The Battery Guys Reviews

Name: The Battery Guys
Address: Unit 1 Gillibrands Road, East Gillibrands Estate,, Skelmersdale
Rating: 4.54

4.5 Rating 1,965 Reviews

88 %

of reviewers recommend The Battery Guys

4.5

Based on 1,965 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

About The Battery Guys:

west star batteries

Visit Website

Phone:

0845 302 3044

Email:

enquiries@imperiumbatteries.co.uk

Location:

Unit 1 Gillibrands Road, East Gillibrands Estate,
Skelmersdale
WN8 9TA

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The Battery Guys 5 star review on 15th February 2023

Anonymous

The Battery Guys 5 star review on 4th December 2022

Antony Aburrow

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy way to identify the correct battery for my car and delivery was on time, well packed and the battery was fully charged just a case of swopping it over and way she went. very good service.”

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Posted 3 years ago

“Quick dispatch. Fast delivery. Quality product. Very pleased. Thanks”

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Posted 3 years ago

“you said its been dispatched but yodel dont have it.....”

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Posted 3 years ago

“Easy to order. Battery came well protected. Only took two days from ordering”

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Posted 3 years ago

“No problems at all. The battery was shipped and arrived after a day and I was able to fit the battery immediately. Excellent service.”

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Posted 3 years ago

“Good value product... fast delivery. All round satisfaction..thank you.”

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Posted 3 years ago

“Very quick delivery. Happy customer. Highly recommended The Battery Guys. A****"”

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Posted 3 years ago

“4th time I’ve dealt with this company and great service again 🙂”

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Posted 3 years ago

“Acid leaking everywhere and the battery recommended didn't fit. Used the car registration tool on the website to find a suitable battery as I wasn't confident in my ability to measure accurately, plus, these guys were I assumed the experts - purchased the battery the website suggested. The battery arrived promptly but the box appeared wet inside - the liquid inside the box turned out to be leaking battery acid. Emailed customer service with photos but never received a reply. Phoned them and was told a new battery has been dispatched. 2nd battery arrived but was both too long and too high for the car so have to return it at my own cost. Pro's - prompt dispatch + good prices Cons - zero responses to email if things go wrong. Don't use the battery recommendation tool. All batteries recommended for my car were both too long and too tall to fit. You'd better be confident when you measure your car battery as returns are going to cost you.”

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Posted 3 years ago

“Delivery promised next working day Yodel say not received item Delivery date not known”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Great service. Quick and cheap. Used a few times and would highly recommend.”

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Posted 3 years ago

“Great price, fast delivery and perfect fit. Thank you.”

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Posted 3 years ago

“Next day delivery as promised but unfortunately a computer error sent the wrong battery as mine was out of stock. After a couple of calls we were refunded and matter was resolved. Good service therefore.”

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Posted 3 years ago

“Very quick delivery,Battery fitted perfectly into position.Excellent value for money.”

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Posted 3 years ago

“Ordered battery on 10th March with guaranteed next day delivery. It is now the 14th March and still not received the item called them on Friday 12th to find out what was happening they said they would call back again still waiting . Poor”

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Posted 3 years ago

“Quick delivery, good price and the battery started my car with no problems. Would use Battery Guys again.”

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Posted 3 years ago

“Have use the Battery Guys before for other car batteries over many years.As always the service,price and quality was second to none.The despatch was quick with arrival within a couple of days.Battery is now fitted and car back in service.Well done the Battery Guys,I certainly recommend to all friends and family.Bob Jones.”

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Posted 3 years ago

“Easy to use web site, very competitive prices and good tracking information giving. Will use again .5star rating .”

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Posted 3 years ago

“Really good to deal with. Great prices, great service, product was well packed and delivered quickly. Thank you very much.”

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Posted 3 years ago

The Battery Guys is rated 4.5 based on 1,965 reviews