“I made a purchase in one of Temu credit back events, my account at Temu shows my ClaimCredit is $11.10, which need to claim every day for 7 days, and I did, but by 2nd day, the claim screen disappeared, so I was unable to claim this credit.
I contact Temu the day when ClaimCredit screen disappeared, the agents at Temu gave me some useless suggestions to access the ClaimCredit, did NOT work. Then they waited until my 7 days of claim credit expired, then tells me "your claim credit" is Not available due to claim credit time expired.
This happened to me twice. Others on google have expressed same issue.
Temu's lack response to their promise on these events, makes you wonder if these events are even REAL.
There may be a bug in their system for these events, but Temu agents do NOT solve problems, just give you textbook answers and wait until time expires.
I used to buy them every week. I will NOT buy them again due to horrible service and NOT trust company”
“I ordered 5 items that came to a total of $57.67. The breakdown showed that the items were originally $462.00 and I got a discount which brought them down to $93.93. I also had credit of $36.26. Which then brings my total to what it is anyway. My credit has been applied to an amount that is almost double what the items cost. How is this even legal in Australia. This is literally a scam. And it’s cheap sh*t from China. I’m sorry but I’m boycotting your company.”
“This company is horrible!!! I have ordered many things from them and I have not received many things from them. Quality is extremely low and no customer service whatsoever! They get a zero rating from me. Don’t get taken like I did! Save your money and go to Amazon! Temu sucks!!!”
“I have been satisfied so far with the purchases, but I have noticed that they have slowly changed the conditions. From $10 per purchase they increased it to $15, then to $20 and now, if your order includes multiple items, you can only return one. Shopping on Temu is done online so you can't try anything on, the quality of the products is questionable and you don't know what you are buying. If they are not suitable and the company only accept one returned product, what should I do with the others? I will probably slow down with shopping at Temu!”
“The size shown on Temu online site that I purchased is not the size and type that I received. You see item big on the site and when you received it, it's like a baby toy. Beware.....”
“Continuously being robbed of free items which should be posted after orders. I have spending 100’s on this sight to get nothing. I have raised several issues and all they say is we will give you a 20% discount which is not good enough. Stay away from this fake sight.”
“They sent me used stuff. Nothing was new. This place took me for only $125.00. I feel lucky. Don’t order here. I should have looked at the reviews. Now I see they are rated at 1.5, I know why. Don’t Do it! You will regret the purchase and hate their return message.”
“No puedo calificar con un 0, pero si pudiera, lo haría.
Vi una promoción en YouTube que me pareció un buen precio, así que hice clic y compré. Sin embargo, nunca recibí mi recibo, pero sí el cobro. Estuve en contacto con el servicio al cliente durante más de un mes, y cada vez que les explicaba la situación, me pedían que repitiera lo que ya les había dicho. No leen los mensajes ni se esfuerzan en resolver el problema. Las respuestas que me daban eran siempre copias de mensajes automáticos, sin ningún tipo de solución real. Al final, nunca recuperé mi dinero.
Un servicio al cliente terrible y una experiencia muy frustrante. No recomiendo para nada esta tienda.”
“I ordered $21.46 worth of merchandise on Oct. 9. The money was deducted on Oct. 9. Been a month and 10 days! My merchandise has not arrived, but they've taken my money. Temu says my pkg. is in transit, but UPS says they haven't received the pkg. yet under that tracking number. Temu was rude when I asked about my order. Seemed like they were talking down to me, sending messages like, "Please be patient, it is being sent." But my tracking # tracked through UPS says they haven't received the package yet. I sensed fraud, so I submitted a case to Paypal. Now Temu is threatening it will take longer to get my money back since I created a case. Then, Temu asked me to remove the case, wait til I receive my items to do a refund, then send the items back to them for a refund. I REALLY DON'T WANT A REFUND! I WANT MY ITEMS I ORDERED A MONTH & 10 DAYS AGO!!! I was just requesting a refund because I didn't receive the items! I wrote them a message back saying, "When/ or if I get my items, I'll remove/close the case!" Paypal says you cannot reopen a case once you've closed it! Yeah, so Temu was being sneaky, trying to get me to close the case! Nov. 26, Paypal will make a decision on the case....and I will be closing my Temu acct....all for an order of $21.46.”
“I recommend anyone who lost their money to an online scam to contact Pamela Experts support to help get your money or bitcoin back at { PamelaExperts@ gmail. Com}
Whatsapp : + 1-319-429-93-96”
“My experience with Pamela Experts { PamelaExperts (@)gmail.com} has been great! They are knowledgeable and very straight forward and patient! I’m so thankful for their expertise and help in helping me get my money i invested with some Illegal investment brokers i found on the internet”
“I have ordered over $300 worth of stuff. All the stuff is really cheap, and breaks or tears very easy.
Zippers break easy, items very cheap quality, it is like shopping at the dollar store, but cheaper.”
“I canceled an order on Nov 15, 2024, 5 minutes after I mistakenly ordered wrong thing. Didn't receive a confirmation of cancelling so I canceled it again the next day. On Nov. 18 I received notice it was in transit. Called customer service - they said nothing they can do. Return it. They say I have 2 months before $ will be taken off credit card. Considering the poor customer service will I see my refundof over $800?”
“The worst bunch of theives ever. I deleted my app. If u order something and cancal right away the still send it and when you ask to speak to someone you get nowhere. And there products are cheap. They break quickly. I'm battling with them now after I canceled my order and they still sent it out.”
“The worst bunch of theives ever. I deleted my app. If u order something and cancal right away the still send it and when you ask to speak to someone you get nowhere. And there products are cheap. They break quickly. I'm battling with them now after I canceled my order and they still sent it out.”
“I am a good customer. Always had good experiences. Then they started sending me things I didn't order. Ten dollars here ten dollars there. Three items. They even charged shipping. I am not going to package and pay shipping for these items. They gave me refund for two items, then insisted I return the third. A ten dollar item. Took me over an hour on phone. Very unhappy. Will stop ordering from them”
“I order 2 items as of this nothing yet. I order my items Oct 4 2024. Nothing yet. Unless it something you put in a bag I will not order. Today is Nov 18. No cabinets. Nothing!!
s”
