“Something always doesn't arrive or doesn't look like the photo and nobody takes responsibility for anything. You look for the same thing on Shein and it's 50 percent cheaper. I don't recommend it.”
“I placed two orders on December 13. Christmas was clise and it was clear they would NOT arrive by Christmas! They offered me a refund. I accepted but now, the only thing I can see on my orders is where they were refunded! It won't ket me see the status of where they are!!!! I joined a chat with customer service and they said they have no way of tracking my orders!!!! They don't even know if I'll get them!”
“Puffer blanket is nothing but a sheet with lines that when received makes you think its really a bed spread or quilt. The 4pack of turtle necks and some jackets come dirty especially items i in white. Very very disappointed in the falsehood of household towel, sheets, towels, and wash cloths.”
“The UPS "surepost" delivery they use is a joke.Allowing the clowns at the USPS to deliver your pkg from the nearest post office is an accident waiting to happen.Several items were lost this way.Temu needs to find a better delivery service!!!!”
“Me they refuse to refund my 8 items returned the my day the warehouse couls not find them but they have received the package so how is possible you have received an empty package in plastic?? HOW CAN I RETURN AN EMPTY BAG. IS NOT THE FIRST TIME THEY DO THE SAME SHAME ON YOU TEMU”
“So far it’s been okay. I have ordered journals to give out as swag at conferences I attend for my company. The orders so far have come surprisingly quick. I order labels from elsewhere and place my labels on all the journals. I have ordered a few extra things but haven’t received yet. Supposedly on the way. The thing I don’t like is they tell you to spin and get a coupon. I got a $400 coupon but you can’t take it at once. They give it to you in $20 increments after so much money spent and $50 after so much money spent and gave me literally 5 days to order basically 2,000 in merch to save the 400. No thanks. That’s really scammy. And once you spin their stupid wheel, it keeps going and you can’t get back to the site. It’s ridiculous. Anyway, as long as I receive what I order it’s fine. The journals are a little cheap, but for my purposes they work. I imagine the prices are going to go way up after Trump takes office so I probably won’t continue to use them much longer.”
“Ordered multiple items and the first time they said it was out for delivery, but of course it never showed up. Second time it said delivered and yet I hadn’t been delivered. This was about a month after I ordered. Do buy from this company.”
“Temu has been a convenient platform for finding a variety of products at affordable prices. While not everything is of the highest quality, the return process is hassle-free, which gives me peace of mind when shopping. I appreciate that the company sometimes refunds me and lets me keep the product I wanted to return—it's a thoughtful gesture. I've been using Temu for a couple of months now and enjoy shopping for all kinds of items, including clothing, on a weekly basis.”
“Temu is awesome! I am surprised by some of the bad reviews.
I bought many things from there, clothing, shorts, shirts, tank tops, sweat pants, kids clothes.
Cat beds, everything was nice!
The sweatshirts are made a big big and they are made out of polyester- no cotton, otherwise absolutely no complaints!!
If u buy the cheaper things- u kind of know what u will get-get a whole bunch oc stuff for cheap!”
“Quite a few things one of their scratch removers took the pain off my car and they played circles with me for two weeks. Trying to say send me 20 pictures of it that they were in clear and all kinds of stuff all fabricated stories they were trying to make up And 10 hours cover for the damage on my car very sneaky company”
“I placed an order that was never received, though it says it was delivered (on a day that I was home). This happened twice with the same seller. They denied a refund, saying I needed proof it wasn’t delivered. They refused to work with me, and eventually CUT OFF my ability to continue the chat with customer service. That was it! I’m out!”
“I ordered gifts for Christmas 2 days short of a month ago haven't received the parcels yet, was told if didn't get my parcels by certain date which has already passed would get full refund back and keep parcels when it arrives, now apparently that's changed they put my money has Temu credit, had so much trouble trying to get my money back still not sure if I will so disappointed my order was for Christmas for my toddler grandsons had to spend more money I couldn't afford to buy more gifts for them don't recommend this store.”
“First time using Temu. Everything went smooth. A friend forwarded an aide of their’s so she could get free stuff from their site. I got 7 items. 4 free items and three discounted items. Got everything for $44.38, which would have cost over $188.00 at normal price. Got everything, everything came within the time they said it would, everything was sealed well. No complaints here. Thanks Temu”
“I saw a waist trainer online for 12.00 I clicked on it, it said spin the wheel I got 100% off 3 times! After downloading the app to get my Free Waist trainer!! The app changed the price to 80.00 and said I owed 16.00 for the waist trainer😳😳😳 Can you spell SCAM!!”
“temu refused to refund item as it was delivered to the wrong address along with other items in the package. despite me providing evidence from royal mail that it was delivered to the wrong address! I would highly recommend buying else where as temu don't care about their customers and will happily just take your money !”
