The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.94

3.9 Rating 860 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 860 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 12th November 2024

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had the instucutor Karim Salih who expected me to reverse out of a road into the road behind me. whoever let him be a AA instructor should be fired as he will kill his student.”

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Posted 5 months ago

“Terrible experience - do not recommend! Mark Whittet didn't turn up for my lesson in Edinburgh because he couldn't find my address. The address I gave him was correct and also available on maps / online. He was very rude on the phone and made me feel very uncomfortable when he finally arrived and hour late (I had to send him a screenshot of Google maps - a red flag for a driving instructor). He said he would charge me a 1 hour cancellation fee as apparently it was my fault he couldn't find my address. This was a horrible experience! I hope AA help with a refund or different instructor.”

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Posted 5 months ago

“My driving instructor, Raj, is incredible; he is patient, knowledgeable and thorough! Today, I am proud to say I passed with only three faults. I would recommend him and AA to anybody with ambitions to drive safely and confidently. Thank you for your guidance, Raj! Very best, Emmanuel”

The AA Driving School 5 star review on 28th May 2024

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Posted 5 months ago

“I am deeply grateful to Mohammed Sayeed Chowdhury for his outstanding guidance and support in helping me pass my driving test on the first attempt. Initially, I was quite anxious about driving, but Sayeed's patience and effective teaching methods made all the difference. His calm and encouraging demeanor helped me overcome my fears and even made me enjoy driving. Sayeed's lessons are thorough and tailored to ensure a complete understanding of safe driving practices. I highly recommend Sayeed to anyone seeking an exceptional driving instructor. Thank you, Sayeed, for making this possible!”

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Posted 5 months ago

“I had a very disappointing experience about 11 months ago with AA driving school Basildon. Their instructor Darren wasn't at all professional! Very impatient, very patronising, made me feel nervous not only about the road but about his attitude. I had done over 12 lessons and on day in the middle of the lesson he snapped after I've done a mistake, said the lesson was over and he can't teach me anymore. This has been truly traumatic for my confidence in driving,luckily I had found the courage to start again and I found another instructor (not AA) that was absolutely the opposite of Darren and within 20 lessons I had passed my test at the Basildon test centre wich is known to not have the best pass rate. My point is, not everyone can be an expert at driving from the beginning, and the whole point of having lessons it's because you need to learn. So yes, I'd expect another attitude! Again maybe I would've left it, but after I had lessons with someone else I saw the difference, and I can compare, and I hope this feedback would be taken as it is!”

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Posted 5 months ago

“I passed today in Morden with two minor faults. Raj was the instructor and his feedback was spot on. I could clearly sense progress at every lesson.”

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Posted 5 months ago

“I had my driving lessons with Zahran in Newham. Honestly, it was a waste of money. How was he teaching me? I have to change the company, and I'm happy. ”

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Posted 5 months ago

“My son had over 20 lessons with Ronnie, the local AA instructor. He came home after every lesson with not much feedback, or progression with his driving. Lessons would be cancelled because it was raining. Surely they have to learn in all conditions? Sometimes dropped off before the hour was up. One day, he is informed this would be his last lesson, as he has another job to start. No notice whatsoever! My son is now with another instructor and coming on leaps an bounds. Funnily enough, still see Ronnie on the road giving lessons.”

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Posted 5 months ago

“I had my driving lessons with Ahmad Zia Kohistani. I was a beginner when I joined him. He taught me very well, clearing all my doubts whenever I asked and ensuring that I fully understood. He has a lot of experience on the road. I am lucky to have him as my instructor. Thank you.”

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Posted 5 months ago

“!!!The most terrible school in Nottingham!!!! I had driving lessons with Darrin an АА instructor for half a year. He assured me that I was ready for the exam, but it turned out that he did not show me half of the maneuvers. Of course I failed. The second time I failed due to poor observation, although I asked the instructor 100 times about my mistakes. He again said that I don’t have them. And then he disappeared... he just didn’t come... Then I tried to book a lesson with a new instructor. He was rude. When I asked him to explain to me the difference between a manual transmission and an automatic transmission, he told me to drive. I had never driven a car with an automatic transmission before. Halfway through the lesson, the instructor said that he expected more from me... But I decided not to give up, and again booked an instructor with AA. His name was Mihai Stanescu. I had 2 lessons with him and loved them. He offered to pay him for 10 lessons in advance, assured that all this was legal, wrote me a check and I received a booking confirmation from AA. He didn’t come to the next lesson, then he didn’t come again. He didn't answer my calls. I had to write to support for several days, but I did not receive any help. Later, Mihai himself called me and cried that his wife was sick. I felt sorry for him and we agreed on other lessons, but he never came. He blocked my number. I started looking for him again through AA support, but to no avail. After 5 days he appeared in touch, and I asked for a refund of my money. Or I'll contact the police, which I did the next day. On this day, he returned only part of the money. But he still owes me over £300. Unfortunately, the police did not help me.”

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Posted 5 months ago

“Passed my test on my first attempt, my instructor Cristian Panaete taught me extremely well and I feel ready for driving on the roads all on my own. Brilliant instructor!”

The AA Driving School 5 star review on 21st May 2024

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Posted 5 months ago

“I had the best instructor - Raj!! He was extremely patient an encouraging, before him, I had multiple driving instructors who brought my confidence very low. Today I passed with 2 minors!!! Glory to God and thank you Raj for your professional service!”

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Posted 5 months ago

“Da !Astazi visul meu a devenit realitate, dar cum? Cu foarte multa munca cu instructorul meu Cristian Panaete , As vrea sati multumesc mult de tot pentru tot ce am invatat de la tine Cristian Panaete. Recomand ,cel mai bun instructor Cristian Panaete Yes!Today my dream came true ,but how ? A lot of hard work with my instructor Cristian Panaete I want say thank you so much for everything what I learned from you Cristian Panaete. I recommend,the best instructor Cristian Panaete. Thank you!”

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Posted 5 months ago

“They don´t answer complaints and it´s not possible to call them!”

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Posted 5 months ago

“Honestly i wouldn’t have passed if it wasn’t for Raj, I 100% recommend learning with him, he makes you confident in your driving.”

The AA Driving School 5 star review on 20th May 2024

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Posted 5 months ago

“Had a lesson booked with a trainee instructor in sheffield for an automatic lesson , did not even bother to turn up for my lesson, ignored my texted and call, now im having to request a refund a nd can only get that if the instructor confirms the lesson didnt go ahead terrible service avoid if you are in sheffield area”

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Posted 5 months ago

“I had Anthony Silk as my driving instructor and I am very happy with the way he trained and guided me through my process. It was a long journey, but he motivated me from start to finish ensuring that I stay focused and proactively working on what I was doing wrong, making sure that my mistakes don’t translate into my test. Extremely good at his job, easy to talk to and reliable, strongly recommended for a manual test! Thank you Tony for making a dream of mine finally come true!”

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Posted 6 months ago

“PASSED for the first time today!! 🥳 I want to thank instructor Mohammed Sayeed Chowdhury. I took lessons from the start of February to May. Despite being very fearful with driving on the road my instructor had faith in me and supported me along the way even when I felt like giving up. All the encouragement and valuable teaching has made me stronger and more confident! He put me at ease and helped me to improve on my mistakes whilst being patient with me. The lesson timings are flexible and best suited my schedule (as a university student) prioritising lessons closer to the test date. I enjoyed my lessons very much as he ensures a relaxed and friendly environment which is important. His teaching is professional and constructive helping me to get over my fears, reassuring me that I can confidently pass. Thank you Sayeed! You are amazing 🤩”

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Posted 6 months ago

“I passed my driving test today first attempt with Siraj as my instructor. I took many years off driving lessons after failing my test 3 times but Siraj’s teachings have been super helpful and he will always give his best for you. Highly recommend him as an instructor.”

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Posted 6 months ago

“Amazing driving instructor made lesson really fun”

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Posted 6 months ago

The AA Driving School is rated 3.9 based on 860 reviews