The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, very good price, well done ....ta TomL”

Helpful Report

Posted 4 years ago

“Ordered battery at 2pm on a Friday in the hope it might turn up Saturday but more likely on the Monday. Did not turn up until nearly 6pm on the Tuesday. Bit of a pain but battery is competitively priced and easy to order online.”

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Posted 4 years ago

“No hassle, good service.”

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Posted 4 years ago

“Ordered before 14:00 on the 26th found Sunday the 29th outside garage door! Carrier needs to be brought to task.”

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Posted 4 years ago

“Hi, The Battery Guys. I tried to order a motorbike battery, order No 11415 from you and at the start all was going well and Mr John Bamber was very helpful in finding the right model battery for me. I payed with Pay Pal, the payment went through, and I was happy, then the payment was returned to me with no explanation as to why, I tried to ring, on answer, so I left a massage no answer. So when I get this page Was your delivery on time? you can guess how I felt. I still need a battery, but for now an explanation would be nice. thank you.”

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Posted 4 years ago

“24 hour delivery. Excellent service .thank you”

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Posted 4 years ago

“At the present moment it would be unfair of me to write a review...as i still have matters pending with your Company..when these are resolved i will be more than willing to submit a review”

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Posted 4 years ago

“would have been 5. but it took 2 days to arrive. Curriers fault I`m sure”

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Posted 4 years ago

“Not arrived after 4 days !”

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Posted 4 years ago

“Always get my car batteries from here. Prompt delivery, good packaging and reasonable prices. 👍”

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Posted 4 years ago

“Fast postage, good all round service”

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Posted 4 years ago

“Absolutely Brilliant! Couldn't be more pleased with service and price. Highly recommended.”

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Posted 4 years ago

“Order a battery but nothing arrived. Contacted the courier & was told that they had not received the battery at their depot. Call Battery customer services & was told another battery would be dispatched but still no Battery. Will now have to order a battery from another retailer & get a refund from Battery Guys. For a next day delivery it has now been a week & nothing!!!!!!!! After multiple phone calls & broken promises the battery finally arrived Damaged! Needless to say I was not happy and asked for a refund. I did get my my money back the next day which was a surprise. USE ANOTHER company if you want a battery.”

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Posted 4 years ago

“Great service! Battery arrived the next day before 0915.”

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Posted 4 years ago

“The service was very good. When the courier (Yodel) failed to make the delivery and then returned the battery to the sender after promising to deliver the next day John offered to provide a replacement if I called at their office which was only 15 minutes away. Then I found that I had ordered the battery for the wrong version of my car and they happily replaced it for me. This will certainly be my first point of contact for car batteries.”

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Posted 4 years ago

“Battery perfect Price unbelievable Delivery crappy! Bloke left it on the drive not even doorstep.....luckily I’ve got RING & seen him coming! Please use a better delivery option.... Thanks”

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Posted 4 years ago

“Quick and efficient delivery, product was ideal for me.”

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Posted 4 years ago

“Great purchase good delivery time”

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Posted 4 years ago

“Simple Process, well packaged battery of good quality sent swiftly with no issues and value for money.”

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Posted 4 years ago

“Good site, easy transaction,fast delivery.”

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Posted 4 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews