Tesco Mobile Reviews

2.7 Rating 104 Reviews

40 %

of reviewers recommend Tesco Mobile

Company Reviews

Questions

Metrics

2.7

Based on 104 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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How quickly does Tesco Mobile resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 50% of reviewers feedback is Tesco Mobile takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

74.36%

Industry Average

“ Excellent service buying a new phone from in-store Assistant extremely helpful ”

- Anonymous

“ Tesco xtra Dudley excellent service @ advice from staff especially Vikki who deserves a mention.She had a perfect way with her explained everything about my new phone .She made my visit extremely satisfying. Thank you Vikki. ”

- Ms Janice Doggj

“ Great service from Rihanna at Tesco Mobile in Petersfield store, very knowledgable and polite, compared to previous encounter with Ben at Winchester shop absolutely hopeless and unhelpful to my wife ( maybe because she was disabled and 76 years old and didn’t want to spend more than £7.50 per month) ”

- Gwylam Rowntree

Tesco Mobile Reviews

Customer Service - Good