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The Battery Guys Reviews

4.5 Rating 1,965 Reviews
88 %
of reviewers recommend The Battery Guys
4.5
Based on 1,965 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 82%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read The Battery Guys Reviews

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

Write Your review

Excellent web site easy to use and delivery was on time would have no hesitation to recommend the battery guys to anybody
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Posted 5 years ago
great service,fast delivery!
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Posted 5 years ago
Good service at fair price.
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Posted 5 years ago
great battery had it 2 weeks good so far.
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Posted 5 years ago
Excellent price, Excellent service and very quick delivery. Would definitely buy here again. Thanks
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Posted 5 years ago
Could not find any fault with them at all they done what they said they would do delivered the next day.
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Posted 5 years ago
Very well packaged, secured. First class battery, delivered with the personal touch.
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Posted 5 years ago
Ordered before three PM and received the battery next day, speedy transaction >Thanks to all the staff at Battery Guys R.C.
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Posted 5 years ago
arrived as expected and predicted , in excellent condition and after a short charge was up and running. Thank you.
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Posted 5 years ago
good servies
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Posted 5 years ago
Very professional and customer friendly service. Well recommended.
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Posted 5 years ago
Good service. And fast
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Posted 5 years ago
Swift delivery, safe, secure and strong packaging. Great price.
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Posted 5 years ago
BEWARE AVOID AT ALL COST - Using the Number plate recognition, i put in the correct number plate. Got sent the incorrect battery for my vehicle, power too small and pysical dimentions far too small. I complainted, their responce is, should have check dimentions, we are not liable for it being incorrect. I had to either pay to have it returned or the cost of their cdourier service will be deducted from the refund. Their internal mistake, but custmomer has to pay for it. Make me wonder if they created a "BUG" t1his on purpose. I ended up going to my nearest Eurocar parts using the regular promo code. This ened up being cheaper that these guys!!!
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Posted 5 years ago
Hi Darren, I am sorry that your experience with The Battery Guys did not live up to your, or our high expectations. Our registration checkers are 99% accurate, like most computer databases. This is why we ask all of our customers to check the dimensions of the existing battery and terminal layout before ordering to ensure the battery is correct for your vehicle. I would always trust your eye and a tape measure over a computer any day of the week. If you ever have any doubt, in future please call one of our operators, who will be more then happy to help
Posted 5 years ago
Right product, competitively priced, arrived when it was promised, worked first time, all good, 32 year old car back on the road - no fuss. Many thanks
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Posted 5 years ago
sorry, not fitted yet.
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Posted 5 years ago
Arrived on time and does the job. What else is there to say about a battery.
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Posted 5 years ago
really quick service , ordered pm delivered am next day
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Posted 5 years ago
used these guys before they are on the ball and such a quick delivery,, thanks
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Posted 5 years ago
I rang to ask what battery I would need, the guy at Battery Guys was quick to tell me, and just asked me to check if the terminal were in the same place on my old battery as the picture on their site, they were, so I ordered the battery at 2 pm, it arrive by 12.00 lunchtime the next day, I did not expect it that quick. The battery was fully charged when it came, so my husband put it on straight away and the car was fine. Fits into the battery space perfectly, as the last one did, and I am very happy with it, the price was good too. I would definitely use them again.
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Posted 5 years ago
The Battery Guys is rated 4.5 based on 1,965 reviews