The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.94

3.9 Rating 860 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 860 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 12th November 2024

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had Jahir Salihu as my instructor and he was excellent. He helped me prepare for the test in a very short timeframe and I passed first time! Extremely patient, great teacher and really knowledgeable. Very professional, always on time and very flexible to fit in lessons as we got closer to the test. And importantly he kept me calm on the day! I can't recommend him highly enough. Thanks Jahir!”

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Posted 8 months ago

“I have passed my driving test this morning, and I owe it all to my amazing instructor Faisal Anwar. He was patient, knowledgeable, and incredibly supportive throughout the entire learning process. I highly recommend Faisal to anyone looking to learn how to drive. Thank you so much for everything!”

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Posted 8 months ago

“Nice enough guy but not a good instructor. I think after 8 lessons not learned the clutch or done much on the road. Constantly late or no show due to AA area covered, couldnt get from lesson 1 to the next in time. Worsened by turning up in different cars several times. Poor show to let inexperienced instructor take proper lessons. Lack of consistency and poor attention to planning his timing.”

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Posted 8 months ago

“Just doing this review as a parent. So I bought my lad an initial pack of 6 lessons with Jalal Kazi. After 4 lessons he had not progressed to using second gear which took another 2 hours of coaching. My son found Jalal to be very professional and always on time which was great. I know the roads are busier than back in the 90s when I learned but this seems excessively cautious approach especially as the cars have dual controls. At this point I decided not to buy any further lessons and took over the instruction myself. We did practice of driving in all traffic conditions including central Birmingham and all the examinable manoeuvres covering about 700 miles in total. 6 weeks later he passed his test with 4 minors. We have addressed these issues and I’m now going to take him for motorway experience. I’m not a qualified instructor but a driver with 30 years and access to a wealth of support on the internet. For me this saved a lot of money and was a good time to bond with my child. Hope this review is helpful to others. If you do decide to undertake the training yourself, remember, MIRRO, SIGNAL, MANOEUVRE, is still as important as ever. Good luck.”

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Posted 8 months ago

“Faisal Anwar was my instructor. He is an incredible instructor, so professional, so kind, so patient and teaches you everything you need to learn for driving and how to take the test in a very short period. I'm so thankful that I passed my test with 2 minors with him in only 3 lesson. I recommend him to everybody.”

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Posted 8 months ago

“Winston Russell was a great teacher, the right balance between patience and informative. Made me very confident on the roads!”

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Posted 8 months ago

“I had Muhammad as my driving instructor for the Swindon area and it was amazing and couldn’t fault him at all I looked forward to every lesson and he was so professional through out the whole time I truly feel that he adapted to the way I learn and remained calm even when I made mistakes I’d rate him higher if I could!”

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Posted 8 months ago

“Amazing instructor - Wouldn’t have passed without Jahir Salihu! He gave incredibly clear instructions and was always very encouraging. Easy to book processes and top up processes, nothing to complain about.”

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Posted 8 months ago

“I really enjoyed learning with AA Driving School. So much so that I’ve done it three times (due to things happening in life). Third times the charm they say haha. It’s a great Driving school. Raj my instructor was great. Knows how to get you to perform your best and is very chilled but professional when needs to be. Thank you!”

The AA Driving School 4 star review on 28th February 2024

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Posted 8 months ago

“Ahmad Zia Kohistani was a great instructor. His attention to detail is amazing. He genuinely cares about his students and always ensure they full understand what to do at all times. Would highly recommend him to anyone”

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Posted 8 months ago

“I was very satisfied with the services provided by my instructor Elias Sidali. He helped me fight my nervousness and build my confidence.”

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Posted 8 months ago

“It was a Great experience . I passed my driving test in my first attempt with the AA driving school especially with my instructor RAJ. This guy is with lots of patience ,made my class smooth and made it one of kind experience . He is one of the best intructors the AA has . Thanks a lot for the AA and My man Raj .”

The AA Driving School 5 star review on 26th February 2024

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Posted 8 months ago

“The instructor was late, rude and then proceed to tell me he will take me for a drive even though and I quote "the DVLA says tou can not drive because of your eyes" how do you let people continue a lesson when they can not see?”

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Posted 8 months ago

“Disappointing experience. Had one..ONE two hour lesson.. booked in 34 hours worth of lessons in advance. After 5 lessons cancelled by my instructor for various reasons I've given up. My first lesson was over a month ago, which feels like a waste because how am I supposed to remember what I learnt for two hours over a month ago. I've now asked for a refund and will find someone else.”

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Posted 8 months ago

“I live in Battersea the area. The lessons are expensive which I did not mind but AA lessons are absolutely not worth the money. I chose AA for their excellent reputation. However I had a very rude instructor who was critical and shouting at me during lessons. I did not learn anything at all. I tried to complain and get support to change instructors and after 2 weeks of trying I still have had no support from AA and I have paid for a block of lessons! There is no phone number for customer service, if you need support it is all online and they are unresponsive!! Highly disappointed and giant waste of time and money!!”

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Posted 8 months ago

“Mr Ahmad Zia Kohistani is the best instructor. Kind, passionate and very understanding of me. I had an exam today and I passed.”

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Posted 8 months ago

“I've giving this service a one star, not because I think it deserves it but because I can't give any lower. Where to start? Well I guess I should probably lead with this. If you're looking to use this service with the hopes of reliability and punctuality, then don't and if you're hoping to pass with quick succession then don't, as well. I understand things happen, once, maybe even twice if you're unlucky, however, after about the forth time you start wondering what sort of sevice this company's offering? Driving lessons or lessons on how your times being wasted? If I was you I'd look into other instructors which will probably do you better than this company has me. I did try to get a new instructor using their website where you can request a change, but that was the last I heard about it, no email, no action, no nothing. Not only is their reliability questionable but I was supposed to have a lesson today at 13:30 (23/2/24), which per usually is a no show, but they haven't even had the decancy to inform me that they wont be showing up. Hence why I'm writing this review. Not only that but before my first test I had to have three lessons, one day after another (Saturday and Sunday) as my test was on the Monday. It was intended to be the Friday also but heyhoo, take a guess - They cancelled that one resulting in four hours of driving on the Sunday, which to a student can be quite draining and intimidating. Hell, it only took one day before my test to be told how to use the head lights. However, if you're still interrsted in using this company for lessons, good luck. Because you'll need it”

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Posted 8 months ago

“I had a very bad experience with the AA driving School in Bournemouth. The allocated driving instructor Mr Anthony Ball did mot turn up for lessons on six occasions and on rhree of these he did not bother to reply to my messages or answer my calls. Avoid AA, no point in wasting your time, find a local driving instructor that you know or recommended from friends and relatives.”

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Posted 8 months ago

“My instructor Alfred was very helpful, he was already very calm during lessons which made me a more confident driver. He explained everything very clearly and helped me to pass first time. Definitely recommend.”

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Posted 8 months ago

“Great instructor！”

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Posted 8 months ago

The AA Driving School is rated 3.9 based on 860 reviews