Tesco Bank Reviews

Name: Tesco Bank
Rating: 3.55

3.6 Rating 554 Reviews

65 %

of reviewers recommend Tesco Bank

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3.6

Based on 554 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

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info@tescobank.com

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Tesco Bank 1 star review on 21st May 2020

Marco

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pathetic website for their credit card,site keeps inferring there is a problem and locking me out so I don`t have access telling me to try again later but still locks me out,does not recognize my laptop even though it is registered.DO NOT go anywhere near! It even keeps telling me there is a problem when I try to complain online saying there is an error when there isn`t,judge for yourself.”

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Posted 3 years ago

“The call centre has always dealt with any possible query including renewal in a friendly and courteous way to my complete satisfaction. I have never attempted to maker a claim from Tesco Home insurance.”

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(Home Insurance) - Posted 3 years ago

“Applied for a credit card, got approved quickly with a £500 credit limit. Had issues with linking my club card accounts, and having overpaid by accident and was sorted quickly by calling them. I'm only using this to build up my credit score but I think it's pretty good so far.”

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Posted 3 years ago

“I applied for a loan waited 15 days for it then to be paid somewhere else.i now have to send proof of bank statements even though they made the mistake.would not even allow me do this by email.”

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Posted 3 years ago

“Very good service”

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Posted 4 years ago

“I had car insurance from Tesco. No issues with the service or product but when they quoted me a renewal, it was more than the previous year. I had no claims during the year. I don't like this practice of fleecing existing customers with an auto-renewal at a higher price. Further, confused.com provided me a quote from Tesco at 30% less than their quote. When I called to tell them I would not be renewing they were asking for that price with a view to matching it! If that is the best price you can offer me, then offer it to me! Don't make me do the work for you. In the end I went with a different insurer who quoted me a price half of Tescos.”

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Posted 4 years ago

“Tried to change vehicle insurance online, two go's at the website, two extremely long waits and conversations, 2 hrs virtually wasted. If I could give no stars I would...”

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Posted 4 years ago

“Good customer service.”

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Posted 4 years ago

“Customer Service friendly, helpful and polite. Answered a general enquiry immediately. I haven't had to make a claim but everything was pretty straight forward for setting up and renewals. I would recommend but was still cheaper buying through Go Compare than direct with them. So cancelled auto- renewal with Tesco Bank but did re-new but via Go Compare.”

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(Home Insurance) - Posted 4 years ago

“fdsfsdfdsfs”

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Posted 4 years ago

“Excellent website”

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Posted 4 years ago

“I love Tesco - staff always so polite and informed Car Insurance was more expensive than I expected but easy to make changes after some issues with account data - again staff were great and helpful and easy to work with”

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Posted 4 years ago

“Tried to swap my car insurance to van insurance which in the end I was unable to do. However the customer service was brilliant, waited hardly no time at all to be dealt with and they were very happy to refund the insurance I’ve already paid.”

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Posted 4 years ago

“Gave me a credit card :D Good stuff”

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Posted 4 years ago

“I am a credit card customer and once in a wile you talk to customer service adviser name Kathy in Glasgow has most crystal clear voice with pleasantness and down to earth adviser. I had write to manager Kathy is as asset to the department Talked to Kathy Glasgow @ 12.3o on Friday Regards M zala”

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Posted 4 years ago

“Good overall car insurance. Speedy simple & a great price”

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Posted 4 years ago

“Tesco Loans. Terrible communication from them, they don’t do what they say they will. Would avoid Tesco at all costs!!!”

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Posted 4 years ago

“Change management”

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Posted 4 years ago

“Always excellent service.”

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Posted 4 years ago

“I have had no problems whatsoever....”

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(Home Insurance) - Posted 4 years ago

Tesco Bank is rated 3.6 based on 554 reviews