“This company offers all kinds of coupons deals and discounts. When you click on to accept the offers, a new one pops up. When you go to click on that one the previous one disappears. That one often contains selecting free items. When the new ad comes up those free items go away. And you are left with them telling you it's discounted but in reality it's the same price as when you go to the website. They do nothing for you at customer service besides offer you a 5 cent credit. Do not waste your money on Temu. They also offer express shipping and that never happened for me.”
“Temu is a legit e-commerce website, the same as Amazon. It's NOT a scam. I have ordered things twice on Temu, and so far so good. No problems with refunds or missing items. The received products are of good quality and cost less compared to other e-commerce websites. Fast shipping as well—within a week. Will continue to buy from Temu, no doubt.”
“I want to give them NO STARS, but you must choose one.
Temu is deceiving the consumer with their online ads. Ordered 3 items only received 1, and THEY WON’T REFUND or RESEND MISSING ITEMS, they said it was delivered , never shop Temu again. SOMEBODY SHOULD BLOCK THEIR WEBSITE”
“Temu is deceiving the consumer with their online ads. Ordered a whole trampoline, received only the net, first time ordered, never again. Somebody should block their website”
“This is the first time I’ve ordered from this company and my order was received within 3 to 4 days and I have no complaints, there’s also a 15 day window for a price adjustment”
“Can't return there items because the labels they send are not even able to scan at any post office or ups store..I Am sick of losing money with this company..never again!!!”
“Against my better judgement I placed two orders. I received one and the other is nowhere to be found. Yet they stated there were going to issue a refund. I will NEVER order from this sh..ty company again.”
“Temu never refunded my cancelled order. It has been 2 months and no money came back. $453.00 is a lot and they kept it. I am never going to promote anything good about them.”
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“If I can give it zero I would. They have this bs spinning wheel and confuses your purchases because they have you select "free" products. At the end I didn't receive all the items and got sold on two things I thought was free and what I wanted didn't come. Wasn't til after I noticed they sent an email with just two items meanwhile I was expecting about 6 items. I didn't care about the "free" items just that I didn't even get what I wanted to buy.”
“They have faulty delivery who will place your items elsewhere but your front door or mailbox. Entire package missing so called delivered to me I never received. Placed to someone else’s delivery box. Contacted customer service who claimed to reship or refund my money but never did. Which is messed up so I don’t have my products but they have my money”
“Temu is a scam fraud company. They offer free goods if you spend a little more money, and i feel for it 3 times as they kept asking for more money. They are fraudulent, have no customer service and are scammers. The USA shoulds block them from scanning americans.”
“SCAM. SCAM. SCAM SCAM. Last night I bought 8 products from this company, I paid for them and only 5 of them were billed, but I paid for the other 3 separately and they wouldn't let me pay them because it had to be more than 20 dollars. So I ask you why you didn't accept my payment when I went to pay for the 8? You are committing a scam with the clients to charge more money. Until today I bought from this thieving company and I will dedicate myself to making this attitude of TEMU known. DO NOT BE FOOLED BY THESE CHINESE. BUY FROM AMAZON.”
