The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found the Battery Guys online (is there any other way?!) after needing a battery urgently at a better price than the local garages offered. Found one for £45 less on their store! Ordered before 3pm expecting next day delivery but that didn't happen as apparently they cancelled this option (because of the lock-down) though there was no indication whatsoever on every step of the checkout process right up until actually confirming the payment! Wasn't too happy with that. Received the battery 2 days later. I'm giving them 5 stars because they sorted me with an unexpected free battery upgrade as they actually didn't have the battery I ordered at the time of purchase (I found this out as the battery model was different so I called them up and John answered straight away and told me the situation)! So, overall, happy 😊”

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Posted 4 years ago

“Good reliable service and very competitive prices.”

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Posted 4 years ago

“Perfect, started the van first time which had been left standing and not run for a while. Reasonably priced. Delivered the next working day.”

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Posted 4 years ago

“Ordered Saturday, arrived Tuesday in very strong box. Battery was as ordered and fitted within minutes. Pleased with the performance of the battery.”

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Posted 4 years ago

“Very easy to use web page. Changing a 8 year old battery I previously purchased from the Battery Guys. Still a fantastic service and very competitive prices. Well done.”

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Posted 4 years ago

“Good service just the job Thanks”

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Posted 4 years ago

“l ordered a motorcycle battery on Thursday5th November expecting delivery the following day, the following Monday 9th November l had to contact The Battery Guys when the battery failed to turn up the friendly chap l spoke to checked what was happening and told me that it would be delivered the next day it duly turned up at 5.30pm on Tuesday the 10th of November. The Battery Guys sorted it for me well done .”

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Posted 4 years ago

“Service as expected for a modern company selling over the net, until it goes wrong, then they'll just ignore you in the hope you go away.”

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Posted 4 years ago

“Didn't receive it the next working as specified lucky I have alternate transport otherwise I would have lost work”

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Posted 4 years ago

“good value. Not delivered as promised on web site. No delivery company details so tracking number worthless.”

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Posted 4 years ago

“Very easy to order. Battery packed very well and easy fit for a novice like me. Next day delivery great (ordered Friday, delivered Monday) and could track delivery. Battery working very well. 👍🏽”

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Posted 4 years ago

“Brilliant service and price to match”

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Posted 4 years ago

“The right battery at a sensible price with prompt delivery can't ask for much more. This is the second time I have used them so it was a no brainer.”

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Posted 4 years ago

“Ordered Sunday battery arrived well packed on Tuesday, can't fault it highly recommended.”

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Posted 4 years ago

“really good have used these guys before and all good would definitely recommend minack”

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Posted 4 years ago

“disgusted with the service i have recieved. first their web sites info is incorrect on compatible parts even when registration number is used then when you recieve the battery thats incorrect they are rude over the phone and unhelpful and insist you email them to arrange a return, refuse to send out the correct item then when you email to return the item they do not respond to your emails 3 sent so far and zero replies AVOID THESE PEOPLE DO NOT GET YOURSELF STITCHED UP”

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Posted 4 years ago

“I have purchased 3 batteries this speaks for its self”

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Posted 4 years ago

“Was in need of a battery, got a battery from the battery guys. Easy enough to navigate, bought the recommended battery the the site offered which was the closes to the battery I needed and it works a dream. Affordable with free delivery and it arrived in good time. Highly recommended.”

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Posted 4 years ago

“Good quality battery at a competitive price. However I had hoped for next day delivery and it took 3 days. Another point is that I was sent an email with a tracking number but no indication of which carrier company it applied to!”

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Posted 4 years ago

“Very reasonable and so very helpful. Will help with any questions and also very patient”

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Posted 4 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews