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The Battery Guys Reviews

4.5 Rating 1,965 Reviews
88 %
of reviewers recommend The Battery Guys
4.5
Based on 1,965 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Battery Guys Reviews

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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Posted 11 years ago
Extremely good product would not hesitate to buy again. Also the delivery time & cost were fantastic. Thanks again.
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Posted 11 years ago
Excellent service, it’s a shame I don’t need a battery everyday.
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Posted 11 years ago
The battery I needed was in stock, dispatched promptly and arrived next day delivery. I connected it up and I was back on the road. Faultless.
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Posted 11 years ago
The battery I needed was in stock, dispatched promptly and arrived next day delivery. I connected it up and I was back on the road.
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Posted 11 years ago
The battery I needed was in stock, dispatched promptly and arrived next day delivery. I connected it up and it was
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Posted 11 years ago
The battery I needed was in stock, dispatched promptly and arrived next day delivery. I swapped out the oldd
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Posted 11 years ago
The battery I needed was in stock, dispatched promptly and arrived next day delivery. I swapped
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Posted 11 years ago
I can't fault
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Posted 11 years ago
Too early to comment on the quality of the battery bought, but I just can't fault the service at all. First battery was delivered the next day (and we live in quite a remote location). I then realised that I had foolishly bought the wrong battery (despite good help on the website that there were two options and to make sure I chose the right one!!!!), The Battery Guys have been brilliant. The correct one is now on its way and they'll refund the price of the original one once returned. Great service.:)
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Posted 11 years ago
not received the batterie yet, no text or phone call or email
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Posted 11 years ago
I'm thoroughly impressed with the speed of the service. My only issue is that the battery arrived with the indicator showing red. When I called to enquiries about this I was reassured that this was due to the liquid being 'sloshed' around during transit, but will settle - maybe include this in the instruction leaflet you send accompanying the battery? Overall thoroughly impressed & have already recommended :)
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Posted 11 years ago
Very good service and a very good battery supplied and more importantly, the battery was 65% the price of a high street equivalent!
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Posted 11 years ago
The battery I ordered was delivered as promised, on time and in good order. Overall, an excellent service. The jobs a "good 'un"!
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Posted 11 years ago
very pleased with the customer service, product and brilliant price. Also impressed with speedy delivery.
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Posted 11 years ago
Fast delivery and a very competitive price would highly recommend and if needed would use company again!!!!
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Posted 11 years ago
Have used Battery Guys before & have been very happy with everything. My last order was on Friday, I thought it would arrive on Saturday. Battery has just arrived [ Monday] & over all I am happy & will order from you again. Nick E Pomeroy.
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Posted 11 years ago
excellent service, ordered at about 11.30 and was delivered by 08.30 the next morning, battery is spot on, excellent power on start up on the first frosty morning we had. would highly recommend this company. Nigel from Elton, Chester.
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Posted 11 years ago
Excellent free next day delivery, competitive pricing, couldn't find it cheaper anywhere, will certainly recommend them to anyone
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Posted 11 years ago
Have used these Guys before, several times and not once have I been let down. Ordered my battery dinnertime Thursday, it arrived before 1400 Friday. It may have been even earlier but it was delivered to my works and I started at 1400? Easy to change with my dying battery, 15minutes, it was cold. LoL! My engine punches into life now, good thing with this cold weather approaching. Will use again, no doubt. Thanks.
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Posted 11 years ago
The Battery Guys is rated 4.5 based on 1,965 reviews