Teletext Holidays Reviews

Name: Teletext Holidays
Rating: 1.75

1.8 Rating 1,621 Reviews

19 %

of reviewers recommend Teletext Holidays

Company Reviews

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Metrics

1.8

Based on 1,621 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	2.6 out of 5
Returns & Refunds
Refunds Process	Difficult

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Phone:

0192 376 8857

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful”

Helpful Report

Posted 4 years ago

Hey Eileen, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 4 years ago

“Very polite. Good service.”

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Posted 4 years ago

Hey David, Thank you very much for your kind comments. We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 4 years ago

“Advisor was really helpful, knocked 40 pound off for me as I had a budget in mind, this Is the fourth holiday I have booked through teletext holidays, great prices quick and easy to book, hassle free.”

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Posted 4 years ago

Hey Bernadette, Thank you very much for your positive feedback :) We hope you enjoy your time away and that you book with us again in the future. Best wishes Becky :)

Posted 4 years ago

“Friendly service, good price, would recommend”

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Posted 4 years ago

Hey Lisa, We are really pleased to read your review and happy to hear you would recommend us. We hope you have a smashing holiday. Best wishes Becky :)

Posted 4 years ago

“Second time of using teletext for a short cheap winter week away. Process quite simple and straight forward. Only small problem encountered was with the dialect/accent of the rep but otherwise very helpful.”

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Posted 4 years ago

Hey, Thanks for your lovely review. We do hope you have a great time away. Best wishes Becky :)

Posted 4 years ago

“very easy to deal with”

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Posted 4 years ago

Hey Corinne, Thanks so much for your positive review. We do hope you have a great holiday. Best Wishes Becky :)

Posted 4 years ago

“Helpful staff, got the holiday we wanted booked up.”

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Posted 4 years ago

Hi Lisa, Thank you for your lovely review. We do hope you have a great time away. Best Wishes Becky :)

Posted 4 years ago

“On the website it said £388 pp. When you ring up it jumped up another £100 pp.. And the man said its not been updated yet on the website, I know it's a con,, as a holiday does not jump up £200. Over night, obs a ploy to get you to ring up. I went ahead and Booked a holiday for my daughter and partner... Its no cheaper, than doing it direct...i did persuade him yo give me a discount,, his manager said £20.. Be careful as there's no food. Or luggage on the flights, but transfers were included.. So it worked out £30 cheaper than them getting cabs,,, the man was very nice and explained everything.. Although it did take a long time as I had difficulty understanding him.. I think he was Indian and spoke very quickly, but we got there in the end.....”

Helpful Report

Posted 4 years ago

Hey, We are sorry to read your concerns with regards to the prices shown on the website. We do try to provide the best possible service to all our customers and your feedback is appreciated. To clarify, we use suppliers live systems for flights and accommodation and prices are always fluctuating so the live price would be confirmed to you when you call our sales department. Being honest with our customers is our priority and we do advise about live pricing at various places on our website, “Prices change regularly, please call now for the live price”. Further, any optional extras such as baggage, transfers etc are not included in the advertised price and are optional the price shown is for accommodation and flights again as advised on the website. We do hope despite this you have a wonderful time away. Best Wishes Becky :)

Posted 4 years ago

“Great deal, bought my holiday in just few minutes! Thanks :)”

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Posted 4 years ago

Hi Eliza, We are happy to hear you found our booking process quick and easy so you can spend more time looking forward to your time away. Best Wishes Becky :)

Posted 4 years ago

“Very helpful”

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Posted 4 years ago

Hey Kay, Thanks for the review. We hope you have a lovely time away. Best Wishes Becky :)

Posted 4 years ago

“Spoke to many different company which didn’t seem to able to help and didn’t seem to have the time teletext seem to go over and above to help me with my booking Solomon was so helpful and couldn’t do enough for us”

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Posted 4 years ago

Hi Alison, We are thrilled to read your review :) We are so pleased our agent went above and beyond to assist you in booking your holiday and provided you with everything you required before confirming. We do hope you have a smashing time away. Best Wishes Becky :)

Posted 4 years ago

“Speaking on phone with the operator it was quick and easy to book my holiday”

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Posted 4 years ago

Hi Rebecca, Thank you very much for your feedback which we are happy to read. We hope you have a brilliant time away. Best Wishes Becky

Posted 4 years ago

“Very good service”

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Posted 4 years ago

Hey, Thank you for your feedback :) We hope you have a lovely time away. Best Wishes Kylie

Posted 4 years ago

“Good service, price differed greatly to the website. I accept that it will... But it almost doubled!!”

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Posted 4 years ago

Hi Mark, Thank you for your lovely review. We are pleased to hear you where happy with the service offered and would also like to advise all prices shown on the website are correct at the time they were posted on the website, but we act as an agent and do not control prices the live price would be given when you telephone us to make the booking. I hope I have been able to clarify matters for you and you have a wonderful time away. Best Wishes Becky

Posted 4 years ago

“A bit long winded to book on the phone but helpful staff”

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Posted 4 years ago

Hey Nicholas, We are sorry to hear you found the process long winded. Our agents do try to provide our customers with all the information they require before confirming the holiday to avoid any errors. :) We do hope that you have a brilliant time away. Best Wishes Becky :)

Posted 4 years ago

“Spoke to a very nice chap called Carter who was very friendly, helpful and knowledgeable. All very easy to do with minimum fuss. Will use again.”

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Posted 4 years ago

Hey, We are really pleased Carter was able to assist you in booking your holiday and provided you with all the information you required :) We hope you have a brilliant holiday and we look forward to welcoming you on many more Teletext Holidays. Best Wishes Becky :)

Posted 4 years ago

“Booked a holiday with Abel, agreed flights, deposit etc. Got a call back a few hours later and was told we need to pay a bigger deposit. I should have known at this point now unprofessional the company and its workers are. We then got a call again a week later to say our flights had been changed and we would get an email confirming this. We got no email and then when I called to investigate and get a refund on the flights as we were unhappy with the new flights, all members of staff were extremely unhelpful and rude (we spoke with Fredvie and Jeevan) The worker did everything he could to stop me from speaking to a manager. I was told I would get a call back from a manager twice and this didn’t happen, so don’t trust them if they say they will call you back. Eventually when we spoke with a manager (Brandon) he has said all we can do is lose our deposit. A completely unhelpful, disorganised and unprofessional service. Would never book through teletext again and wouldn’t strongly recommend anyone else not to book through them either. Booking a holiday is meant to be something that is enjoyable and makes you feel excited, teletext has instead made it a stressful experience.”

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Posted 4 years ago

Hi, Thank you for your review which we are very sorry to read. In order for us to look into this further please can you provide us with your TT booking reference number? Best Wishes Becky

Posted 4 years ago

“AVOID! AVOID! at all costs. The agent said he needs a deposit of £60 pounds which I authorised but after making the payment he informed me that it was £60 per person which turned out to be £480 for eight people. They make you offers which are seem to be very competitive but they are very dodgy. Reading the other reviews I am glad I have cancelled my booking with them however, hoping to get my refund as I am sure they would have come up with loads of hidden costs if I had gone ahead with them.”

Helpful Report

Posted 4 years ago

Hi Anand Thank you for your review which we are very sorry to read. We have passed this to the relevant Managers for their observations. We are sorry you felt the need to cancel your booking and can advise your refund has been processed. Best Wishes Becky

Posted 4 years ago

“Disgusting service avoid at all costs. Pushy sellers call centre based in India somewhere”

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Posted 4 years ago

Hi, Thank you for your feedback which we were dissapointed to read. In order for us to look into this further please can you provide us with your TT booking reference number? Best Wishes Becky

Posted 4 years ago

“I phone Vishwa so many time because I wanted to go on holiday he gave me a brilliant 5 star hotel at xmas in Portugal . I just wanted to say thank you for helping me and I am looking forward to my holiday. Once again thank you xx”

Helpful Report

Posted 4 years ago

Hey Louise, Thank you for booking with us and for your great review which we have passed to Vishwa and his Manager. We hope you enjoy your time away and that you book with us again in the near future. All the best, Becky x

Posted 4 years ago

Teletext Holidays is rated 1.8 based on 1,621 reviews