Tentsile Reviews

4.6 Rating 726 Reviews

90 %

of reviewers recommend Tentsile

4.6

Based on 726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 78%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5

Popular Questions:

Delivery

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Customer Service

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About Tentsile:

Tentsile's incredible tree tents combine the versatility (with no need for level ground) and comfort of a hammock with the protection of a tent. Our giant hammocks are some of the largest in the world, suitable for up to 6 adults. You can even build a multi-storey camping stack for a special camping experience

Visit Website

Phone:

1142585566

Email:

jess@tentsile.com

Location:

Tentsile Ltd, 129 Higham Road
London
N17 6NU

How quickly does Tentsile resolve customer queries?

Helpful Report

(1 year ago)

Greater than 37% of reviewers feedback is Tentsile resolves customer queries within an hour.

Helpful Report

(1 year ago)

93.90%

Industry Average

“ Fast and understanding customer service, wanted to return a purchase and got refunded the next day ”

- Anonymous

“ The product is great! The delivery to Europe and the Customer Service were pretty poor. ”

- Kirill Muhin

“ In addition to very fun tent, resulting in almost luxurious camping experiences, the Tentsile customer service deserve a shout-out. ”

- Nicolaas Vermeulen

Tentsile Reviews

Customer Service - Good