The AA Driving School Reviews

Name: The AA Driving School
Address: Fanum House, Basing View,, RG21 4EA
Rating: 3.94

3.9 Rating 860 Reviews

74 %

of reviewers recommend The AA Driving School

Company Reviews

Questions

Metrics

3.9

Based on 860 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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Phone:

0330 100 7470

Email:

customer.services@theaa.com

Location:

Fanum House, Basing View,
RG21 4EA
Basingstoke

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The AA Driving School 5 star review on 12th November 2024

164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Michael L was amazing! He started our lesson off by explaining everything there was to know about the car, even though I had had lessons with another instructor before. I thought I knew everything but I was very wrong! When we were driving he was very helpful in taking me to difficult to drive places which definitely prepared me for my exam better. He is very very good at explaining things and in greater detail than others might go into to make sure you understand. And he will always ask if he has explained it well or if you’d like for him to explain it in another way. One of the best things I learnt from him was to be very vigilant and careful when driving and assess risk situations before they arise. Sometimes it’s better to hold back and sometimes to just get out in front of it and pass it before the risk develops. Besides all that he is a lot of fun to drive with and have great conversations in the car. I definitely recommend him!!!”

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Posted 4 months ago

“My driving instructor, David Meredith, demonstrated exceptional patience, a calm demeanor, and a consistently positive attitude. Thanks to his guidance, I passed my test at the Gillingham test centre on the first attempt. If you're in the area, I highly recommend choosing him. Already recommended him to someone.”

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Posted 4 months ago

“I had Micheal as my driving instructor, the AA driving schools instructor for my area. He was great, taught me everything i need very clearly and did not waste any time. He helped me through the parts i struggled with. In the end i passed my test first time and with 0 minors. This is all thanks to Micheal.”

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Posted 4 months ago

“So my son has had 4 lessons with the local AA instructor. The first 3 lessons went okay but it seemed like the driving instructor might have got out of bed on the wrong side on this last 4th session. My son started to slow down at an amber traffic light which was around 4-5 car lengths away (30mph limit he said he was doing around 25mph). The instructor said to carry on going, however given the conditions were bright, sunny, not raining, he had checked his rear view mirror noting a car was around 2 car lengths behind him, so decided to stop due to it being safe to do so without aggressive breaking needed, in his view. He then got berated by the instructor asking him what the hell he was doing? And why didn't he go through the light as directed? To which my son replied, there was enough distance for me to stop safely given. The instructor then accused him of not checking his mirrors before breaking asking what car and how far away was the car behind, to which my son replied it is a BMW and around 2 cars behind. This seemed to infuriate the instructor who then continued to argue with my son saying, "I forgot you have much more experience than I do in terms of driving." "If you're that experienced why haven't you passed your test yet?" which is blatantly insulting my son. The Instructor clearly knew he was totally unprofessional as he then tried to make a few jokes on the way home. I find this totally unacceptable and completely unprofessional from a supposedly well trusted brand name.”

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Posted 4 months ago

“I would 100% recommend my instructor Dave, he help me to pass my time at Gillingham test centre. During every lesson he was amazing, patient, understanding and motivating. If you are looking for an instructor in Gillingham, I would definitely recommend Dave.”

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Posted 4 months ago

“Not a great booking experience, paid upfront for 10, but it’s been difficult to get slots when we want. Regretting that we bought multiple ones upfront. Will go elsewhere after we’ve used them.”

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Posted 4 months ago

“Hats off to Basir -Uxbridge/Slough instructor for being the best 👌 and taking me through my lessons from scratch. Passed my test-1st attempt on July 1 with 3 minors and I owe it to him. He was professional, patient and took time to calmly explain every step and to ensure that you become.a safe driver! Would definitely recommend him anytime. Thanks Basir”

The AA Driving School 5 star review on 2nd July 2024

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Posted 4 months ago

“I recommend trying another school - The drivers are not all competent road users themselves. I was dangerously overtaken by one on my bicycle who has either not read highway code updates or doesn't care. (https://www.gov.uk/government/news/the-highway-code-8-changes-you-need-to-know-from-29-january-2022) There was also no point as there was traffic ahead and I passed him again anyway. Happy to provide licence plate and time of incident should AA care to contact me.”

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Posted 4 months ago

“I had the pleasure of learning to drive with Suman, and I cannot recommend him highly enough! From the very first lesson, his professionalism, patience, and expertise were evident. One of the things I appreciated most was Suman’s patience and calm demeanor. He never made me feel rushed or pressured, and he was always willing to go over any areas where I needed extra practice. His constructive feedback was always delivered in a positive and encouraging manner, which made learning to drive a genuinely enjoyable experience with him. Suman provided tips and practice sessions tailored to what examiners look for. Thanks to his thorough preparation, I felt confident and well-prepared on the day of my test, which I passed with flying colors. I highly recommend Suman to anyone looking to learn how to drive!”

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Posted 4 months ago

“I liked the instructor, he was a good.tutor..kind and made every lesson so easy. I passed first attempt!”

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Posted 4 months ago

“Suman is an amazing instructor Very patient and calm Always on time for the lessons He taught me to be more confident and believed in me I passed at the first attempt 🤪 😬 I higly recommend him ....”

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Posted 4 months ago

“Son was doing really well done 38 hrs driving instructor was finished by AA they then doubled the price”

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Posted 4 months ago

“Had a great learning experience! My instructor was Freddie. Very honest teacher and explains things very clearly in a way u can understand. He was patient with me even through the thick and thin, always believed i was capable! Passed first time with him.”

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Posted 4 months ago

“Was informed by my instructor that he could no longer teach due to failing his own test less than a month before my exam. The AA offered no support and were extremely unprofessional and unhelpful in the matter, essentially telling me I would have to find someone local. I have ended up having to spend additional costs to learn and get experience in an unfamiliar car which is not ideal. I'd recommend anyone avoid the AA as they offer no support when things go wrong.”

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Posted 4 months ago

“My instructor wa Kajanraj Thavayogan, Raj as I call him. Raj was very professional and he was very patient with me as I was very nervous. He believed in me when I doubted myself and because of his support, I passed my driving exam on my first try! Thank you Raj :)”

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Posted 4 months ago

“I’ve not driven for over 10years and I couldn’t be more confident now having had refresher lessons with Raj @ AA. We’ve covered so much during just 6hrs of lessons, focussing on areas I needed more confidence with such as roundabouts and motorway driving. I would really recommend Raj as an instructor as he was calm and explained everything well and pushed me when I needed it.”

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Posted 4 months ago

“It’s been a terrible experience, a few weeks before my practical my instructor stopped responding and cancelled our lessons, after reaching out to him multiple times- I was told he could no longer continue to teach as he was no longer “fit to”. I was told to find a new instructor with no notice. I had to cancel my practical and now won’t be able to find a test date until next year. Despite being very understanding to my instructor, he ignored all my messages asking for a fair partial refund.I made a complaint to AA which has also been ignored. They made no attempt to reach out to me. Why do they have unfit instructors who cannot commit to their students? £40 an hour for such poor service and a waste of 11 lessons. I wish I had started with Red driving School instead.”

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Posted 4 months ago

“Rizwan Ahmed has been timely with my driving lessons in automatic in less than two months after taking weekly lessons before gambling to taking my driving test, just weeks before I leave Cardiff. His teaching style has been comprehensive, documenting all the areas covered in the lesson, highlighting any strengths and weaknesses. It was a pleasure having him as well, let alone his excellent track record for ensuring they pass under this instructor.”

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Posted 4 months ago

“Jahir It’s a very good guy and he is very helpfully He help me a lot and I did pass on my first try I rate him 5 ⭐️”

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Posted 4 months ago

“Having had a disappointing experience with my first daughters independent driving instructor, we decided to take a different approach for my second daughter and go the route of a known brand, The AA, unfortunately, my daughter was landed with the appalling Colin Garland. To be specific: 1. He was late for lessons. 2. He cancelled lessons. 3. During a two hour lesson, they spent approximately one hour parked in a car park with him telling my daughter she could not park and was no good at it – Perhaps the time would have been better spent with him teaching her as he was paid to do? 4. He did not answer specific questions about road markings. 5. He refused to take her for her driving test as she was “not ready” I am pleased to say that my daughter passed her test – first time. After her test the driving examiner took me aside and explained that although she had passed there was a manoeuvre around a parked vehicle which she had never been taught, however as she drove round this obstacle both safely and legally it was not an issue and thus, she obtained a pass. I would suggest if your child is looking for a driving instructor do not go anywhere near Colin Garland.”

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Posted 4 months ago

The AA Driving School is rated 3.9 based on 860 reviews