The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good assortment of small batteries, would recommend.”

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Posted 5 years ago

“Very fast delivery, excellent”

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Posted 5 years ago

“Amazing to be able to order the correct battery for my car and have it delivered next day to put me back on the road at half the price of other places. Well done.”

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Posted 5 years ago

“Excellent service, excellent product, excellent delivery”

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Posted 5 years ago

“Great product, good price, excellent service, 5*****”

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Posted 5 years ago

“Website was easy to use and offered very good value for money batteries”

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Posted 5 years ago

“Arrived next day good price to other sites will definitely use again”

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Posted 5 years ago

“Great service ordered the battery and received it in one working day.”

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Posted 5 years ago

“Service and delivered on time worth paying next day delivery, DHL driver dropped fragile box on concrete driveway when questioned just shrugged his shoulders and mumbled.”

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Posted 5 years ago

“Great service got the battery I required on an overnight delivery, we'll packaged and arrived in the delivery window I was sent by the courier.”

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Posted 5 years ago

“Very good service, but shame about the courier. Gave specific instruction to leave the battery in a safe place whem making the purchase, but courier didn't leave it, but took it back to depot. I had to tell them direct to leave it in a safe place, but when delivering the following day, just left it outside the front door! Excellent battery however.”

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Posted 5 years ago

“Great next day service - battery delivered late morning after pm order. Clear guide to appropriate battery for my vehicle - and it fitted fine. Would definitely use again.”

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Posted 5 years ago

“I looked on line and saw the battery I needed for my car, a telephone call quickly answered, job done. Battery arrived next day, mobile again. I would certainly recommend The Battery Guys.”

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Posted 5 years ago

“Is false advertising illegal UK? Under the Act it is an offence for an advertiser/trader to make false claims about goods, services or prices. ... EU laws also ensure that misleading advertising is forbidden in all Member States. 1/ I asked for a battery 249 Dynamic silver that you have advertised saying it has 95AH and CCA 850 and i went in bought what you advertised on your web page What i received was 249 Dynamic silver 90Ah and CCA720 which is not what i asked for and paid for . I wanted what you were advertising WHY did i not get the correct battery and what are you going to do about it ? Regards Not a happy customer”

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Posted 5 years ago

Hi Scott, we have been in touch about this and proposed a favorable solution. Hopefully goes some way into restoring your trust. We apologise for the inconvinces caused by this issue.

Posted 5 years ago

“very pleased with service and fitted perfectly”

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Posted 5 years ago

“Battery arrived next day and in good packaging. Only fitted it today so time will tell but so far so good xx”

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Posted 5 years ago

“Very good would definitely recommend”

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Posted 5 years ago

“Very quick delivery and a first class battery!”

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Posted 5 years ago

“Very satisfied with the battery tested before fitting and got 633 ck amps from a 510 ck 60 ah battery that is very good.”

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Posted 5 years ago

“Correct battery next day service. Brilliant”

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Posted 5 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews