The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.93

3.9 Rating 807 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 807 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 25th September 2024

146

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Mr Ahmad Zia Kohistani is the best instructor. Kind, passionate and very understanding of me. I had an exam today and I passed.”

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Posted 7 months ago

“I've giving this service a one star, not because I think it deserves it but because I can't give any lower. Where to start? Well I guess I should probably lead with this. If you're looking to use this service with the hopes of reliability and punctuality, then don't and if you're hoping to pass with quick succession then don't, as well. I understand things happen, once, maybe even twice if you're unlucky, however, after about the forth time you start wondering what sort of sevice this company's offering? Driving lessons or lessons on how your times being wasted? If I was you I'd look into other instructors which will probably do you better than this company has me. I did try to get a new instructor using their website where you can request a change, but that was the last I heard about it, no email, no action, no nothing. Not only is their reliability questionable but I was supposed to have a lesson today at 13:30 (23/2/24), which per usually is a no show, but they haven't even had the decancy to inform me that they wont be showing up. Hence why I'm writing this review. Not only that but before my first test I had to have three lessons, one day after another (Saturday and Sunday) as my test was on the Monday. It was intended to be the Friday also but heyhoo, take a guess - They cancelled that one resulting in four hours of driving on the Sunday, which to a student can be quite draining and intimidating. Hell, it only took one day before my test to be told how to use the head lights. However, if you're still interrsted in using this company for lessons, good luck. Because you'll need it”

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Posted 7 months ago

“I had a very bad experience with the AA driving School in Bournemouth. The allocated driving instructor Mr Anthony Ball did mot turn up for lessons on six occasions and on rhree of these he did not bother to reply to my messages or answer my calls. Avoid AA, no point in wasting your time, find a local driving instructor that you know or recommended from friends and relatives.”

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Posted 7 months ago

“My instructor Alfred was very helpful, he was already very calm during lessons which made me a more confident driver. He explained everything very clearly and helped me to pass first time. Definitely recommend.”

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Posted 7 months ago

“Great instructor！”

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Posted 7 months ago

“My instructor Blerim was wonderful in giving me the knowledge and confidence to pass my test. Would absolutely recommend him for his brilliant methods of teaching and expertise.”

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Posted 7 months ago

“AA Driving School is the best driving school! My instructor Jasuthasn Rajkumar was very helpful and encouraging. I had taken the test 5 times before with different instructors and failed. On my first lesson with Rajkumar he asked what was causing me to failed. He quickly identified the problem which was roundabouts. Rajkumar then teach me how to approach the roundabouts from different entrances and exits. Each lessons he took me at different roundabouts giving prompts and praises when I entered and exited safely. Rajkumar is a very calm and friendly person, overall I had a great experience with him.”

The AA Driving School 5 star review on 19th February 2024

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Posted 7 months ago

“The AA has been an amazing driving school to start learning to drive. Very flexible with bookings and cancellations. My instructor Jasuthasan Rajkumar has been very helpful and great. He helped me quickly find a test date, allowing me to pass the first time. Could not ask for any better.”

The AA Driving School 5 star review on 18th February 2024

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Posted 7 months ago

“Faisal Anwar was recommended to me through AA for my test at Barnet, London and was a great instructor. He is very knowledgeable and was a tremendous help in preparing me for my exam. Passed on the first try!”

The AA Driving School 5 star review on 16th February 2024

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Posted 7 months ago

“AA is the best driving school and Faisal is the best instructor i have ever met. He guide you the way it should be. Easy going and teaches you like a friend”

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Posted 7 months ago

“Faisal is an amazing instructor, very chilled and relaxed, sets the right tone to be able to learn and have fun !”

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Posted 7 months ago

“I switched to the AA because I wanted to try a different approach, I had taken my test twice and I had a few things that I really needed to work on. My new instructor Kajanraj Thavayogan really worked hard to help me accomplish my goals and with his help I passed. Kajanraj explained the maneuvers in a simple but effective way and helped to build my confidence.”

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Posted 7 months ago

“AA Driving School is the BEST driving school to start with. My instructor, called Raj, taught me everything I needed to know . From driving using a satnav to following direction on boards , he covered every aspect of the exam and made sure that I was ready for my test. The price was very fair and his lessons were amazing, very insightful and teaches with care , making sure you understand everything. Definitely recommend to anyone looking to start driving, as I passed first time with his lessons.”

The AA Driving School 5 star review on 14th February 2024

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Posted 7 months ago

“I booked my first two hour lesson because I the reviews on this forum were better when compared to other driving schools. However, my experience was disappointing. I had to wait a couple of weeks for my first driving lesson because the only viable instructor in my area didn't have any slots for a while. I didn't get to have this two hour lesson because he cancelled it at 10:38 pm the night before I was meant to have an 8 am lesson. So less than 12 hours before the lesson was supposed to start although he knew he had car trouble for a few days before this. I requested a refund that night and again two days later. For 5 days I didn't receive a refund processing confirmation so I messaged an agent via a chat box and it was then that she told me she would process the refund. This means that if I didn't get in contact with the team directly they would have never processed my refund although I requested it through their online platform already. I have chosen a more reputable and local driving school instead. Sometimes bigger isn't better.”

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Posted 7 months ago

“My daughter has been learning with the AA they sent a third party to teach her he's been breaking the law answering the phone during lesson which is totally illegal and dangerous the AA allowed him to do this and let him charge for lessons he didn't teach her basically rip people off beware of the AA their is much cheaper driving lessons and better instructors than the AA is providing so avoid them at all costs”

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Posted 7 months ago

“I find Jahir Salihu as a very good instructor, he is very friendly and is professional what he told me it was exactly the examiner asked for.. all my test passing credit goes to him. Thanks to him again. Pass first time”

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Posted 7 months ago

“Absolutely thrilled with my experience learning to drive with Kajanraj Thavayogan! His patience, expertise, and clear instruction made every lesson enjoyable and productive. He tailored each session to my individual needs, building my confidence behind the wheel while emphasising safety. Thanks to His guidance, I passed my driving test with flying colours. I highly recommend Kajanraj Thavayogan to anyone looking for a top-notch instructor!”

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Posted 7 months ago

“Kajanraj is a very patient and responsible coach who helped me pass the test smoothly.and thanks for his commitment to ensuring I became a competent driver. Highly recommend!”

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Posted 7 months ago

“Mohammad from Leeds, aa driving is comprehensively the most patient driving instructor there is. Hes really nice to get along with, has over 30 years experience and I thoroughly enjoyed learning with him. Thanks Mo!! G”

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Posted 7 months ago

“Its the most trusted driving institute! Awesome customer service! Very empathetic!”

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Posted 7 months ago

The AA Driving School is rated 3.9 based on 807 reviews