Tentrr Reviews

Name: Tentrr
Address: 25 W 39th St, Ste 700, New York, New York
Rating: 4.55

4.6 Rating 407 Reviews

89 %

of reviewers recommend Tentrr

4.6

Based on 407 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

888-798-9093

Email:

pgeorge@tentrr.com

Location:

25 W 39th St,
Ste 700,
New York
New York
10018

Write Your review

Tell us how Tentrr made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We loved our experience at Kodachrome Basin! We will definitely be back. Highly recommend!”

Helpful Report

Posted 3 years ago

“Dirty mattress cover ( very, ick’h”

Helpful Report

Posted 3 years ago

“first time not using a backwoods spot via tentrr. Will definitely book through tentrr again”

Helpful Report

Posted 3 years ago

“We feel the experience was extremely misrepresented online. We did not expect to have a toilet to assemble and a bag shower OUT IN THE OPEN. Overall we are very angry and feel our experience was overpriced and disappointing. No access to water. No proper toilet. No proper shower… and to add to that- we booked these sites based on the fact that they said they allowed two cars. We were charged an additional daily fee for extra cars upon entrance and at that point we could’ve booked a very nice hotel with a toilet and shower and much much more. 0 stars- honestly. We will never recommend tentrr”

Helpful Report

Posted 3 years ago

“Great experience”

Helpful Report

Posted 3 years ago

“Our guide Nathan made everything easy by communicating with us prior and during our trip. It was a comfortable bed, clean tent, and overall good experience. We loved the night skies and night trains!”

Helpful Report

Posted 3 years ago

“It's was such a great site and experience. Craig was a great host! He was very helpful. Looking forward to booking again.”

Helpful Report

Posted 3 years ago

“Campsite guide was helpful and the area was clean. Road into site was not as advertised - rough and long. Also train running through campsite in the early morning was so loud!”

Helpful Report

Posted 3 years ago

“Very fun place to get away.”

Helpful Report

Posted 3 years ago

“Cool spot, nice people, wet wood, slightly dirty tent.”

Helpful Report

Posted 3 years ago

“absolutely beautiful”

Helpful Report

Posted 3 years ago

“The tentrr itself was kept in great condition, clean, well stocked, located in the perfect little area out on its own. It was especially well stocked for the location, including tubes for the creek, plenty of fire wood, fire starters, waste bags, etc. Loved the additions that the owners themselves made to the tentrr, including the fire pit, the hammock, those benches that flipped into tables were outright amazing (brilliant idea and we loved them), likewise with the full picnic table that included a built off prep table that had a storage unit under. They also provided cooler bags for the water/hikes, and two very large 10 gallon jugs for water. One came partially prefilled. Two ways to cook food, the wood stove and the open fire. Overall it was bliss and we would love to stay again.”

Helpful Report

Posted 3 years ago

“Fun location. Comfortable peaceful setting and a comfy bed. I would do it again. But I would remember matches next time.”

Helpful Report

Posted 3 years ago

“I was thrilled to find Tentrr, as the camping site was exactly what I needed for a get away. The equipment and tent were perfect. They do need to update their arrival email with directions, as the camp site location has changed, but the email was not updated. Otherwise a great experience.”

Helpful Report

Posted 3 years ago

“Beautiful location and campsite!! The water jugs and and chairs and benches were a great add. Great concept. Super super comfortable bed! Everything was clean and comfortable. Just remember to take a pillow and bedding if you want to. A heater is provided. You will need a flashlight as well.”

Helpful Report

Posted 3 years ago

“Great accommodations, many amenities, awesome customer service!”

Helpful Report

Posted 3 years ago

“Not a great experience. I gave it 1 star because at least the park was beautiful. Had a mouse nest in the tent when we arrived, along with mommy mouse and several babies. We had to evict them. Had a wasp nest hanging from the ceiling, with a good dozen wasps on it. That was a problem, too. Fairly ridiculous amount of spider webs/cobwebs all over. Each of these can be expected in nature, but not if someone in charge of this program spends 10 minutes cleaning up the tent before you arrive. Also, it was a solid 15 minute hike to the tent. Don't remember seeing that in the description anywhere, but it would have made a big impact on my decision. You should make that painfully obvious. Site location of the tent was in a swamp. I paid to have a tent already set up. I expected it would be set up in a somewhat intelligent location. Not so here. If anyone would have wanted to use the extra tent provided, they would have been soaked. As it was, the time around the pathetically small space for a campfire was severly muddy. Propane tank was empty. Maybe it's supposed to be, but if you're going to have one there, it should be full, or instructions left for where and how to get it filled. No water was provided, even though it was communicated that a 5 gallon jug of water would be provided. What made matters worse was the communication, and lack thereof. I communicated at least a handful of times via email, text, the website before we ever came and never did I get a response. The only response I got was from 'Nick' who answered the mystery number the state park gave me when I told them what I was there for. He had no idea we were even camping there that night, but told us where to find the tent, which was at least helpful. When I told him about the propane tank, he said he'd come out next day and fill it - then proceeded to not come out and never to communicate again. Interesting idea of customer service. So, overall, it was a train wreck. I would not do it again and won't recommend it to anyone I know.”

Helpful Report

Posted 3 years ago

“Tentrr Tentrr Tentrr”

Helpful Report

Posted 3 years ago

“Tentrr has been a great service for camping without much equipment! I did have a question, called and left a message and no one returned my call but my email was answered!”

Helpful Report

Posted 3 years ago

“The views were beautiful. The attendant was very accommodating. One of our best trips. Will definitely camp there again.”

Helpful Report

Posted 3 years ago

Tentrr is rated 4.6 based on 407 reviews