“Nothing is never as it is advertised or shown in the picture. You get the product and are deeply disappointed. Never again. They copy clothes. I deleted the app from my phone. I’m done.”
“Every time I have ever had a special offer such as a coupon or 50% off it has never worked. I was just cheated twice this week. Customer service is no help.”
“Takes way too long for products to arrive. Items are generally poor quality. Shipping and delivery dates constantly change. Sent everything we ordered back and it took weeks to get our refund. The spinning wheels on their website is more than annoying. I Uninstaller the app and now deal exclusively with Amazon.”
“I got an alert from Temu letting me know that if I placed an order, I will get two free items. Those a few things I needed so I went ahead and place the order. My order came in but the two free items were not in the package.
When I contacted Temu to let them know, they said there was nothing they could do about it because the item was free and for it can’t be refunded returned or replaced. What they would do as they would give me five dollar coupon to use, but I would have to spend $60 to apply it.
I explained to the service people that I spent over $100 and two free items were supposed to get there, now I have to spend an additional 60 to get four dollars worth of free items?
The reply was yes. That’s It yes. So well, there is a little organs there do not impulse by just to get a free item that may not come in. Take your time my only what you need and don’t bother meeting any quotas to get anything free because it probably won’t get there. And when it doesn’t, they’re just giving an opportunity to get a free another way if you spend more money”
“Worst customer service ever ,parcel never been delivered and they dont want to give me back my money ,also been told them few times I am disable and they don't care and advisee to set up delivery spot for post office when I can't walk ,awful company”
“JUNK... not even worthy of a 1 star.
Purchased 8 blouses, all went straight into the garbage.
Winter weatherproof cat house... it weighs a few ounces, wind will carry it away and it collapses when just looking at it.
YOU'LL HAVE BETTER LUCK AT THE $1 STORE OR THRIFT STORES”
“Why does some of my order that are free hey canceled. Been happening quite often Only ones I get is the ones I pay money get ordered. I will stop ordering”
“Temu son ladrones, no responden por pedidos saqueados... colaboradores y empeados son guerrilleros vestidos de civil, amenazas envian al telefono/email suministrados a esta compañia... cuidado, son extorsionistas. Colombia”
“Cheap, poorly made sometimes I didn't even get what I ordered. When you try to contact customer support they want you to pay for the return label and shipping. they want you to cover the packaging and it's a lot of back and forth with no accountability.
I'm a military veteran just trying to buy whatever and enjoy the rest of my life and they've made it very complicated with their website in the way it's set up. it's aggravating, advertisements are popping up every time you want to look at something. I accidentally hit two or three buttons at a time because the advertisements are so much, it's over kill. The quality of the merchandise that's a big issue.”
“Have been ordering over a year. 99% of my items are exactly as presented and good quality. The sweaters are fabulous 👌 Read the description, if you don't read, you can't blame them. We are very satisfied customers!”
“Refused to refund the $160 I spent on an item I returned well over 3 weeks ago. Keep telling me I did not return it though they sent me the tracking info. and clearly shows date and time stamp. Will not order from this company again and advise all against doing so! I hope this company goes under and I’ll do my best to ensure they lose as much business as possible to not further steal from people”
“Ordered 2 things got a few for free. The microscope is definitely fragile but it works. Well enough for little kids to learn. The item I paid for a shower head which broken in half when installing. Due to low quality material. Everything feels and looks like gumball machine quality. Nothing lie the pictures. I will be removing the temu app now.”
“Hi m not happy ... Temu sells something that is different from the advert. I ordered 7 items and paid everything. Guess what when my order arrived, I nearly fainted. It was like a pack of applesin bag. Like for real????Yhooo I should have gone to China Mall.”
“temu just don't respect people, they won't send your things on time and they have a series of old companies like fedex, uniuni who are delivering for them and stealing people's belongings after they say they damaged the damaged things😡😡😡😡😡 I bought a wardrobe since January 6th, they said I will receive it in 24 hours, but Fedex didn't deliver it to me and they said it was damaged today when I called them.”
