you have a smashing time away. Best Wishes Becky

Posted 4 years ago

“5 stars for An excellent choice of holidays, easy searching and a really hard working booking team, but only 2 stars for pricing, two holidays booked, and both times I paid a lot more than the website stated due to flights going up.”

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Posted 4 years ago

Hi, We are sorry to read your concerns with regards to the prices shown on the website. We do try to provide the best possible service to all our customers and your feedback is appreciated. To clarify, we use suppliers live systems for flights and accommodation and prices are always fluctuating so the live price would be confirmed to you when you call our sales department. Being honest with our customers is our priority and we do advise about live pricing at various places on our website, “Prices change regularly, please call now for the live price”. Further, any optional extras such as baggage, transfers etc are not included in the advertised price and are optional the price shown is for accommodation and flights again as advised on the website. We do value your custom and hope we have been able to clarify this matter for you. Best Wishes Becky

Posted 4 years ago

“Very satisfied ,pavan was excellent helped me with everything I asked for ,thank you.”

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Posted 4 years ago

Hi, Thank you very much for your lovely review. We do hope you have a brilliant holiday. Best Wishes Becky

Posted 4 years ago

“:) :) :) :) very very nice”

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Posted 4 years ago

Hi, Thanks for your review. We hope you have a great time away. Best Wishes Becky

Posted 4 years ago

“Very knowledgeable and good to speak to an actual person”

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Posted 4 years ago

Hey, Thanks for your feedback which we are pleased to read. We do hope you have a smashing time away. Best Wishes Becky

Posted 4 years ago

“Prompt and friendly service.”

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Posted 4 years ago

Hi Priti, Thanks so much for your kind comments. We do hope you have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“THANK YOU !”

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Posted 4 years ago

Hi Gergana, Thank you for your feedback :) We do hope you have a great holiday. Best Wishes Becky :)

Posted 4 years ago

“Very good service would use again”

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Posted 4 years ago

Hey Peter, Thank you very much for your review :) We look forward to welcoming you on many more Teletext Holidays in the near future. Best Wishes Becky :)

Posted 4 years ago

“I found the operator to be very helpful and well mannered , it was my first time booking with teletext and I’ll certainly recommend them to friends and family , I look forward to my holiday in June”

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Posted 4 years ago

Hi Anne, We are very pleased to read your positive feedback :) and would like to thank you for your recommendation. We do hope you have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“I had conversation with Cody and he helped in booking my holidays with excellent customer service”

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Posted 4 years ago

Hi Soban, Thank you for your review which we are very pleased to read. We do hope you have a great holiday. Best Wishes Becky :)

Posted 4 years ago

“I rung teletext holidays yesterday for a price for a holiday. Prices way out from the website. Hundreds of pounds out. I queried the costings. Agent then started to become pushy and kept asking what my budget was. He then ended the call. Not a good experience”

Helpful Report

Posted 4 years ago

Hi, Thank you for your post which we are very sorry to read. In order for us to look into this further please can you provide us with your details by emailing teletextcompliance@teletext.co.uk. Thank you Best Wishes Becky :)

Posted 4 years ago

“Bad experience from the start. Prices do not match the advertised prices. The first agent I spoke to was very pushy, seemed helpful to start with, but after being on the phone for over an hour, most of it being put on hold, he started to lose his patience. Then I received an email saying I had to pay double the amount in installments to what I had agreed. This took a long time to sort out, at one point I was told by the agent he could not help and he was ending the call, which he did, just hung up the phone. I have been refused a conformation of payment plan via email. After talking to someone via 'live chat' I did manage to save the chat feed, so have some kind of proof st least. I then decided the hotel is not what I really want. Due to feeling pressured on first phone call. I was told someone would call me within 24 hours, this did not happen, i was then told another 24 hours, again this did not happen. Then I was told I would receive a call at 6:30 pm, again no joy. I called the following morning, the agent guaranteed he would, personally call me back within 2 hours. 6 hours later still no phone call. I have called again, with some help, but again told I will be called back tomorrow. So we will see.”

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Posted 4 years ago

“Got our family holiday.everything included. With the help of the teletext members of staff we where able to go to a more exclusive resort.will repost on our return to give our reviews on holiday.Teletext have never let us down and we have booked with then 3 years .”

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Posted 4 years ago

Hi Mary, Thank you very much for your positive feedback and continued custom with us. We are pleased to learn we have been able to help you over the last few years and we hope to continue to do so. We hope you have a fabulous time away. Best Wishes Becky :)

Posted 4 years ago

“Very pleased with the efficient service and price.”

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Posted 4 years ago

Hi Stephen, Thanks for your review. We do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“I have been satisfied with my overall service from teletext over my previous bookings and customer service. However I have had one holiday cancelled on me last minute a year ago! But was satisfactory resolved finally.”

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Posted 4 years ago

Hi Ryan, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 4 years ago

“Excellent service. Got the holiday that we wanted at a great price. Looking forward to it very much. Excellent customer service. A+”

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Posted 4 years ago

Hey Esther, Thanks for your feedback. We are pleased you have been happy with our Customer Service and we do hope you have a smashing time away. All the best, Kylie Teletext Holiday

Posted 4 years ago

“I was contacted immediately and good options offered. I was pleased to see that there was no hidden extras. The staff member really knew his stuff so booming was organised and swift! I will definitely use them again I had to knock one star off for the awful music being played when on hold .”

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Posted 4 years ago

Hey Annette, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best Wishes Becky :)

Posted 4 years ago

“Operator was really helpful getting us a good deal”

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Posted 4 years ago

Hey Stephen, Thank you for your kind comments. We hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“Excellent, wanted a week away with my eldest son, who is 20, it’s coming up for my 50th birthday, a special occasion. I want to make sure my son is not bored being away with his mum. He is going to try windsurfing lesson nearby to a Lagos which we booked online so easily. This suits us both, Aqualuz Suite Hotel ApartamentoBochum means we get the best of young and 50ish ( I mean being young &young of course).”

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Posted 4 years ago

Hi Julie, We are pleased to hear our agent was able to provide you the perfect holiday for your Sons 20th and husbands 50th :) We know you will have a great time. Best Wishes Becky :)

Posted 4 years ago

“Terrible terrible non human people. I’ve booked a holiday for me and my wife, it’s our honeymoon I’ve waited a year and they’ve scammed me. They told me hold luggage would be included and easy jet are saying no hold luggage included. They told me we would get a honey moon sweet With a sea view balcony room and the hotel have advised teletext have told them pool view standard room. I suffer from epilepsy I’m so stressed out every time I want to speak to a manager they just pass the parcel within their one team. I’ve just checked online after a colleague has confirmed that their name is teletext holiday limited and companies house has confirmed the company dissolved in 2015. Something needs to be done with these scammers !!!”

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Posted 4 years ago

Hi, Thank you for your review which we are very sorry to read. In order for us to look into this further please can you provide us with your TT booking reference number? Thank you Best Wishes Becky

Posted 4 years ago

Teletext Holidays is rated 1.8 based on 1,621 reviews