The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.92

3.9 Rating 911 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

Write Your review

Tell us how The AA Driving School made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The AA Driving School 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was a Great experience . I passed my driving test in my first attempt with the AA driving school especially with my instructor RAJ. This guy is with lots of patience ,made my class smooth and made it one of kind experience . He is one of the best intructors the AA has . Thanks a lot for the AA and My man Raj .”

The AA Driving School 5 star review on 26th February 2024

Helpful Report

Posted 10 months ago

“The instructor was late, rude and then proceed to tell me he will take me for a drive even though and I quote "the DVLA says tou can not drive because of your eyes" how do you let people continue a lesson when they can not see?”

Helpful Report

Posted 10 months ago

“Disappointing experience. Had one..ONE two hour lesson.. booked in 34 hours worth of lessons in advance. After 5 lessons cancelled by my instructor for various reasons I've given up. My first lesson was over a month ago, which feels like a waste because how am I supposed to remember what I learnt for two hours over a month ago. I've now asked for a refund and will find someone else.”

Helpful Report

Posted 10 months ago

“I live in Battersea the area. The lessons are expensive which I did not mind but AA lessons are absolutely not worth the money. I chose AA for their excellent reputation. However I had a very rude instructor who was critical and shouting at me during lessons. I did not learn anything at all. I tried to complain and get support to change instructors and after 2 weeks of trying I still have had no support from AA and I have paid for a block of lessons! There is no phone number for customer service, if you need support it is all online and they are unresponsive!! Highly disappointed and giant waste of time and money!!”

Helpful Report

Posted 10 months ago

“Mr Ahmad Zia Kohistani is the best instructor. Kind, passionate and very understanding of me. I had an exam today and I passed.”

Helpful Report

Posted 10 months ago

“I've giving this service a one star, not because I think it deserves it but because I can't give any lower. Where to start? Well I guess I should probably lead with this. If you're looking to use this service with the hopes of reliability and punctuality, then don't and if you're hoping to pass with quick succession then don't, as well. I understand things happen, once, maybe even twice if you're unlucky, however, after about the forth time you start wondering what sort of sevice this company's offering? Driving lessons or lessons on how your times being wasted? If I was you I'd look into other instructors which will probably do you better than this company has me. I did try to get a new instructor using their website where you can request a change, but that was the last I heard about it, no email, no action, no nothing. Not only is their reliability questionable but I was supposed to have a lesson today at 13:30 (23/2/24), which per usually is a no show, but they haven't even had the decancy to inform me that they wont be showing up. Hence why I'm writing this review. Not only that but before my first test I had to have three lessons, one day after another (Saturday and Sunday) as my test was on the Monday. It was intended to be the Friday also but heyhoo, take a guess - They cancelled that one resulting in four hours of driving on the Sunday, which to a student can be quite draining and intimidating. Hell, it only took one day before my test to be told how to use the head lights. However, if you're still interrsted in using this company for lessons, good luck. Because you'll need it”

Helpful Report

Posted 10 months ago

“I had a very bad experience with the AA driving School in Bournemouth. The allocated driving instructor Mr Anthony Ball did mot turn up for lessons on six occasions and on rhree of these he did not bother to reply to my messages or answer my calls. Avoid AA, no point in wasting your time, find a local driving instructor that you know or recommended from friends and relatives.”

Helpful Report

Posted 10 months ago

“My instructor Alfred was very helpful, he was already very calm during lessons which made me a more confident driver. He explained everything very clearly and helped me to pass first time. Definitely recommend.”

Helpful Report

Posted 10 months ago

“Great instructor！”

Helpful Report

Posted 10 months ago

“My instructor Blerim was wonderful in giving me the knowledge and confidence to pass my test. Would absolutely recommend him for his brilliant methods of teaching and expertise.”

Helpful Report

Posted 10 months ago

“AA Driving School is the best driving school! My instructor Jasuthasn Rajkumar was very helpful and encouraging. I had taken the test 5 times before with different instructors and failed. On my first lesson with Rajkumar he asked what was causing me to failed. He quickly identified the problem which was roundabouts. Rajkumar then teach me how to approach the roundabouts from different entrances and exits. Each lessons he took me at different roundabouts giving prompts and praises when I entered and exited safely. Rajkumar is a very calm and friendly person, overall I had a great experience with him.”

The AA Driving School 5 star review on 19th February 2024

Helpful Report

Posted 10 months ago

“The AA has been an amazing driving school to start learning to drive. Very flexible with bookings and cancellations. My instructor Jasuthasan Rajkumar has been very helpful and great. He helped me quickly find a test date, allowing me to pass the first time. Could not ask for any better.”

The AA Driving School 5 star review on 18th February 2024

Helpful Report

Posted 10 months ago

“Faisal Anwar was recommended to me through AA for my test at Barnet, London and was a great instructor. He is very knowledgeable and was a tremendous help in preparing me for my exam. Passed on the first try!”

The AA Driving School 5 star review on 16th February 2024

Helpful Report

Posted 10 months ago

“AA is the best driving school and Faisal is the best instructor i have ever met. He guide you the way it should be. Easy going and teaches you like a friend”

Helpful Report

Posted 10 months ago

“Faisal is an amazing instructor, very chilled and relaxed, sets the right tone to be able to learn and have fun !”

Helpful Report

Posted 10 months ago

“I switched to the AA because I wanted to try a different approach, I had taken my test twice and I had a few things that I really needed to work on. My new instructor Kajanraj Thavayogan really worked hard to help me accomplish my goals and with his help I passed. Kajanraj explained the maneuvers in a simple but effective way and helped to build my confidence.”

Helpful Report

Posted 11 months ago

“AA Driving School is the BEST driving school to start with. My instructor, called Raj, taught me everything I needed to know . From driving using a satnav to following direction on boards , he covered every aspect of the exam and made sure that I was ready for my test. The price was very fair and his lessons were amazing, very insightful and teaches with care , making sure you understand everything. Definitely recommend to anyone looking to start driving, as I passed first time with his lessons.”

The AA Driving School 5 star review on 14th February 2024

Helpful Report

Posted 11 months ago

“I booked my first two hour lesson because I the reviews on this forum were better when compared to other driving schools. However, my experience was disappointing. I had to wait a couple of weeks for my first driving lesson because the only viable instructor in my area didn't have any slots for a while. I didn't get to have this two hour lesson because he cancelled it at 10:38 pm the night before I was meant to have an 8 am lesson. So less than 12 hours before the lesson was supposed to start although he knew he had car trouble for a few days before this. I requested a refund that night and again two days later. For 5 days I didn't receive a refund processing confirmation so I messaged an agent via a chat box and it was then that she told me she would process the refund. This means that if I didn't get in contact with the team directly they would have never processed my refund although I requested it through their online platform already. I have chosen a more reputable and local driving school instead. Sometimes bigger isn't better.”

Helpful Report

Posted 11 months ago

“My daughter has been learning with the AA they sent a third party to teach her he's been breaking the law answering the phone during lesson which is totally illegal and dangerous the AA allowed him to do this and let him charge for lessons he didn't teach her basically rip people off beware of the AA their is much cheaper driving lessons and better instructors than the AA is providing so avoid them at all costs”

Helpful Report

Posted 11 months ago

“I find Jahir Salihu as a very good instructor, he is very friendly and is professional what he told me it was exactly the examiner asked for.. all my test passing credit goes to him. Thanks to him again. Pass first time”

Helpful Report

Posted 11 months ago

The AA Driving School is rated 3.9 based on 911 reviews