Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.54

3.5 Rating 556 Reviews

65 %

of reviewers recommend Tesco Bank

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3.5

Based on 556 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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info@tescobank.com

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Terrible bank, outdated systems almost like banking in the 80s Do not go with them”

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Posted 6 years ago

“Your login procedure is unnecessarily complex. Why do I have to receive a telephone call in order to access my savings account?. When I banked with Credit Agricole in France all I had to do was enter my account no, and select 6 numbers from a random 4x4 grid. Simple and it worked without a problem for 12 years. Check it out and get your IT boffins to devise something easier.”

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Posted 6 years ago

“Tesco just charged me £66 interest with a minimum payment of £66 on my £0 card balance. Their oh so unhelpful phone staff tell me for sure you have hidden things in your nasty 200 page terms and conditions allowing them to perform such highway robbery. Not a single member of my family will ever ever touch another tesco banded product you thieves”

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Posted 6 years ago

“I has a 3 year bond with Tesco Bank-now expired . I have no adverse experience of them.”

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(Home Insurance) - Posted 6 years ago

“We took out House & buildings insurance half the price of building society for the same cover.”

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(Home Insurance) - Posted 6 years ago

“Opened an easy saver account to take advantage of their very good interest rate, as I had quite a large sum of money in another bank with poor rates. Once the account was opened tried a test transfer of £5, I wasn't going to risk any more until I knew they were OK. Nothing happened so I tried another small transfer. Again nothing happened. Phoned their help desk. They said as I hadn't set up a direct debit they would have to raise a new one for each transfer and each would take several days before I could access the cash. What a joke in the 21st century. Had enough so closed the account by letter. No acknowledgement returned but account now inaccessible so I guess the have closed it. I wouldn't trust them to hold my loose change, they should stick to flogging groceries.”

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Posted 6 years ago

“excellent customer service competitive prices always helpful transparent and honest”

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Posted 6 years ago

“a great price and saved me money on my car insurance”

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Posted 6 years ago

“Paying the bill in full still left me with a interest charge for the days it was in the post.”

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Posted 6 years ago

“Very good service.”

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(Home Insurance) - Posted 6 years ago

“Good prices but my renewal price wasn't good. I had to cancel over the phone and then take out a new policy online to get the best price. Abit annoying and flaff but worth it to save £150.”

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Posted 6 years ago

“Very good. No need to complain - YET!!!”

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(Home Insurance) - Posted 6 years ago

“Do not use tesco bank. Very good customer service however they have to be good at something. Everything that could go wrong has done.”

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Posted 6 years ago

“Nothing but praise for the way my distressing claim was handled (death of pet). Sympathetic gentleman took my call and then claim handled between insurers and vet. I was notified by post on progress. My claim was covered in full, apart from excess. Even direct debit arrangement cancelled on date of claim, I did not have to do this. Would highly recommend Tesco pet insurance.”

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(Pet Insurance) - Posted 6 years ago

“Always really helpful when I ring and very polite, have been with them for many years would recommend.”

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Posted 6 years ago

“Closed my account without telling me saying they will be sending my balance as a cheque its been a month and not received anything and now no one at bank will speak to me keep saying there busy and will call back.”

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Posted 6 years ago

“n/a”

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(Home Insurance) - Posted 6 years ago

“the policy has been very handy as our cat had to have some tests and our claim was paid promptly”

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(Pet Insurance) - Posted 6 years ago

“Never had to mae a claim or speak to a "Human" therefore unable to comment further”

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(Pet Insurance) - Posted 6 years ago

“The pound shop of Bamks - Tesco credit card Have a perfect credit rating, had not used tesco credit card for 7 months and the direct debit ceased automatically and they did not tell me (It is all online with my mobile number and email) and they could not mange to inform me. i owed £22 ponds on my cardI and they sent me a Default sum notice for £12, I cancelled both my cards because of this. I had been a customer for over 30 years and never put a foot wrong. The worst service I have ever experienced with a bank in all my life. Anyone out there thinking of using Tesco banking - DON'T! No matter how good you are you will end up with a bed credit rating through no fault of your own.”

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Posted 7 years ago

Tesco Bank is rated 3.5 based on 556 reviews