Tesco Bank Reviews

3.5 Rating 556 Reviews

65 %

of reviewers recommend Tesco Bank

Company Reviews

Questions

Metrics

3.5

Based on 556 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5

Popular Questions:

Delivery

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Customer Service

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info@tescobank.com

How quickly does Tesco Bank resolve customer queries?

Helpful Report

(1 week ago)

Greater than 53% of reviewers feedback is Tesco Bank takes over a week to resolve customer queries.

Helpful Report

(1 week ago)

80.00%

Industry Average

“ Customer service was excellent ”

- Nicholas Carr

“ I lost my Tesco credit card and I’ve had problems with getting on my app. I’ve phoned a couple of times and actually spoke to the same person.. his name is Tony ( didn’t give a surname) but I can honestly say it’s the best telephone customer service I’ve every had . So helpful and such a friend guy. Restores your faith. ”

- Sarah Twigger

“ Very happy and compleated quick and trouble free no problems with application friendly service ”

- Mick

Tesco Bank Reviews

Customer Service - Good