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The Battery Guys Reviews

4.5 Rating 1,965 Reviews
88 %
of reviewers recommend The Battery Guys
4.5
Based on 1,965 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Battery Guys Reviews

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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Ordered a new car battery on Friday morning for Sat delivery. It arrived Sat am and worked perfectly.
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Posted 2 years ago
Excellent speedy, good value service!; thank you!
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Posted 2 years ago
Great service, no hidden delivery charge. Prompt delivery. I'll definitely use your service again.
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Posted 2 years ago
On time and very good service
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Posted 2 years ago
Battery delivered as ordered. Although it was next day delivery it would have been a better service to have an approximate time instead of waiting all day. Delivered after 5pm.
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Posted 2 years ago
I had ordered a battery for my son’s BMW from another supplier Eurocarparts. Due to work commitments I couldn’t get in within 7 days to collect it and they cancelled my order!! Appalled by this I decided they were not having my money, I shopped around and found this company. I couldn’t be more impressed I placed my order and it was delivered in a couple of days, very well packaged a perfect fit, it came with a 3 year warranty and was excellent value. Battery is all fitted programmed in and the car starts perfectly. I wouldn’t shop anywhere else from now on.
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Posted 2 years ago
I ordered the next day delivery (albeit quite late in the day) and the battery arrived the day after. The vehicle finder option provided the correct battery and for once my car now starts and stops like it was supposed to. The multu battery itself was over £30 cheaper than on Amazon and despite the delivery taking two days (instead of the one) I did receive a 5% off coupon before checking out. No complaints.
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Posted 2 years ago
All good, fast delivery
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Posted 2 years ago
Wow, ordered a very reasonably priced battery, next day delivery no hassle im impressed,
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Posted 2 years ago
Website easy to use and found the battery I wanted quickly, happy with the description and ordered which was easy to do. Battery arrived well packaged within 48 hours and seems a good product although time will tell. Generally pleased with purchase
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Posted 2 years ago
Easy to use website...good price batteries and quick delivery
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Posted 2 years ago
Payed for next day dilvery and got the battery 4 day later so wasn’t happy at all
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Posted 2 years ago
Hi Pamela, I have investigated this for you, the order was placed at 4.28PM on Friday 23rd which is after the cut off time for special deliveries (3PM). This means that the order was dispatched on Monday 26th to be delivered on the 27th. And I can see from the tracking that this is what happened. Thanks.
Posted 2 years ago
all good ,great price and speedy delivery
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Posted 2 years ago
Still waiting for satisfactory reply to my query on damaged product delivery
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Posted 2 years ago
Amazing service - battery arrived the following day even though I didn't pay the extra for next day or Saturday delivery. I have used The Battery Guys before and would certainly recommend them.
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Posted 2 years ago
Battery arrived on time, well packed. Package had slight damage but the packing protected the battery. Fitted straight in.
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Posted 2 years ago
On time, right product, good price, pleasant service.
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Posted 2 years ago
not receive battery ordered one phone call and it was quickly sorted out pleased way it was handled thanks will be back tam clark
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Posted 2 years ago
Great item. Prompt next day postage.A+++++
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Posted 2 years ago
Delivery time was very good considering I ordered the battery on a Friday and the Monday was a bank holiday, it was delivered on the following Wednesday.
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Posted 2 years ago
The Battery Guys is rated 4.5 based on 1,965 reviews