The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price and great service”

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Posted 4 years ago

“Have not received battery so can’t review ☹️ No reply to my emails either took my money though crooks don’t buy from this website”

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Posted 4 years ago

“Great service and delivery. I got a free upgrade”

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Posted 4 years ago

“A massive thanks for your 100% great service. The COVID pandemic saw my car unused for 5 months and the already dodgy battery needed replacing. Really easy to choose correct battery and order, and new battery arrived within 3 days. Really impressed 👍🏻”

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Posted 4 years ago

“ordered on saturday, recieved on tuesday, well packaged and is working well.”

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Posted 4 years ago

“Ordered on the weekend,, quick confirmation email and on Monday morning the order was processed and shipped. Email fromthe courier and it arrived on Tuesday. Solid packaging and the product is what it should be. An hour after delivery y Jag was up and running again.”

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Posted 4 years ago

“Regarding the ordering process and delivery, my order arrived correct, on time, well packed. Good comms. Great!”

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Posted 4 years ago

“Great price and excellent service! Definitely recommend The Battery Guys”

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Posted 4 years ago

“Excellent service. Great prices and express delivery. Would not use anyone else in furure”

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Posted 4 years ago

“Ordered Tuesday morning, received Thursday evening. Not a very good next day service when a vehicle is off the road.”

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Posted 4 years ago

“Have now used The Battery Guys a couple of times (for different cars!). Communication is excellent and delivery was fast. Batteries came well packed and exactly as described. Will definitely use again when need arises.”

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Posted 4 years ago

“Quick and easy ordering and delivery. My car is alive again!”

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Posted 4 years ago

“Easy to use website, quick delivery which I was kept informed all the way .”

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Posted 4 years ago

“First class service at a very reasonable cost. Will use this service again.”

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Posted 4 years ago

“Prompt delivery and competitive prices”

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Posted 4 years ago

“So the battery arrived 24 hrs as promised. Looked at it and thought - oh no wrong size. Actually it’s the correct one - fits perfectly unlike the one fitted a few years ago by my local garage who clearly fitted any old battery they had and charged me nearly twice as much as I just paid for this one. 5 stars.”

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Posted 4 years ago

“Needed a battery for our Fiesta . Ordering was easy and came next day. Great”

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Posted 4 years ago

“Very easy web site , just put your car reg in ... press the search ! Hi presto select which battery From the recommended ones shown for your car , that’s It ! Pay is very easy ! Delivery service excellent . 👍”

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Posted 4 years ago

“Absolutely great value Battery. The next day deadline was missed but I didn't wonder at that due to all deliveries in this daft time are taking longer. Even though the site says there's no Saturday delivery mine turned up okay. Fits my car perfectly and has 10 amps more than what was on there. All in all, will buy again should I need to, and would recommend to my friends”

Helpful Report

Posted 4 years ago

“Steer well clear of this company - gave me a hard time & unnecessary hassle with my battery order and caused a great deal of inconvenience did not once respond to my messages or emails or offer apology had to open dispute with PayPal & my bank card provider had to wait a week before getting refund in the meantime had to pay for and order a battery elsewhere before getting refund " The Battery Rip Off Guys " would be a more appropriate name for this incompetent business.. not even worth having to give one star just to be able to post this”

Helpful Report

Posted 4 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews