“My biggest problem with them is if I want to look something up I have to deal with so many pop ups. I finally got frustrated when I hit 12 before I could look for what I want. I am glad I actually never got to order from them. I have seen packages delivered to my apartment community where it looks like the item was put in a trash bag and wrapped with several layers of tape...stay far away. Spend the extra few dollars and order from a reputable site. Look at their raring, I have never seen a online retailer ranked so low.”
“I will not buy through Temu again. I bought two greenworks batteries to power our electric yard equipment. Neither holds a charge. First, it took almost two weeks to receive even though they quoted two days. Now I have to spend for a box to return ship, and the say it will take 5-14 days to receive a refund after the goods are received and checked for "quality". All to save a few bucks. Lesson learned.”
“I shop often from Temu. Mostly for clothes. I don't like that there are no BLACK models modeling the clothes that feature black people on them. I find it ridiculous to see a white woman wearing a shirt with a black woman or girl on it when that never is the case in life!!!”
“Temu used OnTrac to deliver my orders and twice they were delivered to a wrong location. I reported this issue to Temu with supporting photos and Temu disregarded my complaints. So, I had to dispute the transactions to get my money back. Because of this, Temu locked me out of my account saying it was suspended for suspicious activity. They gave me a $10 credit for the one delivery, eventually, but then prohibited me from using it. Currently they are holding $79.09 in credit from being able to use it. I did nothing wrong here and I'm being retaliated against. This could be classified as discrimination for standing up for myself and trying to get my money back. OnTrac was contacted as well and they said to contact the seller. I would file a lawsuit if it was worth it.”
“They are corrupt and try conning customers into signing up more customers via promotion that they commit to. People have been ripped off by these promos and then Temu takes ages to reply to complaints and sends out the a prewritten reply saying the promo has ended.steer clear of this site . They are thieves and con artists .the site is corrupt.”
“I had been a loyal customer for quite some time, ordering frequently. When their carrier OnTrac said they delivered a package that I did not receive, I opened an inquiry with OnTrac. Then, the next day, it appeared with a couple of other packages from Temu. Temu has a policy wherein they give you $5 credit if a package doesn't arrive within the window they say it will. The day OnTrac said they delivered it was the last day of the window. The day they actually delivered it was late. I called Temu to let them know the situation, They said that because OnTrac said it arrived on time, they would not honor their credit policy. I am now in the process of returning several orders that had already been sent to shipping before this happened. Temu lost a good customer in me because I had no way of disproving OnTrac's false statement. Temu does not value their customers or stand by their word and OnTrac is equally bad for claiming something that was not true.”
“I have been ordering from them for about 3 years now.Hundreds and hundreds of dollars worth of Merchandise. I recently lost a suitcase on a flight from Paris to Milan. That left me with nothing to my name.No close, no toiletries.Absolutely.Nothing except for my purse and that's it.My first thought was to order all new stuff and a new suithat would get to me expedited. Well, that didn't work out at all.I ordered on october ninth And I paid extra to have my stuff.Shipped to me Fast they didn't do it.They kept telling me it was being They lied about the Expedited merchandise it was regular standard shipping they don't have expedited. Do not pay anything this company they will take Your money!! Don't ever use this company!!!!! Lit.
Erally sat here for 2 weeks with nothing but one shirt and 1 pair of pants to my name.They literally lie about expedition of their merchandise.It doesn't exist.They lie when they tell you it's gonna get to you fast. I told him I wanted my seven euros back for the expedition of my merchandise and they refuse to do it.”
“Well I purchased a womans felt coat.. After the order, I get an email showing they included a mans jacket with it. I emailed them saying I didn't order that, I emailed them many times. It just arrived and its going back now... Nice try TEMU, I'll never order a speck of dust from you again!”
“I have been a customer for a while and every now and then I have problems well this time I ordered a shirt that was supposed to be $8 and because of previous orders receive free gifts well it showed up free 000 charge but low and behold they took the money out of the bank they charge me $30 for the free order and $37 for the $8 now I don't think I can trust them which is a shame because I was going to do a lot of my Christmas shopping with them but I don't think I better”
“I recently purchased several clothing items from TEMU, and I am extremely disappointed with the quality. The pictures on the website depict stylish and well-made garments, but what I received was far from that. The fabric is cheap and thin, and the overall craftsmanship is lacking. It’s frustrating to see such a stark contrast between the advertised items and what actually arrives. I wouldn’t recommend buying clothing from TEMU unless you’re prepared for low-quality products.”
“I've been playing these stupid scam games for a while. I've never won anything but a big bank statement. Temu is the biggest scam out there besides shein.”
“They were great when I first started shopping on this site I was so happy they had so many things and then the stuff started getting cheaper in quality and breaking and now instead of giving me refunds they offered me partial refunds you can't even get on to the site without them having pop-ups to play games and buy this and yeah you'll get a credit you don't get no freaking credit they just want you to keep buying buying buying I am done with this website and after a little while you will be too they are extremely annoying with how much they cram it down your throat to buy more they are the p**** is most annoying company I've ever dealt with when I go on a site I want to purchase something I don't want 15 windows popping up in my face that I have to x out of before I can even get into what I want to buy”
“I ordered something this morning and I thought I was going to get free things too but it didn't happen right away so I got a little distracted from it but my kid told me more about how it works and I got an email saying that it's already been shipped I am really excited about getting what I bought so far so good I absolutely enjoy Temu so far”
“I ordered 10 items, 2 arrived broke(not by mail), 1 defective, all cheaply made. Clothes are thin, shoes are houseshoes, jewelry cheap looking, only 2 items were ok. Cheap prices , but don't waste your money. They did refund for the broke items without having to return”
“I'm not exactly happy.. I'm waiting for orders. Money is coming out of the bank. I ordered awhile ago.. the things that received are great though. I'm waiting for my Christmas orders And dresses etc.”
“I am very happy with Temu. You can definitely shop like a millionaire on a budget. I received my order and am satisfied with Temu. I don't understand the bad reviews they are getting. Every time I ordered from Temu I always am glad to know them. Wow I don't know???? I just received my order from them and everything was like I ordered.”
“I don't understand all the bad reviews. I have never had a problem with Temu and love love love everything I have received from them and I have ordered many times. The items are beautiful and well done. Sizing has always been perfect. Items may take a little longer but not a problem for me cuz it's worth it. Prices are amazing
Thank u Temu”
“I placed an order on October 11th and have no confirmation, but Temu took my money. I have just returned an item that was sent, which I didnt order. There is no-one to speak to. I find this very frustrating.”
