Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.54

3.5 Rating 564 Reviews

65 %

of reviewers recommend Tesco Bank

Company Reviews

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Metrics

3.5

Based on 564 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5

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Email:

info@tescobank.com

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Tesco Bank 2 star review on 28th March 2025

N K

Tesco Bank 5 star review on 27th January 2025

Morgan

Tesco Bank 1 star review on 21st May 2020

Marco

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy to take out and set the direct debit up.”

Helpful Report

(Home Insurance) - Posted 7 years ago

“Good to do on line”

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(Home Insurance) - Posted 7 years ago

“none”

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(Home Insurance) - Posted 7 years ago

“none”

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(Home Insurance) - Posted 7 years ago

“none”

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(Home Insurance) - Posted 7 years ago

“none”

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(Home Insurance) - Posted 7 years ago

“ive had a tesco card for 13 years and over that time my business expenses thru it have exceeded £740,000. I always pay in full and on time. I was 6 days late last month and have been charged £70 interest and £12 late payment fee. Tesco will not refund this. So I will never ever purchase anything from Tesco ever again and will make sure that everyone who asks is aware of this experience. This is a greedy immoral organisation and I will make it my business to undermine it at every opportunity.”

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Posted 7 years ago

“TESCO sent me my 1p a month cheque. FUCKING HELL TESCO.”

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Posted 7 years ago

“I can't give a real review of this provider as no claims have been submitted and hopefully it will stay this way.”

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(Pet Insurance) - Posted 7 years ago

“Given bad advice and won’t change their view”

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Posted 7 years ago

“I applied for a Tesco Bank Current Account recently, everything was going very well until i put money into the account. All of a sudden i'm noticing that i'm not able to withdraw cash, transfer and my card has been declined at all stores that i try to make a purchase. I contact Tesco Bank, whom never notified me of any issues said my account was under review. Under Review? what's there to review? it's a brand new account, no transactions, no problems, right? no.. they have frozen my account, i can't transfer, withdraw and now my bank card has been cancelled and was swallowed up at the ATM. I now have to wait until someone calls me sometime this week to discuss my account. I am now left with zero money to live off, no access to my state benefit, no access to food, or any other kind of help. The help is simply not there. All my money is locked away in that account and they are refusing to give me access to it. As soon as this problem is rectified, i'll be closing it down, and going to a REAL BANK, not a wannabe that cares ZERO about their customers. TESCO BANK? Avoid... unless you don't need access to your money. I'll be writing a very carefully worded letter to the CEO Dave Lewis about how badly they treat their new customers.”

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Posted 7 years ago

“Quick online service for a loan application and great apr. Quick decision and money on account at no time. For sure i will use them in the futurw if available.”

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Posted 7 years ago

“very good and understading thank you for your help”

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(Home Insurance) - Posted 7 years ago

“Calling Tesco Bank about a renewal is a complete waste of your time, the staff are absolutely useless. By telling them I wanted to lapse my policy and buying a new policy online I saved £40”

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Posted 7 years ago

“Worst customer service forced me to pay admin fee which i cam afford to pay”

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Posted 7 years ago

“Very quick service and really good conditions. They gave me much better loan than tsb. Don't believe any more the bank advisors who tells a lies. Thank you, tesco! :)”

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Posted 7 years ago

“Very please with the insurance Thank you”

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(Pet Insurance) - Posted 7 years ago

“I recently had a claim regarding my car insurance with Tesco’s and the handelling of that case was amazing. They settled the claim and paid me within 12 hours, I honestly haven’t experienced anything like it with an insurance claim. If this is an indication of there service, I would 100% recommend them”

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Posted 7 years ago

“They were very clear and precise on the phone and what I purchased was exactly what I recived with no hidden options. Thedog indurance was also really competitivly priced”

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Posted 7 years ago

“Excellent product no complaints”

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(Pet Insurance) - Posted 7 years ago

Tesco Bank is rated 3.5 based on 564 reviews