“I had a new phone & had erroneously jammed an app which effected usage. I called into Chester le Street tesco & the young lady on the phone desk spent an hour & half rectifying my error at no cost. I am not good with mobiles but she was patient & polite even though my contract is with another phone company. First class service from a lovely lady.”
“Bit of a glitch when trying to order online but customer services helpful, knowledgeable and friendly and got everything sorted straight away. Great value mobiles and flexible packages.”
“They got me the best deals for the whole family and even though the staff member was extremely busy, had no break that day and was obviously stressed, he was patient, calm helpful and understanding with me. Excellent service.”
“I changed my contract from PAYG to a monthly sim only contract. It should have been £7.50 per month but because I accept adverts I only pay £4.50 per month. When I wanted a Tesco Mobile phone unlocked, they did it in store, brilliant service.”