The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I asked for next working day delivery but it arrived the day after that - it seems that it was initially meant to be delivered by one courrier on the first day and this was shunted onto a second courrier who delivered it the next day - the second courriers were very good - live tracking of the driver etc - so in the end very good but a day late”

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Posted 3 years ago

“Did not receive next day as stated.”

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Posted 3 years ago

“Great service, arrived promptly with next day delivery as stated. And Fantastic price!! Thank you.”

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Posted 3 years ago

“Very easy purchase super fast delivery”

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Posted 3 years ago

“Battery arrived quickly and was well packed.”

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Posted 3 years ago

“We placed our order on Friday for our battery and Monday morning prompt it was with us. Great service and would highly recommend. Highly impressed. Thank you from everyone at IMP.”

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Posted 3 years ago

“Great service..helpful staff...good value and the battery arrived as promised the following..highly recommend.”

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Posted 3 years ago

“Arrived quickly and exactly what I ordered”

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Posted 3 years ago

“Very disappointed as the battery recommended after providing my registration did not fit the car. I also paid extra for next working day delivery but it took 2 days to get here and when it did arrive it was leaking. Advised by The Battery Guys to send it back at my own cost so that they can consider a refund despite being told it was leaking and suggesting we could send a photo as proof and dispose of here. Still waiting for a refund 5 days later! Not happy :0(”

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Posted 3 years ago

“Needed a battery, searched online and came across The Battery Guys, put in car Rev and was offered a choice of batteries suitable for my vehicle, well priced and next day delivery offered. Very pleased with whole transaction. Would definitely recommend.”

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Posted 3 years ago

“After checking locally for new battery for 2001 mini with dead battery, found quoted prices seemed more like price for new car!! Remembered Battery Guys from different purchase and put in details. Chose just above mid range. New battery delivered (tracked) next day, 30% cheaper than nearest other quote! Result, working mini, happy wife, brownie points collected. Many thanks, Highly Recommended.”

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Posted 3 years ago

“Easy to use website took me straight to the battery I required. Ordered before 3pm arrived 10.30 am the next day. Good and responsive service.”

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Posted 3 years ago

“Cheap and next day delivery. Saved a good 20% on taking it into one of the shops.”

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Posted 3 years ago

“great price free delivery well pleased.”

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Posted 3 years ago

“Excellent delivery times . unfortunately the battery ordered wasn't the battery received ☹️.spoken to the company as they are going to send partcial refund !watch this space 🤞”

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Posted 3 years ago

“Really fast delivery. Well packed. I fitted it and was great. Thanks guys.”

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Posted 3 years ago

“Very good service and keep informed on delivery etc”

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Posted 3 years ago

“The service received was excellent. Delivery next day, what more do you want. Thank you.”

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Posted 3 years ago

“Very helpful - I recommend this company. This purchase was the third time we used The Battery Guys and despite their carriers damaging the first battery sent, they still managed to get another to me really quickly. Also, when I called to tell them about the damaged consignment, I managed to speak with someone straightaway and they immediately sent another battery. Good customer service.”

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Posted 3 years ago

“Can't not believe that when the new battery got to me it was leaking because the seal on the top of it was not sealed properly not impressed 🤬🤬”

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Posted 3 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews