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The Audiobarn Reviews

5.0 Rating 707 Reviews
100 %
of reviewers recommend The Audiobarn
5.0
Based on 707 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Audiobarn Reviews

About The Audiobarn:

We are passionate about helping you find the best Hi-Fi to bring musical enjoyment. Customer service is our highest priority.

Visit Website

Phone:

01279 454 860

Email:

info@theaudiobarn.co.uk

Location:

2 Feltimores Park,
Chalk Lane,
Harlow
Essex
CM17 0PF

Very helpful and informative. Nothing was too much trouble and all my questions were answered by Ben very thoroughly. Thank you very mich
Helpful Report
Posted 14 hours ago
Right from the start of my initial enquiries regarding cartridge change, Audiobarn was quick to reply and advise with no feelings of pressure to buy from. Infact they was the only ones that could be bothered to respond. Got a good deal from them once my decision had been made.
The Audiobarn 5 star review on 18th April 2025 The Audiobarn 5 star review on 18th April 2025
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Posted 17 hours ago
An excellent service gave me some great advice as I was thinking of having my old arm rewired but with the excellent advice I now have a new rb330 arm more than happy with the service and many thanks to Ben for the great advice and service I would highly recommend it’s well worth a visit to audiobarn.
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Posted 1 day ago
Hi so recently my Luxman 550Aii amplifier which is my ninth purchase from the Audio Barn, which had to go back for repair on warranty ,no fault of the Audio Barn but I must say I've been absolutely looked after completely by then. Excellent customer care Obviously they are governed by Luxman UK repair centre and it's taken a while for parts, nevertheless They've been very transparent and supportive, but as we all know Products can go wrong it’s very unusual but it does happen,I'd like to say thank you to Ben at the Audio Barn he's very very easy to talk to and just a great bloke,a knowledgeable HIFI ambassador , so while my amp is away for repair which is a phenomenal amplifier Luxman 550A. The Audio Barn have been kind enough to lend me equipment amplifiers etc which has been great fun 🤩 I would highly recommend a visit to the Audio barn Thay have an amazing establishment, when I was there last I listen to audio note all valve system on demo just amazing.⭐️⭐️⭐️⭐️⭐️ Keep up the good work gentlemen . I think I've learnt if possible try and demo HIFI in your own environment. Once again thanks to the team at Audio Barn .
Helpful Report
Posted 1 day ago
Exemplary service and knowledge.
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Posted 1 day ago
This is my second purchase with Jack at the Audiobarn, and as for the first time it stands out for excellent communication and service. Highly recommended for those that value trust and professionality!
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Posted 1 week ago
Thanks to Graeme for sorting out my Shunyata Altaira upgrade!
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Posted 1 week ago
I found The Audiobarn extremely helpful and professional in my purchase. They allowed a generous trade in value against my purchase. I met Ben when I collected my speakers and his enthusiasm for hi-fi was on another level. Ben also kindly showed me around their superb listening rooms.
Helpful Report
Posted 2 weeks ago
My second purchase from The Audiobarn. Very happy with the service and communication. Jack was very helpful and I would definitely buy from again.
Helpful Report
Posted 2 weeks ago
Jack was has been a pleasure to deal with. He has been very prompt with his email replies and excellent on keeping me up to date and managing the customer's expectations. I will definitly return should the occasion arise.
Helpful Report
Posted 2 weeks ago
I purchased a dCS Bartók Apex, and during the process I spoke to Ben, Jack and Graeme on several occasions. They gave me some great advice about the Bartók, including setting it up. I’ve been using The Audiobarn for about ten years now and although we now live in Norwich, they are my first port of call should I need some advice or a new piece of kit. They are very competitive too. They deliver and collect exactly when they say they will. Excellent service!
The Audiobarn 5 star review on 31st March 2025
Helpful Report
Posted 2 weeks ago
The team at Audiobarn could not have been more helpful in me choosing a new amplifier, streamer and turntable. It took days of auditioning split by a few months before I made my decision, first with the amplifer and streamer and followed, later by a turntable - which they were kind enough to source as it was not one they normally stock. It's the home delivery and set up that I most appreciated and they took time to install the new components and suggested how I could improve the positioning of the speakers. I would be happy to give them my custom again.
Helpful Report
Posted 2 weeks ago
Fully recommend. Traded in an old turntable for a new Rega. Very fair price on the exchange, fast response to emails, all in all nice people to deal with. The show room in pretty impressive too.
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Posted 2 weeks ago
The guys were a big help ( jack thanks again)
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Posted 2 weeks ago
Having dealt with both Jack and Graeme on many occasions, I have been nothing but highly impressed by their collective service. Communication is first rate.Their knowledge and assistance is first rate. Delivery was always exactly as stated .
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Posted 4 weeks ago
Excellent service as always from Graeme Symington.I’m currently on my third Degritter RSM and will be going back for a fourth at some stage this year .
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Posted 1 month ago
Excellent service from the team at The Audiobarn.
Helpful Report
Posted 1 month ago
This is a slightly unusual review in that I've not yet visited the dealership, nor yet met Jack and the team face to face, but have only dealt with them remotely, sometimes by telephone, and sometimes via email. That said, the service and support offered has been first class. I recently purchased a Naim NAC 332 pre-amplifier. My initial contact was to enquire about a traded in model advertised on the Audiobarn website. Unfortunately, this had already been sold, but Jack offered me his ex-demonstration model at an attractive price and a deal was struck. Follow up communcation regarding shipping was very good and the amplifier arrived in perfect condition within the stated delivery slot. I had a query whilst setting up the 332 into my home system regarding the mapping of the inputs and my issue was resolved promptly with one telephone call. The (remote!) service has been excellent, and I would certainly recommend Audiobarn as a friendly and professional hi-fi dealer.
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Posted 1 month ago
I thank Ben for his patience and service. I am an analogue person and enjoyed listening to Audio Note, tube equipment, in the wonderful, dedicated listening room. But to the Audio Note cd player which has proved to be a real winner, in my system, and the nearest thing to records I've heard.
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Posted 1 month ago
Truly superb service from Jack at The Audiobarn. Strongly recommended.
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Posted 2 months ago
The Audiobarn is rated 5.0 based on 707 reviews