The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.92

3.9 Rating 911 Reviews

73 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 911 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 8th January 2025

182

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I booked lessons through the aa the instructor booked more lessons and then kept my £1050 just a warning to anyone booking through the aa! I contacted the aa and they weren’t very helpful. Really disappointed with the company ! I only chose the aa as I thought they were a household name I could trust”

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Posted 6 months ago

“There are two driving instructors with whom my girlfriend booked sessions, and both are perverts. One tried to touch her inappropriately. We raised a complaint, but no action was taken. Trusting the company, we booked another instructor, but he started texting inappropriate messages. Now, my girlfriend is going through mental trauma and has lost the confidence to continue driving training. The name of the first instructor is Bilal Pezhman, and the second is Hade Hosseini.”

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Posted 6 months ago

“I passed first time with 1 minor”

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Posted 6 months ago

“The instructor informed me he is unable to do the test appointment that bad been scheduled for months 3 weeks before die to a hospital appointment. AA did absolutely nothing to help and we are still trying to get compensation. the driving instructor is called Richard and based on London, be weary of using this company. The new test is in December and AA have failed to help with setting this up or any other lessons. This is so disappointing and has caused severe stress.”

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Posted 6 months ago

“Passed first time thanks to Ceri Anne Delfino! She was an absolutely amazing instructor who really helped to put my mind at ease while driving and gave me the confidence I needed to pass. Really can't recommend her enough!!”

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Posted 6 months ago

“I learned with Shelly Sokhal of AA driving and she is so good and thorough! I started out as a nervous driver until I became more confident and passed at first attempt. Thanks, Shelly!”

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Posted 6 months ago

“I had Daniel as a instructor from macclesfield cannot fault him 1 bit and passed my practical first attempt he was very professional and patient highly recommend”

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Posted 6 months ago

“I'd like to express my appreciation to my driving instructor Elias Sidali, who is highly professional, patient, with excellent teaching skills. I had driving experience in another country and my course was less than two weeks. Elias was very supportive, taught me a lot about driving in UK and built my confidence. Passed my test first time with 1 minor in Morden. Strongly recommend.”

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Posted 6 months ago

““My driving instructor, Rajkumar Jesuthan demonstrated exceptional patience, a calm demeanor, and a consistently positive attitude. Thanks to his guidance, I passed my test at the Mitcham test centre on the second attempt. If you're in the area, I highly recommend choosing him. Already recommended him to someone.”

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Posted 6 months ago

“Michael L was amazing! He started our lesson off by explaining everything there was to know about the car, even though I had had lessons with another instructor before. I thought I knew everything but I was very wrong! When we were driving he was very helpful in taking me to difficult to drive places which definitely prepared me for my exam better. He is very very good at explaining things and in greater detail than others might go into to make sure you understand. And he will always ask if he has explained it well or if you’d like for him to explain it in another way. One of the best things I learnt from him was to be very vigilant and careful when driving and assess risk situations before they arise. Sometimes it’s better to hold back and sometimes to just get out in front of it and pass it before the risk develops. Besides all that he is a lot of fun to drive with and have great conversations in the car. I definitely recommend him!!!”

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Posted 6 months ago

“My driving instructor, David Meredith, demonstrated exceptional patience, a calm demeanor, and a consistently positive attitude. Thanks to his guidance, I passed my test at the Gillingham test centre on the first attempt. If you're in the area, I highly recommend choosing him. Already recommended him to someone.”

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Posted 6 months ago

“I had Micheal as my driving instructor, the AA driving schools instructor for my area. He was great, taught me everything i need very clearly and did not waste any time. He helped me through the parts i struggled with. In the end i passed my test first time and with 0 minors. This is all thanks to Micheal.”

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Posted 6 months ago

“So my son has had 4 lessons with the local AA instructor. The first 3 lessons went okay but it seemed like the driving instructor might have got out of bed on the wrong side on this last 4th session. My son started to slow down at an amber traffic light which was around 4-5 car lengths away (30mph limit he said he was doing around 25mph). The instructor said to carry on going, however given the conditions were bright, sunny, not raining, he had checked his rear view mirror noting a car was around 2 car lengths behind him, so decided to stop due to it being safe to do so without aggressive breaking needed, in his view. He then got berated by the instructor asking him what the hell he was doing? And why didn't he go through the light as directed? To which my son replied, there was enough distance for me to stop safely given. The instructor then accused him of not checking his mirrors before breaking asking what car and how far away was the car behind, to which my son replied it is a BMW and around 2 cars behind. This seemed to infuriate the instructor who then continued to argue with my son saying, "I forgot you have much more experience than I do in terms of driving." "If you're that experienced why haven't you passed your test yet?" which is blatantly insulting my son. The Instructor clearly knew he was totally unprofessional as he then tried to make a few jokes on the way home. I find this totally unacceptable and completely unprofessional from a supposedly well trusted brand name.”

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Posted 6 months ago

“I would 100% recommend my instructor Dave, he help me to pass my time at Gillingham test centre. During every lesson he was amazing, patient, understanding and motivating. If you are looking for an instructor in Gillingham, I would definitely recommend Dave.”

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Posted 6 months ago

“Not a great booking experience, paid upfront for 10, but it’s been difficult to get slots when we want. Regretting that we bought multiple ones upfront. Will go elsewhere after we’ve used them.”

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Posted 6 months ago

“Hats off to Basir -Uxbridge/Slough instructor for being the best 👌 and taking me through my lessons from scratch. Passed my test-1st attempt on July 1 with 3 minors and I owe it to him. He was professional, patient and took time to calmly explain every step and to ensure that you become.a safe driver! Would definitely recommend him anytime. Thanks Basir”

The AA Driving School 5 star review on 2nd July 2024

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Posted 6 months ago

“I recommend trying another school - The drivers are not all competent road users themselves. I was dangerously overtaken by one on my bicycle who has either not read highway code updates or doesn't care. (https://www.gov.uk/government/news/the-highway-code-8-changes-you-need-to-know-from-29-january-2022) There was also no point as there was traffic ahead and I passed him again anyway. Happy to provide licence plate and time of incident should AA care to contact me.”

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Posted 6 months ago

“I had the pleasure of learning to drive with Suman, and I cannot recommend him highly enough! From the very first lesson, his professionalism, patience, and expertise were evident. One of the things I appreciated most was Suman’s patience and calm demeanor. He never made me feel rushed or pressured, and he was always willing to go over any areas where I needed extra practice. His constructive feedback was always delivered in a positive and encouraging manner, which made learning to drive a genuinely enjoyable experience with him. Suman provided tips and practice sessions tailored to what examiners look for. Thanks to his thorough preparation, I felt confident and well-prepared on the day of my test, which I passed with flying colors. I highly recommend Suman to anyone looking to learn how to drive!”

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Posted 6 months ago

“I liked the instructor, he was a good.tutor..kind and made every lesson so easy. I passed first attempt!”

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Posted 6 months ago

“Suman is an amazing instructor Very patient and calm Always on time for the lessons He taught me to be more confident and believed in me I passed at the first attempt 🤪 😬 I higly recommend him ....”

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Posted 6 months ago

The AA Driving School is rated 3.9 based on 911 reviews